If you want to charge more just raise your prices.. hidden fees and extra costs should not be allowed in any billing.
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Do not let this American scourge on your shores. Reject this mightily
..is he not British?
Fuck tipping
I don’t see this as tipping, more like a commission. If I don’t have to decide, it isn’t tipping. The only issue I see is it makes the items seem 20% cheaper than they actually are.
What’s the difference between a $120 check that has wages factored into menu prices and a $100 check with a $20 service charge? They’re both $120.
So he did it on New Year's Eve and 4 month later whoever is writing this article still doesn't now if it's permanent or just one time thing? Great journalism.
Welcome to 2026 where the facts don’t matter.
The headline is still true even if he only did it twice, it's still bad
Why is raising process on public holidays bad? (As long as the staff are also getting paid more)
Because the price on the menu should be what you are obliged to pay.
If they want to increase prices on holidays, they should print a menu with the correct prices.
The surcharge is written on the menu.. Printing two menus is wasteful and annoying.
Lots of places add a 10-15% surcharge on holidays here (Australia). As long as they are up-front about it, it's not that hard to do the math in your head..
It's not hidden, it's written on the menu.
Anytime anyone says we should follow in the footsteps of the USA you just know it's greed
In this case it's just "I want to squeeze people but also act as if .y food isn't expensive"
Yeah. In nearly every way, the US and it's systems are a puuuuuurfect example we should all defenitely follow. Hmm hmm.
Putting the responsibility of fair wages for your employees on your customers is just a dick move. Treat your employees fairly or do the dishes yourself.
This is crazy, especially in a gastronomic restaurant where staff is paid well over market, especially for all the specialized waiter whose salary can compete with Upper middle management in tech.
How do I short a restaurant
Drench their electrical board with salt water?
Why don't more short sellers do that?
“a resto”
Sounds like Aussie slang. Why is naming things so easy for them?
As long as it is visible before you order and comes explicitly in the final bill...it is just the tabled price...they're just forcing you to take extra steps...
On the other hand...I dont want anyone bugging me to pay them extra on top of the bill, I'm not their boss.
Nah fuck that, just increase prices by 20%, this is deliberately misleading pricing and shouldn't be allowed to spread.
Infact he should get aasaice fine just to send a message!
yeah its like if they want put a price in parenthesis for each item to show what it will really cost. Heck show the cost of ingredients and then the cost for the service to prepare it and then the cost for service to take your order and stuff and then how much is the restaurants profit if they want full transparency.
Doing this is different to increasing the price.
Firstly, from a PR point of view, it tells people that the extra money is going to the staff and not the restaurant.
More importantly, in the UK, we are legally able to object to a service charge placed on the bill and they have to remove it.
Doing this is different to increasing the price.
No it's not it's litterally increasing the price
it tells people that the extra money is going to the staff and not the restaurant.
They're always free to publish their books if they care about transparency.
we are legally able to object to a service charge placed on the bill and they have to remove it.
Great so assholes can get a 20% discount.
Menu prices should add up to what you are expected to pay, you don't add taxes, you shouldn't add service, those are expected functions of a restaurant, and the moment you give buisnesses an inch, they'll keep pushing until the price you pay at the end is tangential to what they list in the menu.
Your £20 main becomes £20
+20% tax
+20% service fee
+5% tip
+10% London rent fee
+5% booking fee (brought to you by Ticketmaster)
+7.2% Mercury in retrograde insurance
Which is only slightly worse than a US bill
If you want to charge me £24 just update the fucking menu!
I do agree with you in that it’s much better for the price to be the price and for tips to be entirely up to the customer.
That’s how it is in most UK restaurants in my experience but tips being added on already is creeping in. It used to be for large groups, then smaller groups and now a few places do it for everyone. Very annoying.
Great so assholes can get a 20% discount.
You’d be being an asshole if you were just doing it on principle but I have received bad service and asked for the tip to be removed. I didn’t feel like I was being a dick.
The service fees should only apply to people who are over a certain income level or net worth. You get a mark on your ID to show that you’re rich. No mark, no fee.
The only thing i don't disagree with here is the mandatory tip on NYE. As it being an event, on a holiday, the service workers should absolutely deserve something gaurenteed. The fact that it was in London is not cool though and pushing tips in other countries to try and make it standard everywhere is infuriating. I hope the rest of the world avoids these places to send a message.
The other weird part I found in the article was the talk of the actual price of the food, as if for some reason choosing to get a $100 or more steak makes tipping that much worse? If you choose to go to a high end place you already know your tipping a lot more, if anything these people can afford it way more than the other way around!
If anyone adds a 20% tip on my bill in this country, I'm asking for the whole thing to be removed.
Especially at a high end restaurant. Absolute embarrassment that an establishment like that can't pay their staff properly and have to make them pan handle the customers.
Failed country behaviour
and it's not like their customers care that much about price, they could increase their prices by 20% and have just as many people showing up. But nope, they decide to introduce a shameful tipping culture instead.
He did increase the prices by 20%, he just did it in a way that passes the blame on to his employees.
And where he doesn't take the loss if people refuse to pay it.
Wait you can just refuse? I thought you'd get arrested
If someone refuses to pay the tip it doesn't affect the owner. It hurts the waiter/waitress.
Meanwhile U.S. restaurants are shutting down by the thousands because people stop coming due to the tacked on tips and fees sometimes doubling the cost of the meal. Don't let him wipe you guys out too.
@VetOfTheSeas We've been calling for an end of tipping for ages because it's a shit system, the fuck?
For those outside the US, this is what we're dealing with:
Coffee shops and bakeries are asking for a 20% tip for ringing up self-service items brought to the checkout counter. Restaurants want a 20% tip to simply run food to the table after people stand in long lines to place their order. Buffets are adding 20% tips to the bill just for providing water.
This was slowly introduced and enough people left tips despite the requests being absurd that it's now done everywhere. Next up: Tip the AI for its hard work.
I hope Ramsey gets his ass handed to him.
The cost of employing staff isn't related to the cost of what people eat - it's a function of how long the restaurant is open and how busy it is. It doesn't make sense that I pay more for the staff if I order a £40 bottle of wine versus a £20 bottle. If you're going to make customers pay separately like this,it should be a cover charge per head
If I go somewhere and they try to add 20% extra to my bill, they're not getting paid anything at all and I'm leaving immediately. I might even put in an order and walk out just to spite them. That would permanently lose me as a customer for sure.
Fortunately I've only encountered it twice so far, both times we walked out and made sure they understood why they lost our business.
No idea who Gordon Ramsay is (web search says British celebrity chef) but why is this like the Onion? It just seems like regular enshittification.
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Take my word for it Brits, don't let this toxic tipping culture sneak in. Once it's in place it will be impossible for it to go away.
If it's mentioned up front and fixed then it's fine. One way or another the restaurant needs to cover it's costs and it's either done via inflating the price of the food or a fixed service fee.
What I hate is a discretionary tip suggestion because suddenly I'm made to be responsible for how much the staff get.
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