Protonmail.uservoice.com is supposedly "The Voice of the Proton Community". Well last week I was tracking a post that was rising rapidly to the top-most voted in the "general ideas" category. And this morning when I went to check if it was at the top yet, it's just gone without a trace. No sign that it was ever there.

all 64 comments

sorted by: hot top controversial new old
[–] 67 points 1 day ago (1 child)

Yeah almost every top post on General Ideas was related to getting rid of the CEO, yesterday when I checked, almost all of them were gone 😅

  • source
  • hideshow 1 child comment
  • [–] 63 points 1 day ago (1 child)

    Nov 3 snapshot of the General Ideas page, showing top post calling for Yen's departure: https://web.archive.org/web/20261103153135/https://protonmail.uservoice.com/forums/945460-general-ideas

    Nov 7 snapshot of the post with 2457 votes: https://web.archive.org/web/20261107022144/https://protonmail.uservoice.com/forums/945460-general-ideas/suggestions/51869994-andy-yen-ceo-should-step-down-completely

    Current link to the post bounces to the list with message "That idea has been deleted" https://protonmail.uservoice.com/forums/945460-general-ideas/suggestions/51869994-andy-yen-ceo-should-step-down-completely

    These should all be referenced when writing to the Proton Foundation until a response is issued.

  • source
  • hideshow 1 child comment
  • [–] 54 points 1 day ago (2 children)

    They have also been purging messages on the ProtonMail subreddit which they control. The community-controlled alternatives like ProtonPublic have been unaffected.

    I deleted my Proton account back when this started and it seems like that was the right move. This company is fucked.

  • source
  • hideshow 2 child comments
  • [–] 143 points 1 day ago (7 children)

    The fact Andy Yen has not resigned nor the board removed him, shows Proton can no longer be recommended in good faith, IMO. They have lost their way. Also find it logical that many of Protons top talent are pursuing alternative employment. Being called losers is high motivation for people who take pride in their skills.

    This wasn't the first time Andy showed us who he is. Won't be the last.

  • source
  • hideshow 7 child comments
  • [–] 25 points 1 day ago (5 children)

    I didn't know their top talent is leaving. Do you have an article?

  • source
  • parent
  • hideshow 5 child comments
  • [–] 31 points 1 day ago (4 children)

    It would be very risky to not be looking for a new job after your employer schedules a "re-interview" and threatens your "continuous employment".

  • source
  • parent
  • hideshow 4 child comments
  • [–] 14 points 1 day ago (3 children)

    Yeah. I get that. I would leave too. I just thought there was additional info suggesting high performer bleed

  • source
  • parent
  • hideshow 3 child comments
  • [–] -3 points 1 day ago* (last edited 1 day ago) (1 child)

    There is no evidence of this taking place. The users who replied to you are making assumptions.

    So to answer your question, there is no such info.

    In my experience, most of the Proton hate is unfounded and just users stanning for Mulvad. The Mulvad co-founder turned out to be a fascist. Oddly enough, there is little to no Mulvad hate.

    Proton's CEO is a dick but what CEO isn't? It's a prerequisite to be CEO, no? But there are no signs he's a fascist. He also backed down from his comments and actions. Most leaders simply wouldn't do that. He read the room.

    Also, Proton is also a non-profit, which most don't seem to realize. That means more to me than a CEO being a dickhead about capitalism (the system used world-fucking-wide) and AI stupidity. YMMV.

  • source
  • parent
  • hideshow 1 child comment
  • [–] 18 points 1 day ago

    Bro fell for the HR response. Get off the sinking ship whioe you can. OpenAI was also a non profit.

    Not to totally discredit you here, but we need to ask for better service and leadership. We can settle for better than Mullvad or Proton.

  • source
  • parent
  • [–] 32 points 1 day ago (2 children)

    That's about the worst way for them to respond.

    I'm paid up for like 10 mo. But I disabled my renewals. And have started the move to Mailbox.

    I believe in giving ppl and co's a chance to learn from mistakes. But you pile more mistakes on those mistakes? And censor customer feedback about them? Well ... you have competitors.

  • source
  • hideshow 2 child comments
  • [–] 30 points 1 day ago

    It's not the only one that was taken down. Some of them have just been tagged as "deleted". Others, perhaps those with more traction, have been disappeared completely.

    I contributed my opinion to one of these posts and it has completely vanished without a trace.

    The 'justification' theyre using is, "We run this forum to manage feature requests". The implication being that a stable, secure, trustworthy product is not a feature we can request.

  • source
  • [–] 27 points 1 day ago

    Wow, there were a ton of posts asking for Andy Yen’s resignation and now there’s no trace of any of them. So much for transparency. What else are they sweeping under the rug?

  • source
  • [–] 24 points 1 day ago

    Thanks for keeping tabs on this OP and posting an update.

    I am genuinely surprised, although I shouldn't be.

    I'll be sure to include this in my reasons when I cancel my account next week. Proton has been such a huge disappointment.

  • source
  • [–] 16 points 16 hours ago (7 children)

    Really wish I didn’t have so many proton aliases now. Went to cancel just now and realized how many things I’d need to locate and swap over.

    Switching to monthly billing and starting the process, I suppose. Really disappointing all around, but it’s not like the writing hasn’t been on the wall for a while.

  • source
  • hideshow 7 child comments
  • [–] 2 points 14 hours ago*

    I have about 8 months left on my family plan, and I'm already changing those aliases, which has allowed me to go over some abandoned stuff and some things I didn'tknow that I want to eliminate. Already test-driving (and hammering hard) stalwart for email on a VPS, and just 2 days ago I finally finished deploying Psono in my proxmox (way harder than I remember vaultwarden, but bitwarden is no longer an option for me because it is on a different path to the same exact bullshit).

    My main friction will be moving my wife yet again from one workflow to another (Fuck Proton for putting me through this shit again).

    Still no idea what I will use for geographic VPN, but that's nowhere near as important for me as password manager and email.

    We already have everything on my server with nextcloud for files and immich for videos and pictures, so that's a non-issue for me.

  • source
  • parent
  • [–] 2 points 16 hours ago (3 children)

    You already have another service that does aliasing well? While I have my own domain I feel like their mail and alias management is a pain...

  • source
  • parent
  • hideshow 3 child comments
  • [–] 1 point 16 hours ago (1 child)

    Unfortunately not. Starting the search now. I’ve got my own domain that makes sense to use for the stuff I don’t associate with my real name, but not one I’d use for my professional or non-terminally-online contact info, lol.

  • source
  • parent
  • hideshow 1 child comment
  • [–] 31 points 1 day ago (6 children)

    I finshed moving to Tuta this weekend and cancelled my Proton subscription. I was sure to mention Andy Yens behavior and reactions like this as the reason.

  • source
  • hideshow 6 child comments
  • [–] 6 points 1 day ago (5 children)

    You know Tuta is moving to slop too, right? Just without the brazen insults… that we know of.

  • source
  • parent
  • hideshow 5 child comments
  • [–] 3 points 1 day ago (4 children)

    JFC are there no good options that do not require running my own mail server?

  • source
  • parent
  • hideshow 4 child comments
  • [–] 2 points 1 day ago* (2 children)

    I moved to Mailbox.org in the past few days. You can encrypt your inbox with PGP it appears, though I haven't quite got to it yet. Mailbox.org seems built by technical people, for better or worse.

  • source
  • parent
  • hideshow 2 child comments
  • [–] 2 points 12 hours ago (1 child)

    For worse in a lot of ways unfortunately... No free tier to try and your account gets nuked in 30 days if you stop paying for some reason. If I'm going for mailbox, might as well go for Migadu or Purelymail.

  • source
  • parent
  • hideshow 1 child comment
  • [–] 1 point 6 hours ago

    Hmm I'm pretty sure I could make an account, and log in, with the restriction being I couldn't send email until I'd subscribed. So you should be able to test the features. I wasn't aware of the 30 days and you're nuked rule!

  • source
  • parent
  • [–] 10 points 13 hours ago (1 child)

    I use mailbox.org instead. Works well. Forget proton.

  • source
  • hideshow 1 child comment
  • [–] 8 points 1 day ago

    Doesn't surprise me, given recent Proton news.

  • source
  • [–] 7 points 1 day ago (1 child)

    Alternatives time! I know I'm two weeks from my renewal, def need ALTs for my torrenting vpn and mailbox now. Any reccs from lemmy?

  • source
  • hideshow 1 child comment
  • [–] 7 points 13 hours ago (1 child)

    Man, I miss being employed!

    I wish that I could afford to onboard to a new service and leave these guys behind. Problem is that I have one of the earlier tiers and it's far cheaper than anything else I'd be able to afford right now.

    Stick with them purely out of necessity, I guess

  • source
  • hideshow 1 child comment
  • [–] 7 points 16 hours ago

    I'm a Proton user too and I use all the available tools/services. It was a hard job to switch from Google to Proton, now it looks like I'm fcked again. So I don't know where I can go to receive the same kind of tools + where ethics still mean something.

  • source
  • [–] 6 points 1 day ago

    I realized I got in on the ThunderMail beta and moved my email over. What a relief!

  • source
  • [–] 4 points 23 hours ago

    Do you remember how high it was? Last I checked a few days ago it was a little over 2k I think. I gave the benefit of the doubt about the Trump appointee comments but glad I took this last week to move things off Proton. Not sure about a VPN replacement and gonna pay a few months for any mail I didn't remember to move but otherwise I'm out and happy for it.

  • source
  • [–] 6 points 1 day ago (3 children)

    I had breifly heard that the CEO was pro-Trump when Trump was re-elected, so I had cancelled then and than searched out Canadian hosts that do not look through my mail. I was first with HostHero, because I could move my blog onto there servers they however charge an arm and a leg for unlimited emails with no wildcard option. I got tired of their angry support people when I was having issues so I went looking for a better solution and found easyDNS, who now hosts my domain, a VPS, and an email with a wildcard option.

  • source
  • hideshow 3 child comments
  • [–] 5 points 1 day ago (2 children)
  • [–] 3 points 13 hours ago (2 children)

    So everyone supporting this petition is now cancelling their subscriptions, right?

  • source
  • hideshow 2 child comments
  • [–] 12 points 1 day ago (4 children)

    Proton is Israel and the US' bitch. They aren't trustworthy. Taking blacklists at face value with no appeal options, and banning accounts handed to them by the US.

    Proton enthusiasts almost always downvote me when I point this out. It's not my fault they are fucking stupid.

  • source
  • hideshow 4 child comments
  • [–] 14 points 1 day ago (3 children)

    I think people (including me, until recently) give too much benefit of the doubt to business people, just because they'd rather believe they tell the truth when spousing ideals. Of course they'll be shady when it makes financial sense, and even be dumbasses when it makes no financial sense.

    Our system selects fairly well so that people like this end up being the primary decision makers, and it's a very rare occasion when someone with morals makes it high enough and manages to stay there.

  • source
  • parent
  • hideshow 3 child comments
  • [–] 3 points 1 day ago* (1 child)

    I've been thinking about this lately. We let these capitalists pretending to be Tony Stark using tech for the good of humanity when they all, without exception, proceed to use their efforts solely to harvest money and make themselves rich while engaging with childish excess, temper tantrums, and activities that harm us all. Musk is a prime example.

    They all need to be tightly controlled, in both the marketplace and in any dealings they have with the government or with foreign governments. Starlink (and the space portion of Spacex) for example should be emminent domained and nationalized. We cant have idiot musk weighing in on policy decisions around Ukraine or meeting on the side with Putin and Netenyahu, or addressing congress. He's only in it to make money, not govern. There needs to be a robust firewall between the two. Our government does not exist to give these capitalists hand jobs.

  • source
  • parent
  • hideshow 1 child comment
  • [–] 3 points 1 day ago

    Well said, I'm not blameless in giving some of them more credit that they are due, and I'm accused of being supremely cynical. But if you go back from predictions and assumptions, I give them all too much credit even if it's less than almost everyone else.

    We have all the wrong people in charge. From the shift manager at the restaurant to the ceo's and politicians. With some exceptions.

    The leadership were all reared to believe in nothing. No morals, no loyalty outside of self interest. And they choose those people all the way down.

  • source
  • parent
  • [–] 8 points 1 day ago* (last edited 1 day ago)

    What the fuck did you think was going to happen lol

  • source
  • [–] 2 points 1 day ago

    Welcome to the dictatorship of the Capital

  • source
  • [–] 2 points 1 day ago (1 child)

    So what is a good VPN alternative that also has decent performance? Where I live obfuscation methods are necessary and Proton's implementation of it seems to be the only reliable one where I am at. IVPN works but speeds are miserable unfortunately.

  • source
  • hideshow 1 child comment
  • [–] 1 point 1 hour ago

    hey - can you tell me more about your setup and which servers you tested for speed & what are your expectations. we want to improve on this but conditions/location have a large effect on the outcome. all good if you want to keep all of this to yourself of course.

  • source
  • parent
  • Wow, they suck :( and I just renewed my subscription like a month ago. Are there any viable privacy-focused alternatives? I want encryption, custom domains, and the ability to import my old emails.

  • source
  • [–] 1 point 1 day ago

    sucks that i recently gave them the bitcoin i own as account credits

  • source