top 96 comments

sorted by: hot top controversial new old
[–] 133 points 5 months ago (1 child)
  • [–] 51 points 5 months ago (2 children)

    "Now where is copy?... Copy copy copyyyaah here! "


    "Aaaand... Paste"
    "There you go... "

  • source
  • hideshow 2 child comments
  • [–] 30 points 5 months ago (1 child)

    Right click? Luxury! I’ve seen people go up to File>Edit far too many times.

  • source
  • parent
  • hideshow 1 child comment
  • [–] 16 points 5 months ago

    Right click > more options (which summons a whole new menu) > copy > close the file explorer > open a new file explorer > navigate to desired folder > right click > paste > realize that the "copy"-button was misclicked and the clipboard is empty > close file explorer > open new file explorer > navigate to original file > repeat.

    I watch this loop twice.

  • source
  • parent
  • [–] 48 points 5 months ago (4 children)

    That's what purgatory is, just watching middle management navigating whatever systems you know best.

  • source
  • hideshow 4 child comments
  • [–] 10 points 5 months ago (1 child)

    At my old job, the CEO was showing me something and accidentally closed the tab. He started to go to his history, and I said Ctrl-Shift-T. He was very impressed at least lol.

  • source
  • parent
  • hideshow 1 child comment
  • [–] 6 points 5 months ago

    I go to night school at community college and I pointed this shortcut out to the adjunct "professor" (not actually a professor) during a lecture the other day, and she said "oh you youngins with your computer tricks". But she's a year younger than me :') I'm just a nerd. And it's not even a very advanced shortcut! Like idk how to use Excell and idk what "inspect element" means, I just get stresses abt losing my tabs.

  • source
  • parent
  • [–] 5 points 5 months ago

    In the lower levels of purgatory, maybe. As you make your way up the mountain, you progress to navigating the systems yourself, but everything is rearranged and the locations of each menu and item change at random intervals. Also, the dimensions are all wonky, your task bars take up half the screen and can't be resized or minimized, and every button takes several seconds to respond after being clicked. Oh, and when placing objects in a field they auto-lock to grid, but it's always in the wrong spot. And every website is dynamic.

  • source
  • parent
  • [–] 45 points 5 months ago (11 children)

    As part of my career in software design, I used to run A/B testing and usability tests. This meant sitting with users and watching them use the software. Since IUE (initial user experience) was very important, this often included inexperienced users.

    The data was absolutely worth it, and definitely improved my designs, but it took a lot of patience to watch people struggle and fail without intervening or saying anything that would affect the results. It was rewarding, but sometimes excruciating.

  • source
  • hideshow 11 child comments
  • [–] 21 points 5 months ago (6 children)

    This meant sitting with users and watching them use the software.

    How did you manage not to strangle anyone, nor jump out of the window?

  • source
  • parent
  • hideshow 6 child comments
  • [–] 9 points 5 months ago (3 children)

    They'd probably have to put me behind glass or just make me watch a tape like it's an old handegg practice session.

  • source
  • parent
  • hideshow 3 child comments
  • [–] 1 point 5 months ago (2 children)

    Nah, they'll just lock you in a cuck cage

  • source
  • parent
  • hideshow 2 child comments
  • [–] 5 points 5 months ago (1 child)

    Did you ever get any power users who raged at the lack of command line switches or something like that?

  • source
  • parent
  • hideshow 1 child comment
  • [–] 4 points 5 months ago*

    Nothing that techy. I did include power users in tests, but their requests were usually for specific hotkeys or to have their favourite (and lesser used by most users) feature front and centre.

    It can be difficult to balance a UI for inexperienced and power users, but watching them interact with prototypes and the actual software does help.

  • source
  • parent
  • [–] 3 points 5 months ago (1 child)

    Care to share some tips? I feel I'm getting there, trying to navigate old ERP interfaces, new web interfaces, and AI interfaces, and a mix of boomers, millennials, Gen Z as user base.

  • source
  • parent
  • hideshow 1 child comment
  • [–] 3 points 5 months ago

    I think two major things are understanding platform standards and that what users say they want is often not what they need or what will work best for them.

    Innovation is fine, but IUE and usability are often better served by following common platform standards (for general apps on the OS, not necessarily trying to match existing and often shitty enterprise software).

    Also, it’s important to look for root causes when people ask for a specific feature. Many users focus on specific UI elements when they’re having issues, and in a complex system, it’s easy to wind up with bloat by solving the wrong problem. This is often how enterprise software becomes so unwieldy, with options and elements seemingly vomited all over the UI. What users think they want and what they need can be very different things.

    Sorry if this is too general or basic. It’s hard to design a system that works for beginners and experts, and A/B testing a mix of users early with lofi prototypes helps a lot. For existing software, just watching users interact with it is massively helpful.

    Is this what you meant? Happy to be more specific if I missed the mark.

  • source
  • parent
  • [–] 42 points 5 months ago (5 children)

    I remember vividly watching someone type in the address bar of their browser "google", and hit enter. It took them to the google results page from which they pressed on the first result, google.com, and only then did they proceed to type in their search term.

  • source
  • hideshow 5 child comments
  • [–] 4 points 5 months ago

    Oh man, I used to work as essentially help desk for old people where they were subscribers to unlimited remote support and we would screen share. I once watched someone, whose browser homepage was hijacked by Yahoo, type Google into Yahoo, click the first result (to Google), then they typed Gmail into the Google search, clicked the link, and finally got to Gmail to login.

    Still not as bad as the lady who insisted on hacking Farmville using scripts and Firefox extensions that would have to call us every few weeks to fix everything due to an update. We essentially had to update Firefox and extensions and scripts and reload it all very often. She got passed around a lot.

    Then there was the guy who we helped low key pirate media, he was fun. Super nice guy.

  • source
  • parent
  • [–] 7 points 5 months ago

    Was it an older person? I remember when a big selling point of chrome was you could search Google from the address bar rather than going to Google.com. On a related note, have you seen my walker?

  • source
  • parent
  • [–] 4 points 5 months ago (1 child)

    Technically, less typing! Well fix your default search is what I tell em and I charge 37500 dollars! That's a lie but I wouldn't lie to the internet

  • source
  • parent
  • hideshow 1 child comment
  • [–] 31 points 5 months ago (5 children)

    Shit, some people are just hated by computers.

    I remember my friend was having an issue and I am walking him through how to fix it. I tell him exactly what to do, watch him do it exactly, and it kept failing.

    I take over, do the exact same thing I just had him do 3 times which didn't work, but when I did it it worked. We were both confused as fuck. He appears to be one of those people that technology never seems to work around.

  • source
  • hideshow 5 child comments
  • [–] 9 points 5 months ago* (1 child)

    This became a running joke with an old boss. He told me when I started that he was a human EMP for electronics. He wasn't lying. Just the most baffling problems constantly. Then he'd joke that I needed to touch it and sure enough, it'd work for me. I once watched him enter his password 3 times. It didn't work. I did it. It worked. I watched his damn fingers.

  • source
  • parent
  • hideshow 1 child comment
  • [–] 6 points 5 months ago

    I have the fun privilege at work these days of being the guy who sometimes makes things work just by walking in the room.

    It feels like a tale as old as time. I'm one of the few software engineers working on the embedded code in our new product, and occasionally a technician or V&V tester or different discipline engineer will ask me to look at something acting funny. And I fully believe them, not just because they have no reason to lie but because "acting funny" is exactly the lifestyle our system is living!

    Sometimes I get to lean on my experience with the code, then glare at something on the screen and say I don't trust it, and that leads us to the fix. But about half the time, just sensing that somebody called daddy into the room makes it stand up straight and stop fucking around, lol.

  • source
  • parent
  • [–] 27 points 5 months ago (14 children)

    When they start using shortcuts I didn't know existed lmao

  • source
  • hideshow 14 child comments
  • [+] 23 points 5 months ago (4 children)
  • [–] 18 points 5 months ago (3 children)

    I taught multiple people in my life how to select multiple file with Ctrl+LMB and Shift+LMB.... we're all the same age

  • source
  • parent
  • hideshow 3 child comments
  • [–] 13 points 5 months ago (3 children)

    As a teacher, I love control-shift-T.

    “No Mr, I wasn’t playing Geometry Dash!”

  • source
  • parent
  • hideshow 3 child comments
  • [–] 4 points 5 months ago (3 children)

    On windows, ctrl+shift+esc brings up the task manager and not the menu most people click the task manager in.

  • source
  • parent
  • hideshow 3 child comments
  • load more comments (-1 replies)
    [–] 24 points 5 months ago*

    And this is why Copilot failed. It’s bad enough watching a human do dumb shit on a computer, but having to watch a dipshit AI fumble around on your machine just takes it to a whole new level.

  • source
  • [–] 23 points 5 months ago (7 children)

    that's why you install some niche Linux distro with you own I3WM rice. no one will be able to touch your computer

  • source
  • hideshow 7 child comments
  • [–] 8 points 5 months ago (2 children)

    I installed "Yantra launcher" on my phone, now no one manage to use my phone

  • source
  • parent
  • hideshow 2 child comments
  • [–] 20 points 5 months ago* (9 children)

    It's not just doing it differently, it's doing it wrongly!!!!!!!

    If I'm watching someone do something differently than I do, it's often fun to ask them why. You might pick up a new technique, or see how you've been doing something that's holding you back.

    ...but when I'm watching someone else use a computer, it just drives home how they don't know what they're doing, but just following basic steps that they (probably) learned one time from some other fool that probably learned from some community computer class where typing was considered an advanced topic. It's not seeing someone cut against the grain of the wood rather than with it, but rather watching them use a router to cut a 2x4 in half.

    I can forgive someone for not knowing that control+c/v doesn't work in a terminal (the first few times) (or doesn't work like they expected, more accurately) or why, but I can't grasp how we can be 20 years past common commands like alt+tab, clipboards and their uses, or basic understanding of the difference between an operating system, a system program, and a hierarchical file system... and people still struggle to use the mouse.

  • source
  • hideshow 9 child comments
  • [–] 12 points 5 months ago (1 child)

    common commands like alt+tab, clipboards and their uses, or basic understanding of the difference between an operating system, a system program, and a hierarchical file system… and people still struggle to use the mouse.

    Not to larp on the younger generations, but interacting with computers through touch screens is likely a major culprit here. Why would you know how to navigate file structures, or even open a terminal, when they were given an iPad when they were 5 years old?

  • source
  • parent
  • hideshow 1 child comment
  • [–] 2 points 5 months ago

    The way programs are presented on a touch screen, and the actions they are taking inside of an application also being very fundamentally different in a gui sense, is surely to blame. I'm not upset about someone's lack of understanding in that, really, in the sense of a generation alpha, but millenials, who had computer classes in just about every school in america thanks to apple and microsoft competing to get them hooked, give me major grumbles.

  • source
  • parent
  • [–] 4 points 5 months ago (6 children)

    control+c/v doesn't work in a terminal

    cackles maniacally in macOS

  • source
  • parent
  • hideshow 6 child comments
  • [–] 1 point 5 months ago (2 children)

    Works on windows too. That was a bit of a learning curve for me switching to Linux

  • source
  • parent
  • hideshow 2 child comments
  • [–] 3 points 5 months ago (1 child)

    To be fair, you can just change your shortcuts in the terminal preferences.

  • source
  • parent
  • hideshow 1 child comment
  • [–] 2 points 5 months ago

    good luck cancelling commands after rebinding Ctrl+C. it sounds like a good idea, but it isn't. Ctrl+C/V is acting differently in the terminal for a reason.

    most terminals have bindings for Ctrl+Shift+C/V, though!

  • source
  • parent
  • [–] 18 points 5 months ago (3 children)

    Im the elder millennial who helps explain shit to both my older and younger coworkers about our computers (as well as printers and copiers and shredser). Its maddening how some of them use the computer.

  • source
  • hideshow 3 child comments
  • [–] 10 points 5 months ago (1 child)

    I know the struggle. I work with people in their 20s and people in their 60s, with various language barriers between us. The IT department should pay me because I save them 5 calls a day. Why can't they ever see what I'm telling them to click? And why do they just click on anything when they don't see it?

  • source
  • parent
  • hideshow 1 child comment
  • [–] 15 points 5 months ago (1 child)

    My wife meticulously right-clicks for the context menu, and clicks copy, and then again for paste. My inner ctrl-c, ctrl-v screaming the entire time.

  • source
  • hideshow 1 child comment
  • [–] 22 points 5 months ago (3 children)

    Watching someone use a laptop with a trackpad only when there's a mouse right there is my hell.

  • source
  • hideshow 3 child comments
  • [–] 11 points 5 months ago* (1 child)

    My little sister used to sometimes stand over me while I played computer games. She'd suggest moves and I'd be thankful at first, but at a certain point she was directing all my moves and I'd be like "just play the game on your own device if you want to play it". She seemed to prefer telling someone else how to play than play her own game

  • source
  • hideshow 1 child comment
  • [–] 11 points 5 months ago

    Opens word, goes to file, then open... Can't remember where the file is located.

    Opens file manager, SUCCESS! Uses search instead of spending 1 week looking for the file down 100 subfolders. Right-clicks file, open location 🤔 (yeah, not just open).

    Goes back to word by hovering the pointer all the way to the Word icon on the taskbar (because fuck ALT-Tab), navigate to the folder containing the file as found in the file manager. Scroll 11 pages because the files are organized by type. Clicks file, ONCE, clocks open.

    Finally, aaaaand...

    BSOD 😭

  • source
  • [–] 11 points 5 months ago (1 child)
  • [–] 10 points 5 months ago (2 children)

    Me using nano while my pro colleagues are using vim

  • source
  • hideshow 2 child comments
  • [–] 10 points 5 months ago (2 children)

    I feel like other people feel the same way when the see me using vim. I know how to switch between view and edit mode and I know how to quit, but for everything else I need to use help.

  • source
  • hideshow 2 child comments
  • [–] 7 points 5 months ago

    Does every commenter in here just pay zero attention to how much ass they suck at new things in the beginning?

  • source
  • [–] 6 points 5 months ago

    It works in reverse too. Someone telling you to do something and then you do that and then they start interrupting because they have no idea of how you do it.

  • source
  • [+] 5 points 5 months ago (2 children)
  • [–] 3 points 5 months ago

    That's exactly what Mint is for really - for people that wany to transition from Windows to Linux but without being crippled for a few months, not being able to perform basic operations without a guidebook.

    I'm on the same boat, champ

  • source
  • parent
  • [–] 5 points 5 months ago

    Sooo slooow...

  • source
  • [–] 5 points 5 months ago

    It's horrible. In my head, I'm screaming "just do a tab completion" instead of running ls and then copy and paste the file name.

  • source
  • load more comments
    view more: next ›