A refrigerator should never need an update. Smart appliances are the stupidest shit I ever heard of. A refrigerator should not need anything but an outlet and maybe a water connection.
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It is a really poor design choice to tie the smart screen to the core function of the refrigerator. They apparently haven't heard of the idea of fail safe.
They have.
But failing safe doesn’t get them monthly subscriptions.
Can't wait until sex toys become over Ai'd. If you don't pay your pocket pussy subscription and you run out of time mide session; you'll have to pay to get your dick back.
wait until they start selling your, erm, 'habits' to data brokers and we start seeing websites selling "what are they into" kind of data to people. (people including your employer.... )
That's because no one has designers, or listens to them anymore. I have absolutely no clue where new design students are even getting work.
This is dumb, but what's even dumber is making a device that can even fail in that way to start with. I'd have expected the core refrigerator function to be isolated in some way from the rest of the device.
Perhaps being able to turn the fridge off remotely was always part of the plan? We're in the age of enshittification, where companies don't see enforcing a mandatory subscription onto their pre-existing customers as problematic. I honestly wouldn't put it past a modern company to keep such an ace up their sleeves just in case.
I've spent 20 days waiting for a part from China to (hopefully) repair my 18 year old very basic fridge because I refuse to get some stupid fucking touchscreen internet connected advertising box.
I fucking hate the modern world.
its pretty easy to get a fridge still without a touch screen. The 1st two pages on costco here (I didn't go further) don't have one.
even fridges within the last 10-15 years are crappy. only the ones from early 2000s, or pre-2000 last a long time.
There were a ton of crappy fridges from back then, too. It's just that most of them have already died.
The difference is almost ALL appliances built today are designed to die around the time the warranty expires. And, yes, I realize that's been a trope for a long time, but now it's far more true than it used to be. It used to be a joke, because it happened rarely, now it's not a joke because it happens often.
Twenty years from now, there won't be any appliances built today, still running.
This isn't survivorship bias. The internet taught us that term specifically to excuse enshittification.
Thing is, they don't have to be designed to die, or not directly anyway. As in enginees don't usually sit around figuring out how to make a rubber seal break down at a particular speed. The product is just pushed to the absolute limits of the materials - thinnest, cheapest, fastest, and only rolled back if it widely fails and costs the manufacturer more to replace.
I guess the method doesn't really matter when the end result is the same.
NO ONE COULD HAVE FORESEEN THIS RIDICULOUS INEVITABILITY
What is the benifit of AI in devices like fridges, washing machines and dish washers? We've had these devices for years now, even a 40 year old machine works flawlessly, just uses a bit excessive power. A fridge needs to cool, a washing machine needs to clean. They don't need to do anything else, and they did this perfectly when we didn't have AI.
So to my understanding, AI implemented into these machines is just a way to make it more expensive to buy, adds the option for a subscription for constant income acting as a paywall, gives the opportunity to hoard loads of data from the customers and makes it easy to brick the device just after warranty so people buy more of your devices.
TL:DR:
- Manufacturer benefits: 4
- Consumer benefits: -4
It's part of a social model that needs everyone to work, even if said work has negative value.
We as a species have the resources to create a leisure society for all.
Instead we are trying to make conscious fridges that can't freeze things.
I can only think of one good reason, and only for a refrigerator: Fridges could tell you what's inside without opening them and order shit for you automatically when low on something.
But that would require the AI to not suck complete ass at doing those things. You're better off with just making the door see through and ordering shit when you see something low with your own eyeballs.
Ah yes, that would work great when you eat every day exactly the same. Also, telling you what's inside without opening the door is a major improvement. I mean, you could pull a muscle opening the door. And it would save you a lot of time. The screen uses a lot more pwoerr though, but the extra money it costs per year is worth it when you have to open the door less.
There is desire and benefit in these things being smart devices and AI is just the stupid label slapped on every smart device after 2024. A benefit of a smart washer is that it can, theoretically, do a more thorough and more efficient job of washing various amounts, sizes, thicknesses, and materials in the load by measuring water usage, balance, weight, and output water condition. A smart fridge can, theoretically, do some lofty things that aren't nearly as desired as just being a media hub. Streaming videos, reordering groceries on Amazon, displaying recipes, displaying weather, displaying pictures, etc - really mor elike a tablet stuck to the fridge.
Implementation of said benefits is a different story. They are obviously consumer surveillance devices with sales pitches to make them "the best" faster than the competition.
A friend of mine had a smart washing machine with AI installed in his building as the previous machine died just after warenty. He used it once but his clothes came out dirty. He now keeps using the old machine next to it, which is roughly 30 years old, as that machine properly cleans his clothes. Why the fuck do I need to know the weather when I grab some yoghert. I have a computer in my pocket which can do everything already. I don't like to see ads whenever I grab something out of my fridge. I prefer my fridge to live longer than 3 years, and just cool things. Why the fuck would I pay more to give it a screen, then to pay monthly not to see fucking ads.
Well, bad news fridges still won't last long and it has nothing to do with Ai or smart features. The industry has downsized the cooling systems for efficiency and environmental factors while making things quieter. The result is higher duty cycles and insulated system compartments generally leading to shorter compressor lifespan.
But yes, I generally agree. I'm not a smart device customer.
I don't really understand why a fridge which needs to update for features like seeing the interior on your phone or cataloguing the cintents would fail to even refrigerate after an update.
The refrigeration should be manual so that when the digital controls fail it falls back on manual settings.
The update probably triggered something buried in the code that’s there solely to hold your fridge hostage if you don’t want to pay for subscriptions.
It could also be used for emergency power shutoff in case of electrical fault (or for planned obsolescence) but again that could and should be Analogue and not dependent on digital settings or stored values. Hopefully legislators in South Korea, EU, and Americas tackle these issues in the future.
It's a smart fridge and that's a dumb idea!
AI makes everything better.
I have smart lights that can be controlled over the internet.
If the internet connection goes down, I can also control them locally.
If the local network fails, I have physical light switches.
All smart devices should fail into a safe and functional mode when the smart features inevitably stop working. It seems Samsung doesn't subscribe to that philosophy.
All smart devices should fail into a safe and functional mode when the smart features inevitably stop working.
I'm horrified that you could possibly advocate for allowing the consumer to have any real control of their own devices. Have you considered the security implications of not requiring devices to be 100% dependent on the manufacturer's server? Users might be able to use the device without first installing the company's app! The user might be able to use the device without the company knowing about it and selling that data for additional profit or using it to train it's AI.
Of course not. Failing into a safe and functional mode doesn't get people to buy more fridges
Somehow, a billionaire will swear up and down that what you're saying is beyond cost efficient as he donates his parent's legacy and graves to his AI idol statues.
I mean, you bought an AI fridge. That's on you.
an 2-3k AI fridge at that.
I hope for $3000 it has a digital clock on the door. I mean, what's the point in living if my fridge isn't an alarm clock?
I bet it would still drift by about ten minutes a month.
There are more clocks in my kitchen than in any room in the house. It's the only room I'm never quite sure of the time in.
Nothing. Is made. Correctly. Anymore. I went to school for industrial design, and I can comfortably say design and how to communicate proper use are fucking dead. Some thing or website or service is made wrong every fucking time I turn around. It is relentless and unreal.
Yup. I was always grappling with form/ function and balance that benefit the user. Seems it’s now ennshittification and subscription are the drivers.
I can see the brief now.
- Must have at least one subscription feature
- Should make the user mad
- Every aspect should have control but is… Extra bonus if does not ever en fulfil its purpose.
And don't grey out or hide any of the subscription features, just have it not work, and let them wonder what the fuck is happening. And remove the map link. We don't want them just, like, clicking that so they can get here easily. And make sure ads load as they scroll, so it keeps moving the page. That should happen seventeen times.
Not enough people have seen Silicon Valley
AI FREAKING FRIDGES!
Samsung has apologized and will send engineers over the Chuseok break.
Yeah? Will those Samsung engineers also replace my spoiled food? Of course not, shame on me for buying an AI fridge I guess
Fuckers
If I bought an AI Fridge and this happened, I would most certainly immediately decide and accept "This is the direct consequence of my choices. This is my fault. I had this coming. I deserve this."
What can an AI do for our fridge? I asked myself as I swiped my credit card for a multi thousand dollar purchase. Surely it must do something. Surely this must be an improvement on a dumb box that keeps things cold. I want to talk to my dumb box that keeps things cold, this is certainly a good idea.
I'm assuming that the AI fridge helps you skip the ads that your IoT smart fridge plays?
You'd think so!
Unfortunately it just permanently listens to everything going on in your house, tracks every family member's sleep cycles, eating habits, evaluates your household income based on how often it is restocked and what your brand loyalties are, then feeds all that information to a third party advertising company who sell it to the highest bidder and split the profits with smasnug before showing everyone in the home exactly the right ads to manipulate them into buying more slop.
Now being serious, and not reading about it, my best guess would be automated invertory ledger. Looking what you take and in what quantities, what you put in etc. and holding that. Coupled with you marking what shit should not go "out of stock", fridge then can inform you if last piece is taken via on-door screen or an app.
Like, ding dong, Lizzy took last piece of "fuck my life cheese". xD
That could be the best for ADHD folks, lol
I'll take my dumb gadgets over this smart bs any day, thanks.
and just today i was joking with a friend about a theoretical shitty llm-powered microwave with no buttons
quite ironic
Why was it even able to fail that way to begin with?
It's not like the functional software in a refrigerator needs to be updated that often at all. You'd think that if the update fails catastrophically, it would fall back to a basic operating mode like a car does.
Do they have a renting system or something in the works that's meant to let them shut the device remotely?
My guess is they tried to save money by reducing controllers.
A smartly designed fridge would be much like a car. In a car you have a number of relatively dumb computers that handle things like the engine or battery and motors. And then you have smart connected computers for things like infotainment and app access and self driving. The smart computers have a relatively simple data path to send instructions to the dumb computers like 'start the engine' and get data back like 'engine temperature is 190F'. In a fridge you would have a dumb controller that handles the compressor, defrosting, temperature control, fan speed, lighting, etc. Then whatever internet AI bullshit would be on a separate smart computer that sends the dumb controller commands like 'set fridge temp to 37f'.
It sounds like in this case they put the smart controller in charge of everything. That is, the touch screen computer is also telling the compressor when to start and stop. This is not great design for a few reasons, and is actively dangerous in a car- imagine if the users kid slams both hands on the touch screen, the computer locks up because it wasn't expecting 10 touch points at once, and suddenly fuel is injected during an exhaust stroke and the engine explodes. And as we see here it's not smart in a fridge either- touch screen crashes and all your food goes bad.
Personally I think the smart play is stay the hell away from all of these smart connected appliances. They offer very little benefit for the user, but provide a pathway for the manufacturer to harvest tons of lifestyle data and sell it.
The update may have made changes to the underlying kernal, to fix unimportant bugs identified by AI - that would brick the whole thing.
Vibe coding for the win !



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