I don't know anything about Australian laws, but I would assume that would be an easy lawsuit to win, no?

After dealing with Scorptec a few times, I stopped buying off Umart.

"Business owners deserve the profits they make because they're the ones taking on risk."

"No, no, not like that!"

you owe them 4x the cost it's your problem.

they owe you 4x the cost it's your problem.

so, all you have to do is make it their problem. go in, every day and waste their time on getting a replacement. act like the previous day didn't even happen. demand to speak to the regional manager.

go full Karen.

There's consumer protection laws against this kind of abuse. 

Immediately knew this was going to be Umart - they're a bunch of cunts that treat their customers like trash.

The Australian Consumer Law states that the customer may choose a refund or replacement. This guy can raise it with ACCC and they'll take then to court.

then sue them.. chances are you'll win, get the ram and they will be out even more money as a result.

the price increase would equate to an 'upgrade' for the customer

Well, who even asked? Is there such a exemption in the law?

And no, it's not; the hardware doesn't get better.

Ooof, that is a solid heads up, thank you!

I have bought some things from UMart out of convenience but always prefer to support my local independent PC stores. I guess this just reeenforces why the latter is so important!

I thought it was 'supply and demand' not 'price gouging and demand'

Don't worry, if the price went down I'm sure they would be sueing to force themselves to replace the memory AND give you cash back. /s

Which ends any further dealings I have with Umart. I’ve bought a couple of boxes and sone parts through them, no longer. Thank you for this.

@Wilshire hopefully store loose certification from producer side... also some penalty and full refund forced by country sales regulators as reminder that greed from already increased prices of much cheaper product is not worthy and warranty for sold products should be fullfilled...

How did I know it would be Umart as soon as I saw the title.

Fuck Umart. I have been screwed by them multiple times on warranty.

It's a shame that they are the only company that actually seems to have stores in a lot of places.

TBF, the law as stated says a refund is acceptable. It does not say if the refund is at original purchase price or current price. It should be whichever price is higher, else the consumer could be at a loss depending on the circumstances.