McDonald's has been using artificial intelligence to dynamically price menu items in the US and some global markets, according to a report by Reuters. This involves finding the "optimal price" to match what a particular store's patrons would be willing to pay.

This fluctuates according to location, and even stores in the same city can have different cost amounts for the same exact items, according to information reviewed by Reuters. This is basically surge pricing, like with ride-share platforms, but for hockey puck burgers that have been sitting under a hot lamp.

Reuters got a look at the interface that franchisees use to access this technology and it's pretty creepy. Messages show stuff like "your restaurant is showing MEDIUM SENSITIVITY to price" based on "customer willingness to pay in your area." Cost differences at nearby locations can be stark. Researchers found that a Bic Mac at a Fresno, California store cost $5.69, but the same burger cost $6.89 at another branch two miles down the road. That's a 21 percent difference.

top 100 comments

sorted by: hot top controversial new old
[–] [S] 157 points 1 month ago (5 children)

Yet another reason to avoid McDonald's, as if the lousy food wasn't enough.

  • source
  • hideshow 5 child comments
  • [–] 1 point 1 month ago (2 children)

    I’m gonna start logging onto the app, filling in a cart and then not checking out.

    Might stop into the kiosks and do that too when I’m passing one.

    Drive down the costs for the people who need it.

  • source
  • parent
  • hideshow 2 child comments
  • [–] 5 points 1 month ago (1 child)

    Or maybe just uninstall it and incentive others to eat elsewhere.

  • source
  • parent
  • hideshow 1 child comment
  • [–] 1 point 1 month ago*

    I use it for ill. And occasionally it saves me money on long ass road trips where I don’t have time for anything else.

    I also use Waze to report non-existent cops on my street that gets used as a quarter mile drag strip shortcut all today long.

  • source
  • parent
  • [–] 55 points 1 month ago (4 children)

    My house is literally a 3 minute walk from a McDonalds and I don't eat there at any price. Use AI to model that, fuckers.

  • source
  • hideshow 4 child comments
  • [–] 22 points 1 month ago* (last edited 1 month ago) (2 children)

    HEY AI! Model my dick and my balls!

  • source
  • parent
  • hideshow 2 child comments
  • [–] 1 point 1 month ago

    Every time my brain tries to drift to McDonalds, I'm like "I could go get a Digorno which would be 1/3-1/5 the price" and then just sit at my house eating canned soup or something because I am fairly lazy.

  • source
  • parent
  • [–] 109 points 1 month ago (11 children)

    Dynamic pricing nudges the price to the maximum a customer can afford which temporarily maximises profits but creates in the mind of the customer a feeling of being relentlessly over charged and eventually and long-term they won't come back.

  • source
  • hideshow 11 child comments
  • [–] 1 point 1 month ago (6 children)

    I don't like vendors who think they can take advantage of me for a few extra bucks because of what they see (isn't that a form of prejudice?)

    Same with haggles at flea markets or garage sales. If you don't label your prices I'm immediately not interested. I'm a demographic that looks "put together" and thus "wealthy" when in reality I'm basically broke and would file for bankruptcy if it'd clear my debt.

    So when I come across a haggler (usually an old guy or a foreigner from a country that has a culture of haggling) I tend to avoid them because I don't enjoy that process. Thats why America came up with price tags and fixed pricing for stuff. Way less hassle. Only idiots really savor the process of haggling. It sucks.

  • source
  • parent
  • hideshow 6 child comments
  • [–] 3 points 1 month ago (2 children)

    Only idiots really savor the process

    Strong "I don't like a thing, therefore nobody should" vibes there buddy...

  • source
  • parent
  • hideshow 2 child comments
  • [–] -1 points 1 month ago* (last edited 1 month ago) (2 children)

    Nah dude, haggling rules. I get and respect your attitude that you don’t like it, because you’re coming from a place of fairness and transparency. But haggling isn’t about ripping people off—quite the opposite, it’s about finding a deal that both parties are happy with. It’s also more important in some cultures than others, e.g. to some people not haggling is actually rude.

    The secret is that you can still haggle when there are price tags and fixed prices. You can ask for discounts, etc. I’ve successfully haggled my rent down! There are no rules! It’s basically a socially acceptable form of social hacking.

    If haggling is idiotic, then I’m saving too much money to not be idiotic.

  • source
  • parent
  • hideshow 2 child comments
  • [–] 3 points 1 month ago (1 child)

    There are no rules!

    That isn't great when it cuts both ways. I'll stick with fixed pricing and enforceable tenant protection laws. Rules are there for a reason.

  • source
  • parent
  • hideshow 1 child comment
  • [–] 1 point 1 month ago*

    I mean yeah, I basically got sick of landlords arbitrarily raising rents, and so I eventually started negotiating back with them, and it worked way better than I expected.

    I would dramatically prefer a system of transparent rent control, but sadly there are no rules like that where I live.

  • source
  • parent
  • [–] 82 points 1 month ago (15 children)

    The bargain with fast food was that it was shitty for you, but it was quick, cheap, and tasted good. Now it’s even WORSE for you, costs as much as an actual meal, and increasingly tastes like garbage. What exactly are people trading off now?

  • source
  • hideshow 15 child comments
  • [–] 46 points 1 month ago (2 children)

    It isn't quick anymore either.

  • source
  • parent
  • hideshow 2 child comments
  • [–] 18 points 1 month ago (1 child)

    there was ONE McDonald's that I used to still go to on road trips.

    then the US threatened to take over my country, so ofc I stopped going to McDonald's. I tried to make an exception for it last year because I had to pee and I figured it would be the one place actually open at 1am for me to pee and get a coffee, but nope, closed. guess they want people to piss in the drive thru

    McDonald's doesn't even offer washrooms anymore, they have literally nothing to offer me

  • source
  • parent
  • hideshow 1 child comment
  • [–] 5 points 1 month ago (3 children)

    More reasons to not eat McDonalds. It sure seems like they are trying to shift from being a hamburger chain into full real estate company and are trying to sabotage their weaker franchises so they can cash out the properities PE style.

  • source
  • parent
  • hideshow 3 child comments
  • [–] 1 point 1 month ago (2 children)

    Every franchise is, and has been, a real estate company first.

  • source
  • parent
  • hideshow 2 child comments
  • [–] 3 points 1 month ago (1 child)

    No, corporate owns most of the stores property then leases that to franchise owners. If one wanted to liquidate some of the property they owned and downsize operations they'd have to kick out the franchise owners first.

  • source
  • parent
  • hideshow 1 child comment
  • [–] 2 points 1 month ago

    For the price of one decently sized McDonald's meal here in Australia (about $16) I can comfortably feed myself for a week of healthy, filling dinners, and maybe lunches too, using staple foods and in-season veg.

  • source
  • parent
  • [–] 2 points 1 month ago (4 children)

    It wouldn't surprise me if they had some super addictive drug in there

  • source
  • parent
  • hideshow 4 child comments
  • [–] 14 points 1 month ago (3 children)

    Fat, sugar and salt can totally be addictive.

  • source
  • parent
  • hideshow 3 child comments
  • [–] 2 points 1 month ago (2 children)

    For sugar, it seems to be more effective than cocain if you want to make some food addictive...

    https://journals.plos.org/plosone/article?id=10.1371%2Fjournal.pone.0000698

  • source
  • parent
  • hideshow 2 child comments
  • [–] 2 points 1 month ago (1 child)

    After a couple weeks of almost total carb exclusion, you stop craving it. Slightly sweet things taste too sweet. You can try to return to a reasonable carb intake and it lasts right up until you have some social event where you eat a small amout of some nice confection. That's how it works for many people anyway.

  • source
  • parent
  • hideshow 1 child comment
  • [–] 2 points 1 month ago

    I've found cutting sugar bit by bit helps, limit it to weekends, cut it out of hot drinks, then limit hot drinks to 1/day in the morning since they tend to have sugar built in. Best method when starting is to remember that its far easier to exercise self control in the shop than it is once the stuff is already in your home. Now sugar is something I can take or leave rather than crave, also made me realize that there are a lot of savory foods with an objectively better taste when you don't have that sugar craving biassing the decision.

  • source
  • parent
  • [–] 31 points 1 month ago

    Yum Brands, which owns KFC and Taco Bell… [is] developing AI platforms for just about everything, including a dynamic drive-thru menu that changes based on the car approaching the window.

    Bet you didn’t algorithm this portly fuck in a tricked out ‘93 Del Sol wanting 55 enchritos until tonight.

  • source
  • [–] 61 points 1 month ago* (6 children)

    I'm so glad I quit going. And if I quit going, pretty much everyone has

    I had one of those less than stellar childhoods, but I had a fantastic grandparent that would take me to McDonald's sometimes, and that was A HUGE BRIGHT SPOT for me, back when they had aquariums and play places in them? Like, until pretty recently, I was a die-hard fan. I WANTED to like them. What they actually tasted like almost didn't matter, the SIGHT of the yellow arches made me start to think about what being loved by a trusted adult feels like.

    They had to WORK TO LOSE ME as a customer rather than the other way around. And they still managed.

  • source
  • hideshow 6 child comments
  • [–] 9 points 1 month ago* (3 children)

    i think you underestimate how little most people care about politics, current events, AI, etc.

  • source
  • parent
  • hideshow 3 child comments
  • [–] 2 points 1 month ago (2 children)

    Why do you think that? I didn't say anything about current events or politics and this new AI story only confirms a decision I already made and am guessing most other people already made

  • source
  • parent
  • hideshow 2 child comments
  • [–] 2 points 1 month ago (1 child)

    most people have definitely not stopped going to mcdonalds. that's what i'm talking about.

  • source
  • parent
  • hideshow 1 child comment
  • [–] 1 point 1 month ago

    That's a fine counterclaim, and we could dig into that more if you want to, but where did politics and current events come into it? AI maybe if you misunderstood my first comment but IDK about the other two at all

  • source
  • parent
  • [–] 30 points 1 month ago (5 children)

    Stop using their “Rewards app” It’s tracking your purchases, which’ll inform their surveillance and skew the boards.

  • source
  • hideshow 5 child comments
  • [–] 4 points 1 month ago (1 child)

    Correct, but a few additions.

    They already have your credit card on record for repeat purchases (if you pay digitally, they know who you are), thats not the data those apps are after. They are just as bad as tiktoc and reddit when it comes to tracking phone activity and asking for every permission that isnt nailed down. Your phone activity data is worth more to data brokers than a free sandwich every tuesday.

  • source
  • parent
  • hideshow 1 child comment
  • [–] 1 point 1 month ago

    The average persons data is. I wonder what mine is worth. Surely it just says "yeah they are never going to willingly buy your product, target friends who will apply social pressure instead ... Oh, they are just happy sitting there without ordering anything"

  • source
  • parent
  • [–] 29 points 1 month ago (3 children)

    When I'm bored, I get price quotes from Lyft and Uber to the airport. I'll click around and look at the different tiers of service. Then I choose not to actually request a fare, and close the app.

    I fly enough to where both apps probably have me as a regular airport customer, but that I'm price sensitive enough where I just won't use their service sometimes.

    I do the same with Doordash and other food apps, where I just put together potential orders to get a sense of how much something would cost if I ordered it, and then just never order it, letting that cart expire. I'm hoping this poisons their data or adds something to the price sensitivity metrics.

    I also look at airfares, hotel prices, etc., a lot. It's not for the purpose of manipulating their algorithms, as I just like to get a sense for how prices move over time. But if there's a side effect that these variable pricing algorithms take into account people who window shop and walk away, maybe I'm helping push prices down.

    If they're gonna create a panopticon, we should fuck with their data.

  • source
  • hideshow 3 child comments
  • [–] 5 points 1 month ago (2 children)

    Yeah, my first thought was that such a system was likely gameable.

    But then my second thought was that idgaf what any of the McDonald burgers cost. The price they'd need to set to get me to "buy" them wouldn't be economically viable for the company because I have no clue how a "pay customers to take our burgers" scheme could work out favorably for them.

  • source
  • parent
  • hideshow 2 child comments
  • [–] 3 points 1 month ago (1 child)

    At least where I live, what they cost is 'way too much'. You can get a meal from a decent restaurant for the same price, and their burgers have shrunk considerably.

  • source
  • parent
  • hideshow 1 child comment
  • [–] 2 points 1 month ago

    I remember even when I still thought I liked them, I'd never feel satisfied after finishing a meal. For a while I mistook that for meaning I liked the food. Like "oh I just had one but want another already, must be good". But no, I think now that it was just a sign of my body being well aware that it didn't have enough nutritional value to meet its needs.

    I've had other occasions where I'll finish a combo and wish I had more with other fastfood places, but it's not a constant experience like it was with McDonald's.

    Hell, that time they did that 2 big macs for $2 (just the burgers) deal, I bought 4 of them. I was full by the end of the 3rd and gave the 4th away but still wasn't satisfied, I just couldn't physically fit any more in my stomach.

    Anyways, all that to say that any price is "too much" for those empty calories. But yeah, it used to be ok for "something quick and cheap to put in your stomach on a long drive" but even that is no longer the case.

  • source
  • parent
  • [–] 55 points 1 month ago (3 children)

    So if I have no income, dynamic pricing will set the price to free, right?

  • source
  • hideshow 3 child comments
  • [–] 19 points 1 month ago (2 children)

    Glad I haven't eaten their trash microplastic food in like 5 years since I found out it was our pedophile and Chief's favorite restaurant

  • source
  • hideshow 2 child comments
  • [–] 18 points 1 month ago (6 children)

    How do I manipulate it to lowball

  • source
  • hideshow 6 child comments
  • [–] 25 points 1 month ago (8 children)

    Anyone with any sense and other options stopped eating there a long time ago. I feel bad for those who literally live where there's no other viable option, mostly because it will rapidly make the last possible option non-viable.

    I have zero sympathy for those with good alternatives that don't walk away. The company ran its course. Let it burn.

  • source
  • hideshow 8 child comments
  • [–] 10 points 1 month ago (7 children)

    no other viable option

    Are there people who can't prepare the most basic foods themselves? I'd always prefer to prepare or cook something myself over getting fast food. Even a slice of bread with some cheese or meat plus some carrots or such is better than fast food in my eyes (and much cheaper anyways).

  • source
  • parent
  • hideshow 7 child comments
  • [–] 11 points 1 month ago

    You can go to the grocery store and buy frozen French fries and frozen patties and heat them in a toaster oven and it will be cheaper and better than McDonald's.

    Granted for that you need a freezer and a toaster oven and a grocery store, and many people don't have those.

  • source
  • parent
  • [–] 8 points 1 month ago (1 child)

    I know people in their 30s who don't know how to cook beyond microwave meals and actively don't want to learn. Some of them have enough money they basically always go out to eat and drive throughs are convenient

  • source
  • parent
  • hideshow 1 child comment
  • [–] 4 points 1 month ago

    It's actually a problem that people usually doesn't prepare food tried to, and have to spend an hour on everything to make mediocre food, to the point that there's thousands of video teaching how to preo food quickly. Internet Shaquille's video are basically made to combat that.

  • source
  • parent
  • [–] 8 points 1 month ago (1 child)

    Are there people who can't prepare the most basic foods themselves?

    Sadly yes, either because they were never taught or never learned the basic skills, or live in food deserts that basically prevent them from access to groceries they can purchase and cook.

  • source
  • parent
  • hideshow 1 child comment
  • [–] 3 points 1 month ago*

    This guy gets it. There's legitimately people who couldn't get the food, don't have the facilities to prepare it in their shoebox apartment, don't have the skills to prepare it, have next to nothing for food storage capacity, and/or are on too much of a time crunch to actually prep their own food.

    Does that describe everyone? No. Do they exist? Absolutely, and sadly more common than people realize. I'm extremely blessed to have a comfortable suburban house and all the access in the world to the resources I need, but I came up in less favourable circumstances and have old acquaintances who are still there. A grocery store was hard enough to get to it may as well have been on the moon for all the time and transportation I had to get there, my access to tools and appliances to cook were effectively non-existent and the fridge and freezer I had access to couldn't hold a full week of food to begin with. Living on convenience store taquitos and fast food wasn't a choice, it was that or starve, and you ate what was open when you had time.

  • source
  • parent
  • [–] 3 points 1 month ago

    For where I live, the last time I looked into this (in 2024), if you wanted to make a burger with the same amount of meat and toppings as a basic mcdouble, you're looking at spending almost $50 upfront for ingredients (meat, bun, cheese, onion, and ketchup) and even by weight you're barely breaking even.

  • source
  • parent
  • [–] 22 points 1 month ago (3 children)

    Normally my knee jerk reaction would be against this. But if it helps to drive McDonalds to lose customers in the long run, well…🤔

  • source
  • hideshow 3 child comments
  • [–] 6 points 1 month ago (2 children)

    I don't know who is going there any more. I know there are people, I have one a few blocks away and the drive through is always full but you can go to local places and get good food for so much cheaper.

  • source
  • parent
  • hideshow 2 child comments
  • [–] 11 points 1 month ago (7 children)

    Not that I needed another reason to avoid McDonald's. Tastes nice, but the burgers have become tiny, and their food gives me the shits.

  • source
  • hideshow 7 child comments
  • [–] 6 points 1 month ago (4 children)

    Does it taste nice? I quit fast food 3 years ago but of all the things they serve, I don't miss their burgers. Their fries and nuggets maybe, but I never want a McDonald's burger. They just aren't good at all, not by any metric.

  • source
  • parent
  • hideshow 4 child comments
  • [–] 2 points 1 month ago (1 child)

    About once a year I'll convince myself fast food is a good idea. I always feel ill for a day after. Idk if it's the mega sodium or the ultra processed grease, but I just feel queezy.

  • source
  • parent
  • hideshow 1 child comment
  • [–] 11 points 1 month ago

    I'm pretty sure they've always done this, they're just using different tools to determine the prices.

  • source
  • [–] 11 points 1 month ago (1 child)

    There should be quotes around "burgers" in this headline as well IMO.

  • source
  • hideshow 1 child comment
  • [–] 11 points 1 month ago

    I don't buy McDonal's because the price/value equation is off. Whether it is off because they think I'm rich or because they think I'm addicted doesn't really matter. The result is that I just don't buy.
    But if I was a regular customer, I would see unstable prices as a negative because it means, I have to research current prices first before going there. That's inconvenient. I prefer reasonable and stable prices.

    Maybe, McDonald's introduces haggling next so customers can feel like they are buying a used car when they buy a burger...

  • source
  • [–] 11 points 1 month ago (1 child)

    I cannot get over the fact that McDonalds charged me $7.50 for a sausage egg biscuit with cheese the other day.

  • source
  • hideshow 1 child comment
  • [–] 21 points 1 month ago (1 child)

    I mean this is the obvious use case for AI, you know they have those digital price tags in supermarkets it's perfect for this to combine with AI so depending who is looking at this price tag it changes, but in a way so you don't see it changing. I'm not saying it's already implemented but it's the obvious thing to do.

    Online it's already much easier to do because you're logged in to Amazon with your purchase history, etc. and you are the only one looking at the price tag, so no real need for AI there, but in a physical shop it will also be introduced, just like McDonald is 'pioneering' here.

    They should never released Black Mirror, too many dystopian ideas there.

  • source
  • hideshow 1 child comment
  • [–] 2 points 1 month ago

    Online, search in an incognito window using a VPN. Firefox has a builtin VPN toggle these days. Then, only once you found what you're looking for, login and buy it. And bail if they change the price.

    And just don't buy from Amazon.

  • source
  • parent
  • load more comments
    view more: next ›
    1 comment in c/fresno@lemmy.world view that post