Hopefully I’ve worded the question right.

I was once told (I could never verify if it was true) that a crocs company once almost went bankrupt after they made their crocs practically indestructible. Whilst the story was most likely bullshit, it makes me wonder: if a company can make a product that is practically indestructible, is it ethical for them not to make them indestructible, so people will buy more from them?

The way I look at it is, on one hand, I feel like they should make products to the highest quality if they can so that the consumer has to spend less money and that less is wasted, but at the same time if it leads to the company going bankrupt, what of the workers and their families? So I can’t decide, what do you think?

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[–] 36 points 1 month ago (7 children)

Think about all the waste that cheap products create. I can buy a cheap pair of work boots twice a year or a good pair every 2/3 years. I believe it's unethical for preying on the poor while also creating more waste.

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  • [–] 32 points 1 month ago* (4 children)

    The reason that the rich were so rich, Vimes reasoned, was because they managed to spend less money. Take boots, for example. ... A really good pair of leather boots cost fifty dollars. But an affordable pair of boots, which were sort of OK for a season or two and then leaked like hell when the cardboard gave out, cost about ten dollars. ... But the thing was that good boots lasted for years and years. A man who could afford fifty dollars had a pair of boots that'd still be keeping his feet dry in ten years' time, while a poor man who could only afford cheap boots would have spent a hundred dollars on boots in the same time and would still have wet feet.

    This was the Captain Samuel Vimes 'Boots' theory of socio-economic unfairness.

    Terry Pratchett, Men at Arms

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  • [–] 2 points 1 month ago (2 children)

    I just paid about $200 (including taxes and shipping) for a pair of leather work sneakers that should last about a year, if I take good care of them, but sketchers usually break down inside about 3 months of wear. I didn't want to spend it, because gestures at everything, but I had to make the hard decision.

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  • [–] 15 points 1 month ago (4 children)

    Companies are not people. They have no ethics. The only thing that keeps them in check is regulation and market forces.

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  • [–] 7 points 1 month ago (3 children)

    People make the decisions at companies and those people should be held accountable for their lack of ethics.

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  • [–] 1 point 1 month ago (1 child)

    Yes, I feel we are making the same point. A company is neither ethical or not. The people who work there are.

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  • [–] 1 point 1 month ago

    It's semantics, or a pointless distinction. Companies are composed of the people working there. If those people are doing unethical things then the company is doing unethical things and is therefore unethical.

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  • [–] 13 points 1 month ago (1 child)

    Imagine you went to a football game and bought a serving fries. They come in a little clay-lined paper dish. The clay lining in that dish resists small amounts of oil for about 30 minutes, but after that time is up, the oil will penetrate through, soaking the dish and possibly staining your clothes.

    The manufacturer could've used a plastic lining instead. It's more resistant for much longer, and is still food-safe at reasonable temperatures. Is the choice of clay over plastic unethical? Or is it reasonable to pick a cheaper, more recyclable material with the assumption that it won't take most people a full 30 minutes to eat their fries?

    Different things have different purposes and need to meet different standards. "Breakable" vs "durable" isn't an objective measurement of quality.

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  • [–] 2 points 1 month ago

    I remember when the standard cup for those events was waxy paper, and the feeling of condensation coming off of the wax and making your fingers extra grippy.

    Now most paper cups are lined with polyethylene, so they don't leak but also can't be recycled or composted properly.

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  • [–] 30 points 1 month ago (2 children)

    Every company does it. It even has a name.

    https://en.wikipedia.org/wiki/Planned_obsolescence

    No, it isn't ethical.

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  • [–] 6 points 1 month ago

    I think that's a slightly different thing, albeit with a similar outcome depending on intent.

    You can make "indestructible" versions of lots of things, but that doesn't mean they're remotely affordable or even desirable (due to weight or materials used).

    A company deliberately making something bad so it breaks is what you're describing, but a company making something lower quality so it's cheaper isn't necessarily the same.

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  • [–] 9 points 1 month ago

    Is it ethical to do something unethical?

    No

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  • [–] 49 points 1 month ago (32 children)

    There are companies that went broke by making their product indestructible, a notable example being the maker of the wildly popular Instant Pot. They made a product that just didn't break. This is called planned obsolescence failure and has happened to other companies too.

    That being said, making flimsy shit on purpose is shady at best.

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  • [+] 34 points 1 month ago (4 children)
  • [–] -2 points 1 month ago (2 children)

    private equity could have slashed the product due to poor growth (due to ppl not buying repeatedly).

    I agree it's what evil assholes want us to believe, but that doesn't necessarily make it a false claim.

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  • [–] 61 points 1 month ago (10 children)

    This is why capitalism is stupid at its core. It doesn't promote anything good. It only promotes greed and enriching the top. Make the shittiest product you possibly can that people will buy, buy out every other maker of product, repopulate the sector with fake brands to give people illusion of choice.

    Oldest trick in the book. And literally not 1 person I know can see through this trickery.

    In capitalism making a long lasting good product is not viable at all, it makes no sense. Who gives a shit if your great grandkid is still using your oven 60 years later, the shareholders dont benefit then. Out of business. Its an idiotic system kept alive only by propaganda.

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  • [+] -16 points 1 month ago (6 children)

    this is a failure of consumerism, materialism and greed. not capitalism.

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  • [–] 31 points 1 month ago (3 children)

    Those are all byproducts of unregulated capitalism.

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  • [–] 1 point 1 month ago (1 child)
  • [–] 3 points 1 month ago

    Dont get me wrong, humans are just shit, and I think any system is going to eventually fail because assholes get in power. But more places could at least try a mixed capitalism/socialist approach like we have seen works in Norway/Denmark (at least I think thats how they aporoach it)

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  • [–] 40 points 1 month ago (6 children)

    The real reason was private equity

    Private equity made things a lot worse. In 2019, Instant Brands was acquired by Cornell Capital and unceremoniously merged with Corelle Brands, a housewares company that includes Pyrex. An acquisition by a private equity firm brings certain expectations with it—namely: lots and lots of fast growth.

    https://www.bonappetit.com/story/instant-pot-bankrupt

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  • [–] 14 points 1 month ago

    Corelle/Pyrex is its own story of going from the best product to "good enough". Simple point, if you find yourself some old stuff of theirs, hang on to it because you can't find anything comparable anymore. Same can probably be true of other old brands of products. I found an old Whirlpool dryer that I won't ever let go of for the same reason. What will eventually fail on it I can either fix or buy a new, cheap part.

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  • [–] 7 points 1 month ago (1 child)

    Right. Like I also hate capitalism as it exists today, but it is definitely possible to make a living making GOOD products. You just can't make billions doing it. Even if the product was LITERALLY indestructible, people will lose them, plus they're always making new people. It's just a lot slower than if you make a shit product people have to keep replacing

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  • [–] [S] 3 points 1 month ago* (8 children)

    Yeah it’s a right dilemma. Because on one hand, I feel like they should make products to the highest quality if they can so that the consumer has to spend less money, but at the same time if it leads to the company going bankrupt, what of the workers and their families?

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  • [–] -1 points 1 month ago (7 children)

    It won't in socialism. China is doing rather well, overall.

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  • [–] 4 points 1 month ago (6 children)

    Are you implying that china is socialist?

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  • [–] -3 points 1 month ago (5 children)
  • [–] 4 points 1 month ago (3 children)
  • [–] 8 points 1 month ago (1 child)

    no, of course it’s not. but ethics for the worker and consumer do not exist under capitalism. only for the shareholder.

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  • [–] 7 points 1 month ago

    Yes, particularly if you're the company creating the "In case of emergency, break glass" boxes.

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  • [–] 7 points 1 month ago

    Just engineering something to be garbage for no other reason than so that people will buy more is unethical. That said, there are always trade offs and durability has to be weighed against other priorities.

    For example, cars used to have much bigger bumpers which were expected to protect against damage in low speed impacts. Those went away because the requirements changed, the low speed crash test was out, and fuel efficiency requirements were in.

    Or there's incandescent bulbs. They were ubiquitous for over a century, and yet they were constantly burning out and changing them was just a fact of life. Manufacturers could have easily made a more robust filament so the bulb would last longer, but doing so would have dramatically decreased the output of the bulb.

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  • [–] 20 points 1 month ago (7 children)

    Is it ethical for you as a consumer to buy low quality stuff that you know will break?

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  • [–] 3 points 1 month ago* (2 children)

    If the companies were required to produce something of a particular durability the average cost would be lower and more accessible to all stratas of society; your ethical argument comes from a place of significant privilege.

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  • [–] 10 points 1 month ago (2 children)

    Welcome to end stage capitalism, where the only rule is line go up. Line go up when you use fewer materials. That's why everything is shitty now.

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  • [–] 10 points 1 month ago (1 child)

    It's worse than that. They use shitty materials deliberately even when they aren't cheaper to manufacture in order to make the product last less long so you have to re-buy a replacement sooner. It's called "planned obsolescence" and it's egregiously unethical.

    Samsung washing machines, for instance, use the "spider arm" (the bracket connecting the drum to the motor) as a sacrificial anode in order to ensure that the machine will break just out of warranty. Everything else in the machine will be stainless steel and still in pristine condition when the zinc spider arm has corroded to the point of literally cracking into pieces.

    (Yes, this happened to me, and I will never stop warning people away from Samsung because of it.)

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  • [–] 5 points 1 month ago (1 child)

    It really depends on the product Id think. For an extreme example, a packaging company making packaging that does not degrade after a reasonable time contributes to landfill waste in a way that a packaging that eventually breaks down would be less responsible for.

    If a product's useful life is limited by some other fundamental reason to the thing simply breaking (I don't mean planned obsolescence here, but more objects only needs for a certain period of time and which customers are almost certain to throw out afterwards), then making the product last longer than needed just turns the extra material needed to get that robustness into extra waste.

    If we are talking planned obsolescence, that reasoning flips around to making longer lasting stuff cause less waste obviously, though nothing is truly needed for or able to last forever so there is always going to be a point where making the thing tougher is not going to help the end user any further.

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  • [–] 3 points 1 month ago

    I was thinking about getting better quality shorts this year, but I’ve got a two year old. I decided I’ll get old navy shorts for 2 more years, because the risk of getting a stain I can’t remove on them is pretty high still

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  • [–] 4 points 1 month ago (1 child)

    I don't believe so.

    If every product was made with the highest standards of materials and craft, then all of the products would be more expensive. A competitive free market is meant to allow a wider variety of consumers access to products that suit their individual needs, and price is a huge part of those needs.

    I do think it's unethical to charge too much for products that aren't well made and that it's a failing of capitalism that it's not just allowed, but encouraged.

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  • [–] 7 points 1 month ago

    The lie of free market is in the assumption of perfect knowledge. In order for the free market to work as intended (self regulate), the consumer is supposed to have the perfect knowledge of the product, its internal quality, all available alternatives and their respective prices. In reality, absolutely no consumer can possibly have the necessary breadth of knowledge about each and every product they buy and service they use, so the market winners are the ones with the best marketing and/or lowest prices.

    And that is why nothing seems to last anymore.

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  • [–] 4 points 1 month ago* (2 children)

    No. A good example is phones. They are intentionally designed to be breakable and difficult to repair. Even ignoring the repairabilty standpoint: the glass backs for wireless charging (a feature that a minority use), not giving consumers a phone case, the lack of innovation for "water proofing" the phone; just using glue everywhere (more annoying to recycle existing phones).

    That is unethical. The sheer amount of human life wasted needlessly spent repairing and paying to fix these phones, and polluting the environment is unethical. The default should be more repairable, if not more durable, but no.

    Companies are not people. They need people, sure. And it isnt automatically a good thing when they lose. But they are NOT people. 1000s of companies could crumble tommorow with no loss significant loss to anyone. They can find new jobs, create new companies. A company failing because they prioritised the consumer isn't "good", but it isnt "bad" either. However, if a company relies on the pollution of people's time, money, and environment? That is unethical.

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  • [–] 9 points 1 month ago (13 children)

    If everyone built them at the highest quality, then every product would be at the highest price point.

    Each reduction in quality makes that product available to more people who couldn't afford it otherwise.

    Eventually, the only way to put the product in everybody's hands is to make it so cheap that it only works once, if you're lucky.

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  • [–] 12 points 1 month ago (3 children)

    lower quality products are not always cheaper to produce.

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  • [–] [S] 4 points 1 month ago (2 children)

    Can you provide an example please?

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  • [–] 10 points 1 month ago*

    Samsung washing machines. Even if it's top-of-the-line they'll still sabotage it by using the spider arm as the sacrificial anode so that it breaks just out of warranty. Doesn't matter if you paid $2000 for it; it's still shit.

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  • [–] [S] 5 points 1 month ago (3 children)

    If everyone built them at the highest quality, then every product would be at the highest price point

    I’ll be honest, I didn’t even think of that point. Thanks for sharing, interesting perspective.

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  • [–] 4 points 1 month ago (1 child)

    Not too long ago, TVs were so expensive that most people rented them.

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  • [–] 4 points 1 month ago

    This might depend on where you live? I don't remember seeing any sort of rental TV services in any area I've lived in or any advertisements for such. I'll be honest, I wasn't looking for one, but I also haven't heard of this as a common thing.

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  • [–] 4 points 1 month ago (4 children)

    The highest price points for many items are luxury brands that sell for hundreds to thousands of times the actual cost of manufacture.

    Eventually, the only way to put the product in everybody's hands is to make it so cheap that it only works once, if you're lucky.

    And yet everybody (or close enough) in the world today has a smartphone that generally will last at least a year or two. (Set aside countries that are screwed up because of their govt, that's another issue entirely). There are lots of things that could be supplied to every person on earth if capitalism wasn't fucked.

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  • [–] 6 points 1 month ago (1 child)

    You should read about planned obsolescence.

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  • [–] 3 points 1 month ago
    [–] 3 points 1 month ago (1 child)

    You can pay more to get better made things. Like most refrigerators are trash now, you can buy a commercial grade one and it will last like the one you had in the 70-80s but it costs $5,000+ easily and has nothing special about it.

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  • [–] 3 points 1 month ago

    It's not ethical, it's capitalism and democracy in the name of the lord Money.

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  • [–] 5 points 1 month ago

    I think it's okay to have different levels of quality at different price points so people can have options that fit their budget. A personal anecdote is measuring spoons. When I was young and just starting out, I just bought the cheapest set that would get the job done for a while. They were simply rounded plastic and the markings quickly started to wear off. Years later, when I was a bit more settled down, I decided to splurge on some nice stainless steel spoons in a rectangular shape that lets them fit inside spice jars better.

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  • [–] 4 points 1 month ago (2 children)

    It is unethical. If a company made a product so good it went bankrupt, there should be guardrails to ensure the workers and their families be rightfully compensated for their contribution to the better of society.

    We're drowning in waste because of this mentality of selling things no matter what.

    There should be incentives to make great things, there shouldn't be incentives to be a great stealer.

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  • [–] [S] 2 points 1 month ago (1 child)

    How would that work exactly? Where would the money for the workers and their families be coming from?

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  • [–] 0 points 1 month ago

    Idk, taxes maybe? They (gvnmt) always find money when they want/need. Securing someone for 6-7 years (enough time to land on your feet) doesn't seem like too much money on a country level when you consider other areas of spending (defense/consulting/...)

    If the company was that good, it must've brought some numbers

    (I believe, idk I'm no expert at all)

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  • [–] 2 points 1 month ago

    I’m sure someone has the Vimes Principle of Economic Unfairness on hand.

    I’m also sure that there’s a slope for every product showing the durability and the price required to achieve it. Then there’s the reputation cost of making a cheap version and expensive version of something. If you make something flimsy for $5, it’s unlikely that someone would buy the indestructible version for $100, even if the cheap version was intended to function as an example of what the expensive product can do. Given an ethical vacuum, I think there’s great incentive to do the mediumest you can, even if you have a monopoly.

    The ethics are going to be different for every product and every person. If you care about whales, indestructible fishing nets will seem evil. If you make something biodegradable, it will necessarily be flimsy, and that limits its long term usefulness. When the owner of an indestructible item dies, what’s to be done with it, and by whom? I think society would need to be radically different to even begin to answer this question.

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