Space watchers enthralled by the live stream from NASA’s Artemis II Orion spacecraft have noticed that even astronauts can have trouble with Microsoft software. BlueSkyer Niki Grayson clipped an amusing segment of the live stream, where a puzzled astronaut asks for support from Mission Control because they “have two Microsoft Outlooks, and neither one of those are working.”

Grayson was agog at NASA inflicting Outlook on astronauts. “I'm so sorry we've sent these souls to the moon and they're using Outlook?” they quipped.

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[–] 6 points 7 months ago

For the love of god, copilot going to try and take over this mission

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  • [–] 4 points 7 months ago

    I'm just flabbergasted that people at nasa put their signatures on paperwork where MS is involved in any of their systems. I thought intelligent people worked there.

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  • 33 comments in c/technology@lemmy.ml view that post
    [–] 34 points 7 months ago (1 child)

    I asked my Magic 8-ball what the problem is and it says "Outlook not so good"

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  • [–] 28 points 7 months ago (2 children)

    Why the fuck are public things that are tied to a budget always have to waste money on Microsoft software while they can just use Libre alternatives 

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  • [–] 49 points 7 months ago (6 children)

    Phenomenal. They chose the buggiest operating system for a spacecraft. Amazing.

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  • [+] -36 points 7 months ago (5 children)
  • [–] 9 points 7 months ago (2 children)

    What makes you say Linux is buggy?

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  • [–] 2 points 7 months ago

    Linux is as buggy as you want it to be. If you're using Gentoo or Arch in production (and aren't Valve) and are recompiling kernels cause you read a tomshardware article about a scheduler... Then yeah 😀

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  • [–] 18 points 7 months ago

    Two outlooks, neither work?

    Glad everything is normal aboard Orion!

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  • [–] 32 points 7 months ago (1 child)

    To some readers, even choosing Outlook as a part of a spacecraft’s communications portfolio would seem to be an anomaly. However, it is a standard part of the "Commercial Off-The-Shelf" (COTS) software astronauts use for their day-to-day operations.

    To be clear, the spacecraft and primary flight systems will run on specialized radiation-hardened hardware and rigorously maintained software. COTS just complements this with a friendly layer, like Windows and Outlook, so astronauts can check schedules, indulge in personal communications, and so on, in a familiar way.

    Kinda wild that we have such an abundance of processing power and memory that even space missions can load up with bloated software for the sake of "friendly" user interfaces.

    As someone who has used Outlook a lot in an enterprise environment, I would not have believed that literal NASA astronauts use it for even the smallest task. Not because it can't accomplish the task, but because of how slow, buggy, and unreliable it tends to be, even when properly managed by a capable IT team. They have been in space less than a day and they're already wasting time and energy troubleshooting

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  • [–] 15 points 7 months ago

    In space no one can hear you scream

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  • [–] 11 points 7 months ago (1 child)

    They use WINDOWS on this thing ? Do yourself a favour and install either Linux or one of the BSDs...

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    [–] 9 points 7 months ago

    two instances of Outlook

    pst/ost corruption incoming.

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  • [–] 8 points 7 months ago

    Wait until they start mapping the moon's far side using MS Paint. Tech support must stay on the line!

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  • [–] 6 points 7 months ago
    [–] 6 points 7 months ago

    Outlook: redundant dysfunctionality

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  • [–] 16 points 7 months ago (2 children)

    Well, that inspires confidence.

    The Apollo 11 Guidance Computer had 4KB RAM and 72KB ROM, but the code was provably correct. How the mighty have fallen.

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  • [–] 5 points 7 months ago

    Ooh, did Mission Control tell them to turn the capsule off and then on again?

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  • [–] 4 points 7 months ago (3 children)

    We use outlook st work.

    It used to hsve switch "try new.." Now it switched to "use old.."

    I opted old.

    Mailto links open new outlook.

    Shit's shit.

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  • [–] 2 points 7 months ago

    They must be using my work laptop, sometimes it runs outlook or teams in multiples.

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  • [–] 2 points 7 months ago

    Goddamn windows 98. Get Bill gates over here!

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  • [–] 2 points 7 months ago

    They're obviously holding it wrong.

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  • 25 comments in c/technology@lemmy.world view that post
    [–] 47 points 7 months ago (6 children)

    One of them is Outlook from MS Office, the other is New Outlook (what used to be Outlook Express). The latter is a royal pain to fully disable, and once you've launched it, it takes over everything.

    So what's happening is they're supposed to be using MS Office Outlook, but New Outlook is in the way. Hence the "neither one works" bit. I know how to solve this, have them give me a call.

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  • [–] 7 points 7 months ago (1 child)

    They now call it Outlook Classic and it will disappear, only shitty New Outlook will stay. And yes, it's a royal pain.

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  • [–] 11 points 7 months ago

    I don't understand why isn't it talked about more that the new outlook uploads your email account login passwords to microsoft, and accesses your emails through microsoft servers. a gaping violation of privacy and security

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  • [–] 3 points 7 months ago

    Its funny I've run into this same issue at work in addition to Microsoft asking for my SSO but then giving me some Outlook code as a two-factor verification that I've never once had work properly (the code never shows up in outlook on my work phone or PC and I always have to go to the "use other options" and do the SMS code.

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  • [–] 46 points 7 months ago (1 child)

    nasa is about to remote into the computer

    I've dealt with slow RDP sessions while fixing servers in the past, but the lag on this connection must really suck.

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  • [–] 16 points 7 months ago

    At least while they're in orbit you'd be looking at a few hundred ms of latency (due to satellite to ground station bounces). If they need to RDP while at the moon, it's going to be a couple of seconds latency

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  • [–] 77 points 7 months ago (2 children)

    Windows in a shuttle computer is the most disappointingly dumbass thing NASA has done yet. I say yet because if they'll do something that dumb it clearly needs to have a glass ceiling.

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  • [–] 8 points 7 months ago

    Begging for a blue screen of literal death.

    It's probably not as bad as failing to check you're operating within the range of component's proven environmental test limits.

    That said, I'd love to see the system test scenarios they use to determine how it performs during an unexpected attack from their own OS provider.

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  • [–] 21 points 7 months ago (2 children)

    "Houston, we have a Windows problem"

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  • [–] 21 points 7 months ago

    Well it was nice knowing the crew... If they're running windows they're doomed.

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  • [–] 4 points 7 months ago
    [–] 5 points 7 months ago (7 children)

    Can I ask why people still use dedicated email software? I'm sure there's a reason. Maybe just familiarity, but I've never once opened my email inbox from anything other than a browser. It seems like a royal PITA.

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  • [–] 6 points 7 months ago (2 children)

    I can see the use case for gmail at least. I tried to access web interface from India and it loaded like for 2 solid minutes before showing up completely unresponsive. I could have had it 10 times faster with a dedicated IMAP client.

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  • [–] 6 points 7 months ago

    Familiarity, better integration in the desktop, generally many more options (including extensions) than web versions, UI better adapted to a desktop computer, better at managing multiple accounts, are my reasons. I like Betterbird personally.

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  • [–] 5 points 7 months ago

    People have their preferences for UI and UX. I use Aerc because I like modal editing (ie being able to write my emails in vim) and keyboard nav. Using a desktop email client rather than webmail client from a provider gives me that freedom.

    Besides, I don't actually have a webmail client I can use lol. I host my own email and host the IMAP server but I don't host a web interface.

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  • [–] 5 points 7 months ago

    I much prefer a client for usability reasons. My email provider has a poor web ui. I guess I'd need to change my email address to get round it. I tried the google web enail which was also bad. But google never care about UX. It also needed to refresh a web page on each click, where the client app is instant.

    I can work offline.

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  • [–] 4 points 7 months ago*

    Ultimately Email is old technology, all the web frontends just get in the way more or less.

    I use an email host that has roadmapped switching their frontend to one I don't really like, so figured I'd get ahead of the curve and switch to a client that was open source and compatible with the typical standards — so I could learn it and never have to deal with another client again.

    Ended up using Thunderbird, even for my old inboxes at the typical web companies

    One client, all my emails in one spot, don't have to deal with stupid UX changes being forced on users.

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  • 3 comments in c/news@lemmy.linuxuserspace.show view that post
    [–] 7 points 7 months ago

    Remoting into a computer on a space mission. Truly "the future is now, old man"

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  • [–] 3 points 7 months ago*

    The average lunar distance is approximately 385,000 km (239,000 mi), or 1.3 light-seconds.

    https://en.wikipedia.org/wiki/Lunar_distance

    *Moves mouse*
    One Mississippi, two Mississippi, three Mississi
    *Mouse cursor moves*

    🥴

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  • [–] 2 points 7 months ago

    Emblematic of the decline of the former US.

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