Tommy Siegel | Bluesky

TranscriptSingle panel comic

Illustration of a highway with 3 billboards for fast food chains. A bridge is visible in the background, as are power lines running along side of the service road.

Each billboard has a chain logo, with secondary text below.

Wendy’s

  • Your fifth favorite burger is now an app

McDonald’s

  • Will you give us your data for food?

Burger King

  • Guess what: No app? No food

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[–] 92 points 2 months ago (6 children)

Fast food serves zero purpose now. It’s not cheap and it’s not good. So why on earth would I ever install an app for any of these ghoulish companies?

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  • [–] 19 points 2 months ago (4 children)
  • [–] 10 points 2 months ago (1 child)

    Basically every restaurant is fast now. The Sysco/US Foods duopoly has made it infeasible to prep/cook fresh in-house

    It's mostly just heating up pre-made foods now (that I grudgingly admit have gotten a lot better over the past 10 years)

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  • [+] 129 points 2 months ago* (last edited 2 months ago) (18 children)
  • [–] 48 points 2 months ago (10 children)

    I've never seen a restaurant in the US or Europe that requires you to download an app to order. They bribe you with coupons and discounts to download the app, which is fair enough, I suppose, but you're not obligated to. You can still walk up to the counter, tell your order to a human, and then pay with cash. No algorithm will ever know who you were or what you ordered.

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  • [–] 18 points 2 months ago (4 children)

    Sadly, you get forced to a digital kiosk most places in my city if you walk up to the counter and expect to order there… but at least you still can avoid downloading the app. It’s actually been helpful for me as I eat less fast food now, lost some weight.

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  • [–] 6 points 2 months ago (3 children)

    I think the vast majority of stores with the kiosk still have a cash option, but it takes forever to get an employee for the register

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  • [+] 6 points 2 months ago (2 children)
  • [–] 3 points 2 months ago

    Taco Bell is for sure the worst with forcing the stupid kiosk, they just hate hiring staff for a register. It’s a terrible experience all around going into a Taco Bell anymore because of the terrible customer (none) service.

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  • [–] 3 points 2 months ago

    I've seen a few of those stores around, but they seem to be the minority. At least as of a year ago. I used to travel quite regularly for work and taco bell was a common place to go. Living out of hotels sucks sometimes

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  • [–] 9 points 2 months ago

    They bribe you with coupons and discounts to download the app, which is fair enough, I suppose, but you’re not obligated to.

    They jack up prices and then offer what their menu prices should be through the app. It isn't a discount and this deceptive pricing practice is not fair enough.

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  • [–] 4 points 2 months ago

    Of course they don't require it, but you pay way more at some without it

    Subway near me is $11.50 for the footlong I'd normally get. They regularly offer $7 footlong on the app, or buy one, get one free

    At $11.50, I'd never eat there. For $7, it's a decent deal

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  • [–] 2 points 2 months ago (1 child)

    All the places around me are installing ordering kiosks inside, which not only removes even more human interaction but also tracks data I'm sure because you have to use a card to pay. I hate it so much

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  • [–] 9 points 2 months ago

    I was broke and in college and the app deals were so incredibly cheap then. I used to exploit a burger king coupon that was a free kids meal with a $1 purchase. At the time you could get a 10 count nugget for $1. That kept me fed for sure

    Fast forward to today, and now you have to have the app to get a still expensive meal. It's a bit more expensive than full priced meals used to be. It's not even worth it anymore

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  • [–] -1 points 2 months ago (5 children)

    Just curious about the lemmy consensus, what is it about the app specifically that people find distasteful? Is it the concept of ordering through your phone instead of in person, the app making a profile of your ordering habits, or some nefarious third thing the companies do by getting an app on your phone to steal data?

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  • [–] 12 points 2 months ago (2 children)

    I think the answer is generally all of the above

    Privacy is a big one

    For me, I don't think they make any sense. Ordering through the app is slower. I have to add a credit card and select a location before I can even start ordering. Half the time I get to the end to find out the discount/deal I was using isn't honored by that specific location. In all, it would be much faster to just order at the restaurant than use the app at the restaurant

    Most seem to assume you're ordering before arriving, which requires pre-plannung that defeats much of the convenience of fast food IMO

    Also I really dislike the fact the vast majority of the time, the reality is people are ordering while driving. It's a safety hazard

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  • [–] 4 points 2 months ago* (1 child)

    As someone who walks, I love ordering before arriving. You just order it as you walk to pick them up, don't even need any pre-planning.

    The bigger problem with apps is because each app takes quite some space and you can only use it for one franchise per app, when WEBSITES exist. I do still often order through website on places that have them.

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  • [–] 4 points 2 months ago*

    Also, it’s quick to repeat your last order with an app. I eat at a subway-style pizza place called Mod, and there’s at least 20 pieces of information to relay to the person making the pizza. I’d rather have it print out an easy to parse list for them to work with.

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  • [–] 6 points 2 months ago (1 child)

    It also forces you into the iPhone/Android phone with Google Play services duopoly. And I simply don't want some stupid app on my phone.

    Plus it's also just inconvenient. I give you money, you give me food. It should be that simple.

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  • [–] 40 points 2 months ago (3 children)

    It's not getting out of control at all. Just stop eating at these places.

    I had no idea they even had apps, because I don't eat at these places.

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  • [–] 13 points 2 months ago

    Agreed. Supposedly all the best deals are on the apps, and the food is reasonably priced like it used to be if you play your cards right. However, to use those apps, you're agreeing to binding arbitration in perpetuity should they fucking kill or maim you with their shitty food. That's not a tradeoff I'm willing to make. I'm also not fond of ever giving anyone my data unless it's absolutely necessary, so I just don't go to these places unless I'm desperate and it's the only thing open.

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  • [–] 13 points 2 months ago (1 child)

    They used to have good deals. I was able to order meals with deals and points to get a combo for a dollar. You used to be able to customize better too. I was able to put fresh diced jalapenos on my beef n cheddar.

    Now the customization options are worse and the deals are worse. I hardly go anymore. Just not worth it. I can get a better deal at the sit down restaurants.

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  • [–] 116 points 2 months ago (13 children)

    I doubt the person who drew this comic has had the misfortune of trying to order food in China. It's basically a literal form of what the comic is poking fun of, and it's ubiquitous.

    In China, you can go up to the counter, but you cannot place an order. Sometimes, you cannot even read a physical menu. Not even so much as a menu on the screen. You have to scan the QR code using the Panopticon app (also known as WeChat) and then get bombarded with advertisements. Like us and get a free drink! Click here for a random coupon! Join our WeChat group! No, no, no, no. Then click through their garbage UI to find the one thing you actually want. Make sure you don't accidentally replace your order with one of their "recommendations" that pop up! Then, try to check out. Do you want to join our WeChat group for exclusive deals? Do you want to create an account? Dismiss, dismiss, dismiss.

    Click here to pay. Only WeChat Pay is accepted. No cash, you backwards peon. Enter your mobile number here. Required to order. Ha ha, nice try, 123456789 is not your mobile number. No worries, we got it from WeChat. You'll get 3 order confirmation texts and 2 advertisements a week for the next six months.

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  • [–] 50 points 2 months ago* (8 children)

    Mfw the "communist" country that can do no wrong according to the tankie instances out-enshittifies the home country of enshittification and capitalism in general 🤦🏻😄

    Meanwhile, the best baseball player in the world is Japanese, the number one ranked player in the NBA is Serbian, and they've even been overtaken as the most obese people by the citizenship-deprived residents of American Samoa!

    If not for Handegg and money hoarding, the US would hardly be #1 at ANYTHING anymore!

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  • [–] 12 points 2 months ago (3 children)

    they're the current leaders at global terror

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  • [–] 11 points 2 months ago (2 children)

    I thought that was Israel, US is being led, not leading

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  • [+] -6 points 2 months ago

    I’ve seen this in Abu Dhabi. A bit creepy but it came with inbuilt convenience like letting your party members each pay for their items or splitting into X portions (you can pay for n*X portions if you want). Sure it’s handy but just give me a paper menu for fucks sake, let me ask the staff for a recommendation

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  • [–] 24 points 2 months ago (4 children)

    First time I saw a restaurant with an app only menu (that obviously required your phone number too) I just froze in confusion, looked at the staff like they were stupid (they looked me the same) and left. It was in Tallinn, Estonia. Later when I checked the rewievs of the place, those implied that it was more of a money laundering place than an actual restaurant, but I won't go further into that. Suspicious anyways. Found great food in the next door restaurant, they had a normal menu as did most other restaurants except some take-away pizzerias.

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  • [–] 2 points 2 months ago (1 child)

    This is not generally common here in the US, but Indian restaurants now tend to have no menu, just a QR code that you scan and then you order from their website (no apps so far, or at least they're not mandatory yet). I was a mobile app programmer until about five years ago and I had to ask these guys how to scan a QR code.

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  • [–] 23 points 2 months ago* (2 children)

    Is it really apps that are getting out of control? I still get by just fine not using them.

    Prices, on the other hand.... I'll just say sitting down at a proper restaurant is often a viable alternative.

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  • [–] 42 points 2 months ago

    Dropping all that garbage food for high prices they are doing you a favor for your Health and pocketbook

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  • [–] 20 points 2 months ago (4 children)

    That Burger king one is legit by me. They cut their staff so much they have 2 people cooking and one kiosk you can self order at that's broken half the time. Half the time you to to the drive through and they have a sign that says "app orders only." It's insane.

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  • [–] 6 points 2 months ago (3 children)

    I have not had this experience at the BK I went to last, but I assume it's a matter of time. We need consumer protection that protects people from needing invasive apps to use services.

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  • [–] 35 points 2 months ago (4 children)

    Stop buying fast food. The companies are scum, its terrible for you and you will save a lot of money.

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  • [–] 15 points 2 months ago* (last edited 2 months ago) (3 children)

    Fucking hell fast food costs as much as a sit down meal these days, of far better food.

    I just haven't done fast for for so long that I didn't know the prices had skyrocketed.

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  • [–] 11 points 2 months ago* (last edited 2 months ago)

    Have started carrying out from local restaurants by calling ahead instead of any fast food for this reason.

    I found I was spending near too or as much each time anyway I was going out and this way I help put money into the local family businesses instead of it going to CEO profits.

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  • [–] 8 points 2 months ago

    Your sit down meals must be incredibly cheap. In this area, they've gone up, too. We usually don't get out of a sit down meal for less than about $50 these days. And we're not ordering extravagant meals or any alcohol. Fast food will be $20-$30 for the two of us.

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  • [–] 14 points 2 months ago

    And each of these apps is no less than 500 MB

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  • [–] 12 points 2 months ago (4 children)

    Okay, dumbass gen-X-er here. Why in the name of Zeus' butthole is there an app for any of these places? Let alone a compulsory one?

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  • [–] 17 points 2 months ago* (last edited 2 months ago) (3 children)
    1. Brand recognition. Makes you more likely to patronize said brand if you are seeing their logo on your phone multiple times a day ... Likely hundreds. especially for iPhone where it's on the home screen

    2. Data collection and tracking . lots of these fuckers run in the background, calling home to report back what apps you have, your location, phone number etc. They're using this info to market to you more efficiently and to sell to others for profit. My wife had a shit ton these and her battery was dying faster than usual. Got rid of the bastards and battery life improved.

    3. Advertising. Direct. To you. If they have a deal or feel like you haven't opened the app enough, they send you notification spam. It's a corporations wet dream. Immediate visual direct to consumer advertising and they paid nothing to achieve it. You just simply gave your permission for them to do so

    4. If you're ordering via app, this opens up the possibility of giving others different prices depending on if they think you'll bite or accept it. This is much easier to do on an app or mobile site.. But impossible if you order in person

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  • [–] 3 points 2 months ago

    Good news for me! it's precisely for these reasons (and there are more) that I won't ever get their apps, and that also means I'll avoid eating at these trashfood places

    I'd like to take the moment to thank these corporations 👍✊

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  • [–] 11 points 2 months ago (9 children)

    I have fast food maybe once a year, closer to every 2 years. I don’t understand the appeal. Unless it’s Culver’s. Even then, rarely done.

    Even the infamous McDonald’s French fry doesn’t taste like it’s worth the calories any more.

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  • [–] 9 points 2 months ago (6 children)

    After I got kids it all makes sense to me. I.fucking.love.McD.

    A happy meal with nuggets, let them tire them selves out in the play area.

    I can sit there drinking one black coffee. Tried a chicken wrap and my god it was awfull. Way to expensive (even for Norway). Hoped for some saldad, tomato and a little chicken. Nope. Some shredded green stuff with some chicken and the awefull cheese square that for some reason was stuck outside the wrap to the cardboard, the most high quality item in the meal tbh.

    Freshly brewed drip coffee was nice.

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  • [–] 4 points 2 months ago (5 children)

    Ok, that’s fair. McDonald’s coffee is readily available and much better than Starbucks plain coffee. Generally safer than gas station coffee.

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  • [–] 1 point 2 months ago (3 children)

    Their coffee is so disgusting in the usa. They have nothing on Starbucks.

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  • [–] 8 points 2 months ago (2 children)

    Starbucks usually tastes like someone scraped the char of a heavily used grill and used the particulates as coffee grounds.

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  • [–] 11 points 2 months ago

    Nope, nope, and nope. My fiance stopped going to Wendy's because she hated the AI voice. I still go there on occasion, all you have to do is say give me a human being. It is annoying having to wait for the McDonald's drive-through to ask me if I'm using the mobile app. They're just doing their job but it's seriously annoying.

    Although I did make a comment to the teenager work in the register when I went to pay at Wendy's once because I drove past their slogan that said something about never cutting corners in service, which is hilarious seeing as using an AI menu board is literally cutting corners in service.

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  • [–] 10 points 2 months ago (4 children)

    There are many fast food chains that effectively require the app

    McDonald's and Subway are examples. You'll be paying quite a bit more without the app exclusive deals

    There are also many chains that don't require an app for the best deals. Burger Kind and Culvers being examples

    I wish this comic had a bit of nuance, because Burger King shouldn't be getting lumped in because they're better than most others

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  • [–] 4 points 2 months ago*

    But the deal are so shit in recent years I just don't even go there anymore

    I didn't mind the app, but even then they still didn't stop make them shittier over the years with them being less reliable and losing features I just uninstalled them.

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  • [–] 3 points 2 months ago

    That Burger king one is legit by me. They cut their staff so much they have 2 people cooking and one kiosk you can self order at that's broken half the time. Half the time you to to the drive through and they have a sign that says "app orders only." It's insane.

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  • [–] 1 point 2 months ago

    They don't require it. You just want it for the deals. I love it for the free food I get. But I but from them all the time without the app when I don't care. Before the app they never had deals like these anyways. So it's just like the old time.

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  • [–] 1 point 2 months ago

    I dunno, I go to burger king way more because they have a deal with Walmart + of 25% off your order ever day for members, but the only way to claim it is via app, so I'd say they're right there with the others.

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  • [–] 9 points 2 months ago

    screw em all. they just want all your personal info to sell for increased profits

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  • [–] 7 points 2 months ago

    Get ready for burger+ subscription.

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  • [–] 6 points 2 months ago (1 child)

    I've tried some. You could save up points, but redeeming points didn't work properly. Then the points expire because they want to push you to go back. In the end its a big hassle and not worth the scraps you receive.

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  • [–] 6 points 2 months ago (5 children)

    There's a major fast food place near my office that is 100% app-ordering only. They have locker lined up like PO boxes on the outer wall where you pick up your order, and you can't talk to anybody. They call it a "Digital Kitchen".

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  • [–] 5 points 2 months ago (3 children)

    You're allowed to tell us the name of the fast food chain

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  • [–] 6 points 2 months ago (1 child)

    I haven't been out to eat since the pandemic. And, the more I read about how much it's changed for the worse, including how ridiculously expensive it's become, I don't think I'll ever eat out again.

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  • [–] 6 points 2 months ago*

    Whoa nellie.

    I mean, I guess it depends on your area and such, but there still great places to eat out if the situation allows for it. Of course groceries are cheaper, but some places are still affordable.

    I wouldn’t touch any of the comic’s chains though. I think I went to a McDonald’s once since the pandemic, for a quick breakfast while on the road, and it was indeed disproportionately expensive. But (as an example) taco Tuesday at Rosa’s Cafe is still reasonably priced here.

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  • [–] 5 points 2 months ago (1 child)

    Run everything in a sandbox ftw. Nothing touches the host ever. No apps talk to one another and you have total control of data going in and out of each sandbox.

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