One thing that many guides tend to skip is how to install software. People coming from Windows might try to install software the "Windows way" by going to the website and downloading them. That is just likely to cause pain and suffering for a number of reasons.

Instead, every beginner friendly distro has its own flavour of software centre that users should be encouraged to use instead. Maybe even include a link to flathub in the guide or something.

DO NOT download and install random programs from the internet. Not a deb/rpm file, not an elf binary, not an install script, nothing. Use your package manager or desktop environment's app store. At most use flatpak or snap packages.

Linux gets its reputation for not getting malware from the same place Mac does: It has a managed app repository where you get all your software from. Difference is Mac doesn't let you install arbitrary programs at all, while Linux expects you to know better than to do that. Someone who doesn't know what they're doing downloading Linux programs from random websites will inevitably hit one of the super rare Linux malware in the wild.

Even ignoring security issues, running an install script even from a reputable open source project's website can open you up to package dependency hell. And if you ever need to upgrade or modify it, you're in for a rough time because none of the existing tools built into your distro will help you. It's even worse than Windows when this happens because Windows at least expects for things like this to happen (because everything comes in its own installer and handles updates separately) and has UX elements to help non tech savvy users deal with their mess of apps, Linux expects anyone bypassing the normal package manager to know what they're doing and if you don't, it won't be a good day for you.

I think the biggest fundamental concept for any computer regardless of operating system is filesystem hierarchy. The concept of nested folders is core to using a personal computer, but for the last two decades UI/X teams have done everything in their power to obscure and abstract it away. Many younger people conceptualize the storage on their device as just an amorphous blob that apps manage autonomously. Windows is starting to go this way as well with OneDrive being sold as the way to manage all your data, but on Linux the file system is still king.

Your mom is presumably old enough to have some experience with desktop PCs, so hopefully that basic hurdle is already cleared. And honestly once someone is at that level of base competence, along with basic interface concepts like how to use a mouse and keyboard, clicking on icons, use of a web browser etc, with the right distro you really don't need to explain much else. There might be a few quirks of the UI to explain depending on what you choose, but most of that can be handled by just watching them use the computer for a bit, and/or asking them to give you a list of questions and annoyances after they use it for a few days.

The biggest difference is one that most "I just want it to work" users will actually love, and that's relearning how to install software. Having one central location to install verified software from is a change from the wild west of downloading installers from the internet, but it shouldn't be a difficult transition. Most people these days don't even install software beyond maybe Zoom, so you can probably get away with just installing any third party software they need in the initial setup.

I recommend an immutable distro like Fedora Silverblue, at least if a) you're setting it up and are reasonably technical, and b) you don't want to go over and help them fix stuff often. I set my mom's laptop up with it 4+ years ago and she's only had one problem since then.

Hard to summarize, because it differs so much from person to person.

I installed Linux on my parent's computer. They don't need to know anything about Linux, because everything they use is identical to their old Windows PC. They click the icon for Chrome to open the browser. They Click the icon for LibreOffice to type up a "Word" doc and print it by clicking "file > print"

As far as they're concerned, they are still using Windows.

For a gamer, they will need to know a little about Proton, possibly Lutris and the Hero launcher. They might need to know about installing nVidia drivers or tweaking a few things in the Steam launch options to get games to run better.

It's tough to know exactly what a new Linux user will "need" to know in order to use Linux.

The bottom level of your file system is /, not C:, and other drives or partitions you have will be represented in subfolders like mnt or something.

Everything is represented as a file, even things that are not strictly speaking a file on your primary hard drive.

The part that you interact with the most, your graphical user interface, has a particular name, like gnome, kde, xfce, icewm, etc.

When you have to open a terminal, you might be interacting with different shells as well, but it will usually be bash.

Always install from the repos unless your nerdy friend who helped you get set up says it's okay to download this or that particular app.

Maybe include a bit about how to run regular backups automatically.

And also list out different alternative programs relative to what they might be used to in a Microsoft environment.

I find that one of the biggest differences is the file ownership/group design, and the non admin user. Sure, it might not come up in a straightforward manner, but it will.

Why do I need to put in a password all the time? How come I can't just move this file to another drive?

This might be too "advanced" for what you're looking for, but I think even basic usage comes across this.

The biggest “Linux” skill would be package management. It is one of the biggest differences.

Most of the rest of the advice here stems from desktop environment choice.

I'm talking about like your mom if she started using Linux, and just needs it to be able to open a web browser and check Facebook or her email or something.

Nothing. Just set up Elementary or Mint or something with a shortcut to Firefox and there's nothing else to do. Any apps they might need would come from an app store, so point that out.

A student that just needs a laptop to do homework and take notes

So how to open a text editor? Recommending an easy-to-use and standard one like Kate would be good, but a polished distro will have one preinstalled.

someone that just wants to play games on Steam and chat on discord.

They need concepts like filesystems (e.g. the concept of a root directory, mounting, and device files), software repositories (since steam comes from a non-default repo in many distros), an awareness of the whole graphics driver situation, and hardware both appropriate to their needs and to running Linux.

IME, beyond the install, it's all distro- and desktop-specific.

• How to find and install apps varies from distro to distro. IIRC, the Mint menu item is something obvious, like "Install software", but on Arch (you'd have to hate your newbie to throw them into Arch), it requires a chicken/egg finding and installing a graphical installer. If you know the distro, this would be good information - or if you're helping with the install, create a desktop launcher.
• Showing them where settings are. Surprising to me, this has been super-not-obvious to my newbs. Even though the KDE Settings app is called "settings", I think Windows and Mac folks are used to looking for settings in a specific place, rather than an app name - and in Windows, there's can be several ways to get up different settings, like changing display stuff is always in a weird place. Again, maybe a desktop or panel shortcut would help.
• One of my newbs used Mint for two years without opening a shell, so I don't think that's an issue. He even found and installed a piece of software he wanted, but I can't remember if I originally showed him how to the first time. But that's Mint. He did, however, need help setting up a printer, but that's because he couldn't find the settings program; he came from Windows originally.
• Edge cases, like printers and other peripherals, can be hard, and I don't think any amount of extra documentation is going to help, because almost every difficulty is practically unique. There's a ton of online help for stuff like that already. And then, if they want to, eg, attach a game controller... well, that's very specific and again varies by controller. I don't think you can cover all of these edge cases.
• Games can be hard only because of the indirection of having to install some other software, like Proton or Steam, creating an account, knowing how to check for compatability - there's a lot of moving parts. It's not just: go to the game's web site, buy, download, and install something and run it, like I imagine it is on Windows. So maybe that would be useful - or - again - pre-installing one of the game stores and (surprise) making a shortcut would eliminate that.
• Network connections. Again, I always find figuring out how to get to network configuration in Windows to be hard, and bizarrely having multiple ways of accomplishing the same task, so I'd guess going the other direction would be confusing. Having a note about how to get to the configuration would be handy.

As I think about it, I realize that configuration under KDE of way more encapsulated and clear than on Windows, and people having learned the byzantine and myriad ways of Windows, KDE's relative simplicity is confusing. Windows people look for configurations in places they've learned to look, which aren't always where they are under KDE (I can't speak much about Gnome - I don't use it or set people up with it). MacOS isn't as bad, having a similar configure-everything-through-a-single-settings-program approach.

Anyway, that's my experience.

Package managers:

• Repositories
• Update mechanism. Many of my friends and family are used to updates being either automatic, nagged, or nonexistent. Not an issue on auto-updating distros, but could get ugly on vanilla Arch or Debian.
• Resisting the urge to install loose executables from websites

File system:

• Write caching. Windows doesn't do this for most USB drives so people get away without safely ejecting for years. On Linux, the safe eject button does matter.
• File hierarchy and mount points. When I first used Linux, I was very confused by the lack of the Program Files and Users folders, My Computer page, and drive letters.
• File permissions, especially executables
• Partitioning and how to format drives in the absence of a format dialog in the file explorer

Bash shell:

• It's not the incomplete mess that made cmd or Powershell so intimidating
• Resisting the urge to paste in commands and scripts without knowing what they do

Trusted sources, only.

Same as Windows, Android: sideloading (tarballs, flatpaks, snaps whatever) is a no-no.

Like bash curl install.sh bad

• Linux isn't Windows. I know that is a no-brainer but it needs to be said so it won't be as 1:1 to Windows.
• How to install software both in terminal and as well as software manger GUI. Bonus points about compiling software from places like GitHub.
• Packages type and their pros and cons
• Trying to run Windows application via Wine (or some manager like Bottles or Lutris) as well as comparing running same Windows Application from Linux and Windows.
• Alteratives to popular software and list out what it can do and what it doesn't have so user can see if that feature it doesn't have would affect them. For example, GIMP doesn't have full CMYK support which for most users, it isn't a big idea but for people that want to edit images to be ready for printing, they might want to keep that in mind.

everything is a file lol, unlike on Windows where a lot of things are GUI based:

• Want to change your grub font size? Heres a file.
• Your python gives dependencies errors? Well, because the libraries (aka files) are in a different directory.
• want to change your password and username? Heres a file to change .....so on and so forth

On Linux you have a lot of power, can use sudo to make changes to a file. If you know what youre doing, great. If you dont, system can break. Even without sudo, a misplace / mistype of files in the /home directory can cause weird stuff.

So TLDR is: be careful when make changes to files on Linux. Dont listen to stranger on forum who gives out command to paste and run. Do your research what the command does.

That it is another OS. It's not Windows.

file manager works pretty much the same on Linux as it does on windows. you really can search for files yourself

text editor really does work the same on Linux as it does with notepad on windows, you really can just open files and read them

1. Should have basic understanding of what they intent to do on Linux.
2. They should know about the concept of input devices.
3. Have an understanding of the internet if they are planing to use it. Like what websites are or how to search for things.
4. And I think a basics of generic buttons or symbols (like the magnifying glass for search button) would be nice.

• The difference between the OS and the DE.
• How to install apps in Flatpak, AppImage, and dnf/apt
• maybe user help programs like tldr or trash-rm? Those are both cmd programs though, so that might be too advanced for beginners.

Eh, go for something simple like Fedora KDE and teach them how to update and install stuff through Discover - it's like App/Play/Microsoft store + the System update all in one.
I imagine Linux Mint and OpenSUSE has similar GUIs to introduce if that's more up your alley.

This thread is largely just basic computer skills advice that is necessary on Windows and Mac as well. (And that is great!)

So I'll add the ones we skipped that have nothing to do with OS at all, but are the usual issues for new PC users:

• Give a quick overview of what the mouse is for.
• Talk about or just disable the CAPSLOCK key.
• Show them where to find and how to read the "do I have Internet?" icon (usually in the lower right, regardless of OS)
• (If not a laptop) Teach them that the monitor and the PC have separate power buttons. Maybe leave a sign out that says "Push both buttons to turn on."

And as others have said:

• Show them how to search for and add software using the software center, (rather than download from random websites)

It's not just for Linux but :

• there is an error message somewhere

It's fundamental because instead of saying "It doesn't work!" and get no useful help, people must think of it as an investigation (or whatever get them going) looking for clues. Until you get the right message and can provide the right context (e.g. what computer are you using, what OS version, etc) then you get generic help which is like looking for a needle in a haystack. Sure it's not entirely impossible if you are both lucky and patient but you are doing yourself and others a huge disservice.

Before Linux maybe they were used to black boxes but here, nobody is intentionally trying to hide away anything from you!

PS: bonus, notes are basically free. Jolt down notes about anything and everything you are learning. Don't just "use" a computer, LEARN how to use a computer.

googling and copypasting in that black app called terminal

Backing up a copy of that config file, before editing it.

If you brick or break anything, rolling back to a working-state is much easier.

--//--

You can manually cp a 2nd version of the files, or there are tools to automatically backup for you.

I don't think that's a guide... it's a hands on class. Maybe even a good idea to pitch to your local community college, community center, or adult edu department.

It'll shock you how low the average person's technical literacy is. And since you're talking about a guide for a lot of things that update independently, the guide will begin to be outdated before you even publish it. It's exceptionally hard to keep technical documentation in sync with software and hardware that you don't control, and when the users of your guide hit those spots where the doc doesn't match, they bail quickly.

What key concepts to cover probably depends on what you're trying to teach. If it's just how to use a web browser, the mainstream distros all do that pretty well out of the box once they're installed (although installation can still a bit of a challenge from one laptop to the next). Maybe the greatest communal benefit would be to teach foundational concepts of online security.

I've been using linux for years, but in limited contexts. With switching my primary desktop over this year I've found it helpful to stop by my local library and checked out some books on linux. I'm combining that with chatting with a locally running LLM. I've also setup an extra Raspberry Pi I had laying around with Ubuntu Lite as a sandbox OS to tinker with.

Maybe consider a portable sandbox setup like this you could quickly demonstrate or share?

Communication is the key. And the problem is most Linux users aren't able to grasp how the language they use is opaque to new users who don't share their knowledge base. Just the word distro is already a barrier to new users cuz they don't know what it means and yet Linux users throw it around as if everyone knows what it means. These basic terms are the biggest barrier I think. Most people who just use a computer check their email don't know what a bios is. They don't know how to boot from a flash drive. That's going to be your biggest barrier. Language and the basic stuff you don't think of as remarkable.

Honestly the biggest thing is just READ WHAT IS ON THE SCREEN. So many people just refuse to read when the computer is literally telling them exactly how to resolve a problem

At least a basic primer about finding your way around in Linux in command line, and where various configuration files live.

When shit goes wrong (and it likely will at some point) knowing how to dump to another tty and log in via the console and fix issues via command line is pretty key. This has saved my ass more times than I can count now.

Having trouble finding a CLI focused course, but this is a free course that covers a lot of basics:

https://training.linuxfoundation.org/training/introduction-to-linux/

Understanding the proper way to install apps is the biggest one. Make it clear that .exe files are for Windows only.

I wouldn't try to go further than that, I feel that's the biggest thing a general user really needs to know.

The way Linux treats many things as part of the file system (devices, sockets, etc.) that Windows doesn’t.

cd command.

No joke, when I started, it was the thing I stalled on the most as it's so basic no one explains

su/sudo -Why you will need to use it and how not to use it.

-I still don't think it's wise to rely on the various stores like Discover or Pop!_Shop to do basic updates as they are bloated and slow to an alarming rate while running.

Honestly if you can install windows on a machine and use it then you can install linux on a machine and use it. especially if its an out of the box distro (like my favorite zorin). when downloading something from the web you have to choose linux instead of windows and its usually .debian so its good for it to be a debian based distro. if someone else install the linux for the person then they just need the same skills they needed to run windows. mouse moves the same. login is same. doubleclick is the same. etc. etc.

If it's just Desktop usage, not much difference than using anything else. Make sure to install updates when asked, and that's about it.

Just be clear that downloading anything for Windows will not be compatible.

How to backup their home directory, even if it is a basic method like mounting an external drive and drag and dropping files.

Little quality of life stuff.

• How to install video codecs
• How to get thumbnails working in the file manager.
• Adding cloud storage to the file manager.
• How to make libre office save files with MS office filetypes by default (depending on work / school requirements)
• Maybe samba shares if they have another computer in the house.

For truly casual users (grandma or a student taking notes) there isn't a lot to learn. Here's your browser, here's your office apps, this is like "notepad". This is the software center for updates or any other applications, press the "windows key" to get your menu.

This may be a controversial inclusion, and it’s based on my relatively unsophisticated understanding of Linux. I believe the reason casual computer users hate Linux (generalizing here) is that “Linux” is not one thing.

Commercial operating systems are monoliths. Windows 11 is Windows 11. macOS is macOS. Apart from a few surface-level settings, all instances of them are the same. If you know how to use that operating system, you can go to almost any computer running that OS and start using it, just like you use the one you have at home.

“Linux” is entirely modular. There’s no single thing called “Linux.” You can pick and choose each component to build up your own customized OS from the ground up, and distros take advantage of this. I know just within my household, I have three Linux systems, and casual usage varies wildly across the three. One is a SteamDeck, which is a different kind of thing, but if I just take the two computers as an example, on one, you have an application menu in the top left where the other has an application menu in the bottom left. Also, those menus look completely different. That alone is enough to frustrate a casual user. Now take the fact that they each have different settings panels, different bundled apps, etc. and you have a recipe for making users always feel lost when moving from one system to another.

I don’t think this means you need to teach how to use every available desktop environment, window manager, or sound settings panel, but I do think it would be useful to introduce this concept as part of your curriculum. The sad part is that I think a lot of your audience will tune out at this point because they never had to know that on the commercials OSes, but I think it’s important to be forthcoming about it rather than having your audience blindsided by it.

Rtfm. That problem? it's almost always a permission issue.

There is no recycle bin. Double-check before deleting files.