The unsubscribe confirmation screens are always like. "ARE YOU SURE??? THIS MIGHT BE A MISTAKE. IF YOU MADE AN ACCIDENTAL MISTAKE YOU CAN UNDO IT HERE!!!!".

You know why I'm here, you annoying fuck.

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[–] 113 points 4 months ago (6 children)

You know why I’m here, you annoying fuck.

Do you though? Are you sure? Positive? Pinkie promise? Before you answer that, please let us know why you're unsubscribing:

  • I have mental health issues
  • I want to deprive myself from these amazing offers and deals
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  • [–] 10 points 4 months ago (3 children)

    Pleass to confirm you want to unsubscribe give us an email address we might or might not flood with spam or sell to some chinese data harvesting company

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  • [–] 59 points 4 months ago (4 children)

    It's a dark pattern. Some % of people will drop without properly reconfirming, so they avoid some unsubs.

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  • [–] 19 points 4 months ago (1 child)

    Not to mention some of the confirmation pages are intentionally setup to confuse people into resubscribing. The text will be like "we're so sorry to see you go. If this was a mistake, press the big blue 'CLICK HERE' button to resubscribe, otherwise click the small print 'close' button that looks like plain text to continue." And again, some % of people are just not gonna pay that much attention and click the button that jumps out at them rather than reading the full text of the page.

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  • [–] 6 points 4 months ago*

    I was intern at a company and the tasked me to design their e-commerce, when i made the button for deleting stuff from the cart i made it a red trash can, i showed it to my boss and he said "make it the same color as the other buttons, otherwise people notice it too much and we lose money" that pissed me off a little, not only it was harder to spot and ruined the design choice, it also was decided with the intent of deceiving people...

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  • [–] 45 points 4 months ago (6 children)

    Also, the whole “it may take 3 to 5 days to remove you from the list” bullshit. That’s a slow fucking database they’re updating, which is strange because they added my address to it in about 15 milliseconds.

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  • [–] 16 points 4 months ago (2 children)

    This doesn’t have anything to do with email, but along the same lines…

    Why can stores take money out of my bank account immediately when I pay, but when getting a refund, it takes 3-5 business days?!

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  • [–] 4 points 4 months ago*

    I used to work in online promotions, things like collect and win, enter a code to win an xbox, that type of jazz...

    It's not that the local deletion can't take place immediately... It's that they have to legally cover their asses because there's a whole chain of backups, mirrors, scheduled things blah blah... It literally might take that long for all of the changes to propagate through the full system.

    Usually once you unsubscribe, you're added to the unsubscribe list, and then the local deletion happens with the nightly Cron job. It really is almost done immediately but they just legally cover their rear ends from that point forward because there is a chance it does linger somewhere within the greater system

    I'm not going into all the technicalities but that's the basic reason

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  • [–] 1 point 4 months ago*

    I used to do data reporting and list generating that sometimes involved working with advancements marketing. The email marketing system set a static list before it was actually sent. So you could have a draft ready 3 days ahead of time and each unsubscribe wouldn't impact the static list they already set up. They eventually upgraded to a better system, but I could see situations where 3-5 business days is actually necessary, simply due to poorly planned technology.

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  • [–] 35 points 4 months ago (2 children)

    If you unsubscribe then some outreach metric will drop and that will look bad to upper management because it's correlated with sales.

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  • [–] 28 points 4 months ago (4 children)

    The Liberal Party of Canada sent me FOUR fundraising emails in the same fucking day. 3 the prior day, three the day before that. It was 15 emails in a week.

    They also labelled the emails “official contribution record” just to make it fucking awful to search my inbox for tax receipts.

    I’ve never fucking unsubscribed from a list harder. The people running that campaign must be the dumbest fucks alive.

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  • [–] 14 points 4 months ago* (2 children)

    I get like 6-7 a day from various DNC campaigns because at one point I gave ActBlue my email, and they apparently disseminated it to fucking everyone. If I thought it would help, I’d send them a nastygram to get them to take me out of all their lists, but I’m more or less 100% sure the horse is well out of that barn already, and there’s no one central list that I can get un-subbed from anymore.

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  • [–] 10 points 4 months ago

    I don’t get this.

    Once Gmail and co mark you as spam you’re NEVER getting through and can’t appeal.

    You have to make your emails actually relevant otherwise you’re gone from 90% of people’s inbox.

    That goes for the 6 follow up emails begging for reviews after I make a purchase. Congrats, now I don’t see your order placed or order delivered emails.

    But some exec is looking that you’re sending emails with X frequency and now the ever dwindling CTR — which they’ll blame on Apple and privacy tools, but you can only measure by tracking the thing you wanted being done and not the click or open data.

    I did a brief stint doing email analytics and people are fucking stupid.

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  • [–] 1 point 4 months ago

    I got hit with something like that because I responded to a survey from my representative. It's like I responded to your survey because you're my representative, not because I personally support you or your political party.

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  • [–] 2 points 4 months ago

    I think they're all like that, provincial too. Aggressive af. I made an email alias dedicated to political fundraisers and had them auto sort into a folder that auto deletes emails after anything reaches 1 month old because I knew NDP would spam me to death doing anything for them lol. Even if you ubsub from main, you'll still be on every individual member's separate email list and more.

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  • [–] 24 points 4 months ago (5 children)

    Special place in hell for the sites that want you to LOG IN to unsubscribe.

    Looking at you, aliexpress.

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  • [–] 10 points 4 months ago

    And they email you every time one of the people in the delivery chain sneezes and there's no way to stop them from doing that without disabling the notifications entirely like jfc just tell me when it gets here!

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  • [–] 2 points 4 months ago (3 children)

    Is this not illegal under CAN-SPAM?

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  • [–] 21 points 4 months ago

    Nor have I ever intentionally subscribed to one.

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  • [–] 16 points 4 months ago

    Shout out to the unsubscribe buttons that do it without confirmation, but leave a re-subscribe button on the page just in you actually accidentally unsubscribe.Assume the button is there just in case and doesn't have a sob story attached to it.

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  • [–] 15 points 4 months ago (1 child)

    ...I don't even bother unsubscribing anymore. I just click the 'report spam' button and never see their shit again.

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  • [–] 12 points 4 months ago (1 child)

    They're so goddamn needy about that shit, and why even? Nobody reads promotional emails anyway. Straight to spamm/trash. Who fucking thinks this is a good way to spend resources?

    Might as wel make a random number generator and harvest that as data.

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  • [–] 2 points 4 months ago

    They’re so goddamn needy about that shit, and why even?

    because the more difficult they make it, the more likely you wont go through with it, so their numbers stay up and looking good, and they may eventually put something infront of you that'd you'd accidentally click.

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  • [–] 11 points 4 months ago* (1 child)

    I agreed to one once for a gambling website because they promised me a bunch of free bets if I did. Then after a few unsavoury encounters with the service I went and unsubscribed.

    A week later I got an email from them reminding me about all the controls and limits they have in place, which will help me more safely enjoy such AWESOME GAMES AS WALLETFUCKER 3, ASSETLIQUIDATOR and new in this week, DEBT-RAISER.

    ^this does not qualify as marketing materials as it is simply information about our safety features^

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    [–] 6 points 4 months ago (2 children)

    Your email service’s scanner might, because some of them go through every link and check what’s on the page.

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  • [–] 1 point 4 months ago* (1 child)

    I was going to say the same thing. The overbearing corporate email scanner at work will dutifully follow every link in any email I receive, which is why I assume there's usually a confirmation page and they don't do one-click unsubscribe links.

    This same scanner will also trigger every singe tracking link in any spam email, resulting in even more spam hitting my inbox.

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  • [–] 1 point 4 months ago* (last edited 4 months ago)

    Gets us on the other end too as we do newsletters and other web work for small orgs, so our poor little web servers basically get DDOS’d by the scanners when we send out a newsletter with a bunch of backlinks.

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  • [–] 6 points 4 months ago

    UK comment:

    Anglian windows. Do NOT under any circumstance answer the door to their friendly salesman and do NOT give them your email.

    There is no way to opt out of them. No unsubscribe button, nothing. I finally got them to take me off their mailing list, and to stop calling me by threatening to report them to Ofcom.

    Will never buy a window from these guys. Too aggressive sales tactics, and they're not even cheap.

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  • [–] 6 points 4 months ago (2 children)

    I do not trust the unsubscribe feature, so I delete the email address they’re using. One of the benefits of using Port87.

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  • [–] 4 points 4 months ago

    I never subscribed to any email list. I'm automatically there.

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  • [–] 4 points 4 months ago (1 child)

    Some even have the audacity to automatically subscribe you to the newsletter on account creation (to download/see something account-locked, like, external links).

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  • [–] 3 points 4 months ago

    I have.

    A mailing list i liked - giving upcoming concerts, with worthwhile opinions on the musicians, was having to comply with GDPR, they sent a few reminders for me to to do something before some deadline.

    I didn't do it by accident. So i got unsubscribed, and i never really found out how to resubscribe.

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  • [–] 3 points 4 months ago

    If you never accidentally unsubscribed I guess that means those confirmation screens are working then!

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  • [–] 3 points 4 months ago

    I also never in my life accidentally subscribed to one, but still for "some" reason I end up subscribed to every one. Still think they bank on people thinking they just misremember if they checked the box correctly creating an account somewhere.

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  • [–] 2 points 4 months ago

    They just don't want your newsletters and lied when they said it was accidentally.

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  • [–] 2 points 4 months ago

    If and it’s a big if, I did “accidentally” unsubscribe something that I later want to resub. I’m fairly certain my inbox/spam is chock full of them anyways.

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  • [–] 1 point 4 months ago* (last edited 4 months ago)

    I was confused until I figured that you meant one way mailing lists

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