532
Retailer denies memory replacement due to 4x increase in DDR5 pricing, says price increase would equate to an 'upgrade' for the customer — Australian retailer refuses to replace faulty Corsair kit (www.tomshardware.com)
submitted 8 months ago by to c/technology@lemmy.world
24 comments fedilink hide all child comments
you are viewing a single comment's thread
view the rest of the comments
[–] 50 points 8 months ago (1 child)

There's consumer protection laws against this kind of abuse. 

  • permalink
  • fedilink
  • source
  • hideshow 1 child comment
    •
  • [–] 51 points 8 months ago

    Australian consumer law specifically protects against this. The consumer has a choice between a repair (if possible), a refund or a replacement; the retailer doesn't get to choose for them. At today's prices, replacement is the only sensible choice. The retailer has to take it up with the manufacturer to cover their costs.

  • permalink
  • fedilink
  • source
  • parent