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[–] 30 points 8 months ago

https://www.accc.gov.au/consumers/problem-with-a-product-or-service-you-bought/repair-replace-refund-cancel

These are direct quotes from the ACCC website (my bolding added for emphasis):

  • When a product has a major problem, consumers can choose between a refund or replacement.

  • When a business sells a product with a major problem, or a product that later develops a major problem, it must give the consumer the choice of a: refund, or replacement of the same type of product.

  • source
  • parent