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[–] 108 points 4 months ago (13 children)

Well, on the one hand... having more demand than you can actually fulfill is the kind of problem most busineses would like to have...

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  • [–] 24 points 4 months ago (3 children)

    Assuming they're actually moving a lot of units.

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  • [–] 7 points 4 months ago*

    I mean... even if they're not moving a lot of units, its still broadly a good problem to have -> considerably more people than you thought, want to buy the thing you sell.

    So at bare minimum you've over delivered in terms of product design.

    The extremely obvious capitalist response to that would be to raise prices on that thing. Win win, right? The extra profits go toward more capex to make more future production.

    ... But they haven't done that.

    They haven't done that because they care about their image more than their profit margins on this particular product.

    And/or because in the current environment... basically, the cost/reward on spending more capex isn't worth the reputation hit.

    The capex spending to meaningfully ramp up production would be so expensive, that it'd end up being a net loss, in terms of reputation damage.

    ... At least this is my semi-informed guess.

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  • [+] -40 points 4 months ago (8 children)

    Or they are taking a loss on every deck, controller, sold and we don't even have a price on the desktop.

    Valve is taking a red bloody bath and slowing the bleeding.

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  • [–] 28 points 4 months ago (7 children)

    Do you have any evidence to suggest that valve released a brand new controller and decided, what out of the goodness of their hearts, to sell it for a loss?

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  • [+] -26 points 4 months ago (6 children)

    Businesses sell things for a loss all the time, it's never out of the goodness of their hearts. It's a strategy to gain market share or to sell other products for a higher margin. Every supermarket you've ever been to has products for sale at a loss. Doesn't make it a good deal for the customer either, just an accounting reality.

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  • [–] 8 points 4 months ago (1 child)

    Yeah but this isn't really the same as the Costco hot dog. It's a product that's more expensive than the alternatives (though they don't have track pads) and steam is the defacto pc gaming software. Other massive companies can barely compete and have to do stuff like epic where they give games out for free (exactly the kind of tactic you're talking about). My sarcastic comment about the kindness of their heart is because I personally can't see another reason to do that. That's why I asked for any evidence - an interview, a tweet from someone who would know, an article, anything other than a hunch.

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  • [–] 10 points 4 months ago

    Yes but valve already has a monopoly on the PC gaming market. Usually companies sell things at a loss to attract you to them so you buy other things while you get the good deal.

    In valve's case, we're already in the store buying their games. There's no reason for them to sell it at a loss, because it won't attract people to steam.

    Theres nobody out there saying "wow I would be a PC gamer playing on steam if I had a steam specific controller."

    Maybe that's the case for the steam machines and steam frame coming up, but I kinda doubt it.

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  • [–] 3 points 4 months ago

    As someone who works in retail, even our best sales at our store will still make us around a 10% profit. Our normal GP for items sits around 30% to 40%, so while it is less than that we almost never actually sell things for a real loss.

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  • [–] 39 points 4 months ago (10 children)

    Well, at least it's an update. I was just about to post in here if anyone had received a purchase link from their reservation yet. I made mine on May 10th; maybe that means I'll be in the "this year" batch.

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  • [–] 3 points 4 months ago (3 children)

    I made my reservation request on May 8th at 11am, and I got my purchase invitation on June 15th at 9pm. Hope that helps.

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  • [–] 1 point 4 months ago

    I’m in the US. Reservations opened at 12pm May 8th, I queued up by 12:01, got my link to purchase last Thursday with the controller arriving a few days ago. Based on that and considering there were likely a lot of reservations placed over those two days, my gut says that you might be waiting a while, unfortunately.

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  • [–] 27 points 4 months ago* (last edited 3 months ago) (12 children)

    EDIT IT CAME EARLY AND I LIKE IT

    Oh they're showing estimates now? Let's check.

    :(

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  • [–] 9 points 4 months ago (4 children)

    I put my order in about 30 minutes after the reservation queue went live and I also show a September estimated date. I'm interested, when did you get your reservation in?

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  • [–] 5 points 4 months ago* (3 children)

    I don't remember for sure, I think it was early afternoon that day?

    Edit: Got the confirmation email from my reservation 1:10pm May 8th

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  • [–] 2 points 4 months ago (2 children)

    Did everyone get a confirmation email?

    I didn't get any confirmation

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  • [–] 4 points 4 months ago (1 child)

    If it helps. That is the "earliest estimate"

    Pretty sure, every controller they have is going to go out with the Frame or the Machine from now til then. Need to justify the (almost guaranteed) $1000+ MSRP.

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  • I was imagining they just didn't want to give too specific of estimates, so before September just means anytime between now and September (with September being the latest possible time you could get it). I guess we will see though, I imagine they definitely want stock to be able to ship with Machines though, so maybe they will slow out the amount they send out.

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  • [–] 4 points 4 months ago (3 children)

    Made my reservation just a bit after 1am on the 9th... :'(

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  • [–] 6 points 4 months ago* (last edited 4 months ago)

    Just "2027" for me. I was no slouch on reserving, either.

    Edit: wait I'm an idiot, this says reserve now?! I definitely reserved!

    Edit 2:

    I did reserve, I got the chance to buy it 6 days ago, it expired 3 days ago, I never saw it. That sucks. Didn't even get a push notification on the steam app. Just an email I missed.

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  • [–] 5 points 4 months ago

    Man this sucks. Not angry with Valve, it seems they far, FAR underestimated demand, but with the entire industry being on fire I also sort of understand. I'm a computer guy and when people want to buy hardware from me I spiral in to a dark place because it's practically impossible and my prices are so huge they'd be insane to even speak to me again.

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  • [–] 21 points 4 months ago (1 child)

    This worries me that this is foreshadowing the situation with the Steam Machine

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  • [–] 21 points 4 months ago (3 children)

    What a curious way of saying this product is in very high demand, it's almost like the publication wants to project failure and perhaps even ill-will onto the vendor. Veeeeery interesting. Anyone seen Mr. Sweeney lately by the way?

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  • [–] 29 points 4 months ago

    "So behind"

    They're dealing with exorbitant demand during a time when tech and hardware prices are skyrocketing. They're doing quite well given the circumstances, imo.

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  • [–] 10 points 4 months ago (1 child)

    My wife was supposed to get hers for Mother's Day. Now she's hoping Christmas? But even that's iffy at this point.

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  • [–] 7 points 4 months ago

    "Your present is still being manufactured, please hold"

    "Oh honey, I'll cherish this "Estimated Time of Shipping : Next May" email close to my heart whenever I need to feel appreciated for being a mother."

    I hope she eventually enjoys it. I just wanted to make a joke of a shitty situation you ended up in.

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  • [–] 9 points 4 months ago

    I suspect that part of the problem is that they seem to have the steam machine bundled with the controller, or at least that seems to be an option. Presumably they're keeping some controllers back so they can fulfil those orders.

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  • [–] 16 points 4 months ago

    I'm very happy I managed to snag one. For anyone waiting: it'll be worth it.

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  • [–] 15 points 4 months ago (2 children)

    I reserved on May 15th, and mine says 2027 ship date. "Some" is doing a lot of heavy lifting in that title.

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  • [–] 7 points 4 months ago (12 children)

    The longer the controller has been out, the less hyped I have become about it. At this point, I'm probably gonna end up in the future buying some other controller and calling it good.

    Definitely need something better than my PowerA switch controller since I don't like how the triggers and bumpers are all or nothing, but I've basically lost all hype for a Steam controller.

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  • [–] 6 points 4 months ago (5 children)

    People that require a controller for their living room pc are the target market. Or those that want to prioritize inputs over anything else.

    Otherwise, there are many cheaper alternatives. There are also many more premium controller out their.

    Scarcity may have saved you from holding a awkward symmetrical sticks controller with two giant trackpads that need SteamInput to be useful.

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  • [+] -11 points 4 months ago (4 children)

    The deck and this thing will be garbage for couch play. You ain't wrong though.

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  • [–] 2 points 4 months ago

    I've been playing tons of games with this on my couch, currently playing RE9, and I love it. Trackpad + gyro is an amazing combo for aiming with a controller. I've been wanting this exact controller for years since I got my Steam Deck andit was worth it, especially for couch play.

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  • [–] [S] 3 points 4 months ago

    It's a really good controller, if you want trackpads/backbuttons/gyro/etc it's hard to beat. That said, it is just a controller. If you don't need those features you can definitely find other options.

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  • [–] 1 point 4 months ago (3 children)

    You can look into the 8BitDo Ultimate 2 Wireless. It is what I use, comes with a charging dock, TMR sticks, and I’m sure some other things you might like.

    I liked it so much I got two more for my friends who really liked how the sticks felt. It was $60 when I got them all. :-)

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  • [–] 2 points 4 months ago (2 children)

    In was looking into something like an 8BitDo or seeing how good Turtle Beach is.

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  • [–] 1 point 4 months ago* (last edited 4 months ago) (1 child)

    I’m sorry I didn’t realize before, but happy cake day! 🎂

    I haven’t used Turtle Beach since the 360, so I can’t give you much there. I’ve had the 8BitDo since before Christmas last year and it is solid!

    The dock holds the USB receiver so it works both on Fedora and Windows when I switch between them. Steam seems to recognize it as its own thing, and if you hold the B button when taking it off the dock or using the middle power button, it’ll switch to SDL mode and allow you to map the back paddles and the extra top bumper buttons to whatever you want! Plus the gyro stuff, but I don’t use that.

    Hopefully that helps you a little more in your search! LTT (LinusTechTips) did a video on YouTube about a few third party controllers. You might watch that also to see if one of the controllers they show in that video suits your needs more! :-)

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  • [–] 7 points 4 months ago

    I can wait. There's no rush

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  • [–] 6 points 4 months ago

    I completely forgot about the reservation and only got it in 4 hours later. Estimated is December 2026.

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  • [–] 5 points 4 months ago

    I put in my reservation on May 14th and it's showing availability in 2027 for me. It's kind of killing my interest to be honest. That's a long wait.

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  • [–] 4 points 4 months ago (5 children)

    I reserved mine 15 minutes after the reservations opened and I'm not getting it till September

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  • [–] 5 points 4 months ago

    Sad, mine is in 2027 and I got in on day 2 when they opened pre-orders as I missed initial announcement.

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  • [–] 8 points 4 months ago (2 children)

    yay got my notification today. Reserved on the 8th. Just leaving this here as some hope to the people that haven’t received anythng yet

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  • [–] 1 point 4 months ago (1 child)

    It very much depends on where in the world you are. I reserved mine at 1am on the 9th, not long after they opened the reservations (because of the time difference, I'm in Sweden), and it says my estimate is in december this year... :(

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  • [–] 4 points 4 months ago (3 children)

    Mine shows 2027 estimate :( was hoping to replace my Vader 5 Pro with its pretty abysmal software situation with the Steam Controller soon, but I guess not

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  • [–] 3 points 4 months ago* (2 children)

    Can the Vader 5 Pro just use Steam Input? I thought there was an "Allow Third Party Apps to take over" setting.

    I was looking at one of those but not having Steam Input would be a deal breaker. I am so tired of expensive hardware having shite software. It isn't a hard problem to solve - they just don't want to

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  • [–] 2 points 4 months ago (1 child)

    Yes that setting does exist, and it does work by letting Steam directly take over control of all the extra buttons on the controller... HOWEVER. It does a really bizarre thing where Steam will see multiple instances of the controller, one is the "correct" one, another is a basic Xbox 360 controller, and if you happen to power cycle the controller while Steam is running, then often the controller will not work at all anymore until you shut down Steam, then power cycle the controller again, then start up Steam again. I've seen other people reporting even more duplicates in Steam too, potentially based on whether you've installed Steam's extended Xbox controller driver? Not totally sure.

    Also, while Steam is open, the controller doesn't work at all with any games not launched through Steam (game pass games, other launchers, etc.). There are workarounds for this, but still annoying.

    It is supported in ReWASD now, but I think that gets fiddly when you have ReWASD and Steam running at the same time; I haven't really tried a proper setup in ReWASD yet.

    Overall, just a very frustrating and inconsistent experience. When it's working, I really love it, but then there are nights where I spend 3 hours troubleshooting instead of just playing games.

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  • [–] 4 points 4 months ago (13 children)

    Aside from the brand is it really that much better than the 8bitdo or Xbox alternatives?

    I would still be using an old wired Xbox 360 controller if it didn't give up the goat.

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  • [–] 24 points 4 months ago (9 children)

    It’s an amazing pc controller. The motion contols, touch pads, joysticks, and haptics are all amazing.

    The only downside it the steam requirement.

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  • [–] 8 points 4 months ago (5 children)

    Requirement? How so? Traditionally you can Mao any old controller for a game manually if you must. It pairs with my desktop on Bluetooth no problem.

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  • [–] 2 points 4 months ago (4 children)

    Requirement? How so? Traditionally you can Mao any old controller for a game manually if you must. It pairs with my desktop on Bluetooth no problem.

    Are Gamers Nexus and other lying when they said that the controller acts are mouse without Steam? I don't have one but that's exactly how Steam Deck's controls work.

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  • [–] 1 point 4 months ago (1 child)

    Yes, you can hit a shortcut on it to switch to controler input mode outside of steam

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  • [–] 1 point 4 months ago (1 child)

    It definitely does this. But why would that matter. The computer sees joy sticks and buttons. You can map accordingly?

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  • [–] 1 point 4 months ago

    It definitely does this. But why would that matter. The computer sees joy sticks and buttons. You can map accordingly?

    Without Steam, my Steam Deck's inputs are scroll wheels and mouse buttons and the computer sees no sticks and buttons. That's my point.

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  • [–] 4 points 4 months ago

    Depends on what you play. IIRC like the original steam controller, it's better at playing non controller games than any other controller is. If you are just using it for games with full controller support anyway then I doubt there is as much of a difference.

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  • [–] 2 points 4 months ago

    I got 2 Xbox series controllers. The joy sticks are way better on the steam controller. And there's more buttons. I think I still prefer the Xbox controls layout but I get why valve did it the way they did because of the touch pads, and its such a minor complaint and I'd rather have the extra control options the steam controller offers.

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  • [–] 2 points 4 months ago
    [–] 3 points 4 months ago (1 child)

    I'm sure it's a great controller, but for me personally it's just way too expensive. Also, I'm never gonna use the trackpads outside of a Steam Deck.

    I'd consider my current controller (GameSir Supernova) to be the best one I've ever used. For the price of one Steam Controller I could get 2.5 of those. It also comes with a very convenient charging station, which you can plug the receiver into, and then it's a 2-in-1.

    I rarely criticize Valve, but their recent pricing is out of this world. I have no idea what their profit margins are on these devices, but I just cannot imagine them being competitive.

    As much as I love my og LCD Deck, I'd never buy it at the current price. Same for the controller.

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  • [–] [S] 4 points 4 months ago

    The current Deck pricing is probably out of their hands, memory prices are crazy. It's not just Valve, the Lenovo legion go handhelds went up by about $400 for the 16GB models and $600-700 for the 32GB models. The Asus ROG/Xbox handhelds haven't increased in price yet, but I suspect that probably means they either overestimated demand or were able to negotiate a fixed price contract before prices got crazy. Either way they'll probably shoot up soon as well.

    The controller has less reason to be expensive, although it does have several premium features beyond your normal controller. They priced it between something like an standard xbox controller ($65) and an xbox elite controller ($150-200), so in that context it doesn't seem that bad.

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