How much support new parents get seems to vary by city (and maybe province?).

I've also had two children born in Canada in the past few years, but in different cities (and provinces). Neither gave us a baby box, but the first provided a free and unprompted hearing test right in the recovery room, while the other required us to make a seperate appointment in the weeks following the birth for that same service.

My kids are slightly older. We didn't get a baby box, or a mattress.

I think we kept the stuff our kids were swaddled in when they left, and got an extra blanket or two. There may have been a day's worth of diapers. I believe we got pamphlets on swaddling, feeding, and important dates (check ups, immunizations, etc).

I wasn't expecting anything, so the blankets and diapers were nice, but it didn't feel comprehensive.

The nurse who was supposed to visit us at home after a few weeks didn't make an appointment or show up. That still makes me grumpy.

This was in Ottawa.