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[–] 84 points 2 months ago (3 children)

Call the bank

cancel the transaction

delete your account

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  • [–] 36 points 2 months ago

    It's funny in the first place to argue from what "they allow". The customer doesn't have to care about your internal policies, fucko. Fulfill your end of the bargain.

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  • [–] 53 points 2 months ago* (2 children)

    Food all over the road is certainly a custom delivery experience...

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  • [–] 23 points 2 months ago (1 child)

    In the middle of Covid, this happened

    Which when I went to the door, I found this on the mat exactly as it looks here, except I moved it to the sink because it was making a mess.

    I never found out which of my neighbours missed their order, because it wasn’t any service I’d ever use, even if ordering a completely non-essential item like this was a waste of resources.

    But fuck that guy who ‘delivered’ it by obviously dropping it before in his car and then throwing it on my doorstep!!

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    [–] 148 points 2 months ago (72 children)

    This is one of the most depressing aspects of life. All of these services we pay no longer care at all about us - we have no options. They give us AI support only, poorly functioning apps where you can't even find how to complain or make a ticket.

    I don't know how it gets fixed. Soon we will all work for them.

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  • [–] 247 points 2 months ago (52 children)

    I don't know how it gets fixed.

    Stop using them.

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  • [–] 113 points 2 months ago (43 children)

    I never understood how they are so popular. You are paying double the amount and it's poor service and food tastes worse

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  • [–] 13 points 2 months ago (3 children)

    Because I’m already high and forgot I don’t have any food in the house.

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  • [–] 12 points 2 months ago* (2 children)

    Go hungry? Phone a friend? Ask the neighbor?

    Not give a tech bro $50 to deliver a depression by exploiting your community.

    What do you think we've done for checks notes the last 100,000 years that we have been getting high?

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  • [–] 11 points 2 months ago

    Well for most of that history people lived in walkable settlements and cities. Pompeii had fast food stalls. And more recently (relatively) food ordering direct through a restaurant was the norm. Pizza delivery dates back to the 19th century, which is checks notes more than 100 years ago. So yeah, access to food has changed a lot and it is nor unreasonable to expect your delivery driver not to toss your food into the street.

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  • [–] 6 points 2 months ago* (4 children)

    The fact that you have a stranger go and pick up your food is what makes it unthinkable to me. (Although if disabled or injured then I understand)

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  • [–] 7 points 2 months ago (2 children)

    I'm not one to defend DD here, I stopped using them years ago. But strangers are preparing your food too. The driver is just one additional set of hands in the supply chain that brought food to your home.

    DD still sucks, for the record.

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  • [–] 2 points 2 months ago (1 child)

    This is true but those people are at least on camera and surrounded by other people holding them accountable.

    Don't get me wrong I've seen some wild wild shit before at restaurants so of course they can still do messed up stuff to the food but having some guy pick it up and ride off with no accountability is super sketchy to me

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  • [–] 2 points 2 months ago

    That's what makes DD special, though. They absolutely could hold drivers accountable and all that. Other delivery services in the past used to be much more reliable and provided better experiences. Uber Eats is, to a minor extent, a moderately better platform to work with. I still don't trust them with my business though.

    So it's not delivery services per se.

    DD though, is absolutely trash by their own accord.

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  • [–] 37 points 2 months ago (21 children)

    Because if your car has broken down, or you're exhausted from a long day of work and your family is hungry, or you're too drunk to safely drive but still want food, or if you straight up don't have a car and don't want to cook that night, or you are on vacation at a hotel or airbnb and don't have other access to food, or you have a baby that you can't just leave alone for a few minutes to go pick the food up, or you are in the middle of a study session and it would be more convenient to have the food come to you rather than going to get it.

    Looks like there's lots of reasons people might take advantage of the service that can deliver food to them, and it's not unreasonable for them to expect that service to not completely fuck it up.

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  • [+] 17 points 2 months ago (2 children)
  • [–] 5 points 2 months ago* (1 child)

    Yeah seriously

    I started doing Doordash recently to try and get on top of my finances and I'd feel awful about the stuff here

    And to be honest

    They're fucking everyone over, the Dashers make basically minimum wage if that, Doordash marks up all the items on the menus, and adds a bunch of bullshit fees.

    The only money reliably making it from the customers to the dashers are the tips, and only because they're required to by law.

    But for my case, it's something flexible and relatively low-effort that I can do when I'm not working my day job

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  • [–] 3 points 2 months ago (1 child)

    This is why living in a city is awesome. Just walk 6 blocks and get a bite to eat.

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  • [–] 6 points 2 months ago

    Did you read a fucking word they said? About being exhausted, or having to look after kids, or having housework to do... You're still gonna find time for 45+ minutes to walk 6 blocks, wait in line, pay, and walk back and still have all the shit you need to do and still eat before it gets cold?

    Christ sake... "Just walk 6 blocks". Tell a single mom that.

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  • [+] -8 points 2 months ago (11 children)
  • [–] 12 points 2 months ago (9 children)

    Yea dude. Not wanting to drive after drinking is just laziness.

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  • [–] 4 points 2 months ago (1 child)

    Getting drunk without food prepared ahead of time is laziness. People safely fed themselves for centuries before delivery apps existed, they can do it now too.

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  • [–] 1 point 2 months ago*

    Yes, and for centuries, leaving your house while drunk to go get food was a viable option because walking or riding a horse while drunk is a lot safer than driving a car.

    Then we got cars, and the roads became dangerous. And yes, there was a brief period where there were no delivery services from restaurants. But very quickly, restaurants realized they could get more sales if they offered to deliver food to people for reasons like the many I listed above.

    So to be clear, are you pining for that brief period of time a handful of decades long, between the time of cars being widely adopted and restaurants offering delivery and using that as an example for something you believe everyone should return to?

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  • [–] 6 points 2 months ago (2 children)

    Yeah bro. Before all these slop delivery apps how did anyone ever survive. Do better. For fucks sake. Such a lazy excuse.

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  • [–] 8 points 2 months ago*

    They ordered pizza or Chinese or some local store that had their own delivery drivers. That doesn't exist anymore. Stores outsource their deliveries to companies like door dash.

    Oh sorry, was this supposed to be some dumbass "gotcha" that completely ignores reality?

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  • [–] 0 points 2 months ago (2 children)

    Completely impossible to get food ahead of time. Just no way to have a pizza in your freezer in case you get hungry after a night out drinking. I just spontaneously get drunk sometimes so it comes out of nowhere and I'm not able to plan ahead. I need DoorDash or I would literally starve.

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  • [–] 3 points 2 months ago

    The freezer pizza is nowhere near as good as a fresh pizza from a decent pizzeria though?

    You'd have to cook your own pizza for it to even be comparable.

    Like yes I always have something I can heat up at 3 AM if I'm working an all nighter to catch up on shit, but you know what tastes best when drunk? Hot fast food I didn't have to prepare at all.

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  • [–] 6 points 2 months ago

    I mean literally. We all had to get food before these apps came in. I don’t understand the why we can’t now besides being pure fucking lazy and not willing to do anything to change the status quo instead just bitching about it online acting like there is nothing left to do. It’s so fucking maddening.

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  • [–] 5 points 2 months ago

    I was getting g a burger the other day (something I’m loathe to do but it was circumstances…) and as I’m waiting several dasher came in and grabbed orders waiting. I’m a people watcher so I sit where I can watch people come and go while I wait for my order and can still hear my name. Now, it was storming outside, I mean it was nuts. One of those dashers came in grabbed the bag of food and used it as a rain block to get back to their car. Just held it over their head like it was making any difference at all. Whoever got those soggy fries I hope they don’t go through the hassle again.

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  • [–] 4 points 2 months ago

    I share your perspective and reading these comments made me realize we have different paths of lease resistance.

    For some who have gotten used to them, it’s easier to put up with the enshitification than not using them, for others, the path of least resistance is to not use them in the first place.

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  • [–] 1 point 2 months ago (2 children)

    If you're having a house party and everyone is drinking and you don't want to cook, it's handy, but 90% of the time, the premium is not worth it.

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  • [–] 2 points 2 months ago (1 child)

    Pizza delivery is generally cheaper and more reliable, assuming the pizza place has its own drivers. Cheaper because the delivery service is intended to extend the restaurant's sales, rather than needing to extract enough value to pay both a driver and the middleman app. More reliable because the driver isn't just some anonymous person that decided to download an app but a driver that has an ongoing relationship with the pizza place.

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  • [–] -1 points 2 months ago* (6 children)

    You are paying double the amount

    You answered your own question

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  • [–] 20 points 2 months ago (3 children)

    How would paying more cause it to be popular?

    I can get you Lemmy+ if you want! It has the exact same experience, but you get to pay me 10€ a month for the privilege.

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  • [–] 23 points 2 months ago (6 children)

    This is the correct answer. Those companies that don’t fix their shit will perish.

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  • [–] 0 points 2 months ago (5 children)

    After they empty your pockets. All part of the grift.

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  • [–] 9 points 2 months ago* (4 children)

    After they empty whose pockets?

    Door dash is a shit service, all it takes is one person to put them on blast with the truth.

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  • [–] 6 points 2 months ago (2 children)

    If that were true they would've shut down long ago. Do you really think no one has tried to "put them on blast"?

    https://xkcd.com/325

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  • [–] 3 points 2 months ago (1 child)

    He's trying to imply dash wins either way that they keep the money

    I have never ordered a god damn thing from Uber or Dash after heading how shit it was from others.

    But hey, you know what they say about a fool and his money

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  • [–] 27 points 2 months ago

    It gets fixed by no longer using them. Money is all a corporation understands.

    If they make more $ cutting support costs and pissing off some customers than to have support staff and higher costs and more customers, then they will do it.

    Infinite growth, my friend. All that matters to most if them.

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  • [–] 14 points 2 months ago* (14 children)

    we have no options.

    There is no alternative to whatever this Dash is?

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  • [–] 10 points 2 months ago*

    There is, don't order food to be delivered to your house. Going from every pizza shop, and local fast food joint, having people who would drive the food to anywhere within a few miles, with just the idea you would likely tip them if you got your food on time, to having to pay anywhere from 1/4-2x the cost of your order to have it delivered, by a third party, that is a huge faceless corporation, with poor service, is really disheartening.

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  • [–] 1 point 2 months ago (12 children)

    My local city council gave Doordash a 5 year exclusivity contract in good delivery in our market, which led slowly to all of the local pizza places and Asian food places getting rid of their delivery drivers, so even if I want a local pizza delivered from a local pizza place, I still have to use Doordash.

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  • [–] 4 points 2 months ago (11 children)

    This would mean that pizza is worth more to you than your principles about the matter.

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  • [–] 4 points 2 months ago* (1 child)

    And that in-person pickup, by the user or their friend or someone else they paid, is for some reason or another completely out of the question.

    I literally don't ever order delivery so these sort of can't-do-nothing takes around Doordash are completely foreign to me, but that is just me.

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  • [–] 1 point 2 months ago

    Actually, given that most pizza joints will happily sell you a pizza for take-out, it just means their laziness of not wanting to go get their own pizza means more than their principles on the matter.

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  • [–] 0 points 2 months ago* (last edited 2 months ago) (7 children)

    All of you in my replies really seem to not understand how many housebound disabled alone people there are out there

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  • [–] 3 points 2 months ago (6 children)

    So there are only services for take-out, but non for groceries?

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  • [–] -1 points 2 months ago (5 children)

    The same services usually do both, so why are we judging the people getting a pizza but not the one getting some groceries?

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  • [–] 2 points 2 months ago* (last edited 2 months ago) (4 children)

    why are we judging the people getting a pizza but not the one getting some groceries?

    Is that a serious question? I don't know whether to laugh or cry...

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  • [–] 0 points 2 months ago (3 children)

    So if a disabled person gets pizza they're a lazy entitled piece of shit?

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  • [–] 0 points 2 months ago* (last edited 2 months ago) (2 children)

    Yes that is exactly what I'm saying. And you're not even twisting my words or anything. Good job, goodbye.

    TIL that america is SO shit, that take-out junk is the only thing disabled people can get to eat...

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  • [–] 0 points 2 months ago

    Okay, so we've established that anyone wanting to get something to eat that they haven't cooked from scratch at home is a lazy piece of shit.

    Why not ban the restaurant industry altogether then?

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  • [–] 10 points 2 months ago

    We got by before these shitty companies existed. I'm sure we can survive not using them.

    I do use them on occasion but prefer to order something local and pick it up myself. No markup and some places even give a discount on pick up orders.

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  • [–] 10 points 2 months ago

    At least where I live, there are alternative delivery platforms, and there are also plenty of restaurants doing their own delivery. The competition means that customers generally get decent service in my experience, although support usually goes through the restaurants. I feel like the ones getting fucked over by these delivery platforms are the delivery drivers and restaurants, not the customers.

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  • [–] 15 points 2 months ago

    Always great seeing LLMs being overly judicious

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  • [–] 13 points 2 months ago

    It’s like fucking Amazon. Oh your package was stolen because they didn’t deliver it to the mail room like you specified and left it on your porch? Well have you tried waiting 24 hours to see if it shows up? Am I supposed to hope the thief gonna open it and realize it’s worthless to them and drop it back off? Fucking ship me a replacement already.

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  • [–] 10 points 2 months ago (4 children)

    The number of comments in this thread thinking this is a real convo that was had is troubling.

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  • [–] 1 point 2 months ago

    You don't remember, at some point we decided to go from "nothing in the internet is real" as the starting point to "everything on the Internet is real" as the starting point.

    Now if you see something and it feels right that means it must be because you started off from it being real. /S <- I shouldn't need this

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  • [–] 10 points 2 months ago

    Ah, the Paperboy delivery experience.

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  • [–] 45 points 2 months ago (6 children)

    The vast majority of their customers are using it for convenience, not out of need.

    Paying $45 to have $20 worth of shitty McDonald's "food" delivered seems stupid to me, but some people have money to burn, I guess.

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  • [–] 7 points 2 months ago (3 children)

    It's so weird. I had my work card skimmed somehow and they only used it to buy $80 worth of McDonalds in two orders and all I could think was what a waste of an opportunity. You could have got anything and you instead bought shitty food that was no doubt delivered cold.

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  • [–] 6 points 2 months ago (3 children)

    I find it incredible that every time I see a bad food delivery story, its always from doordash.

    Never ubereats, or grubhub, or any of the others.

    Does Doordash do nothing but hire the people the other companies fire/blackball?

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  • [–] 5 points 2 months ago (2 children)

    It's very regional. Where I live, Doordash and Grubhub rarely lets me down.

    Ubereats has repeatedly sent their drivers to completely the wrong neighborhood. The first time we used them the food was delivered across the street and three houses down. We didn't even know where it went until hours later when a neighbor showed up with it.

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  • [–] 1 point 2 months ago* (last edited 2 months ago)

    I've only used door dash like 3 times, and it was uneventful.

    I used ubereats a lot, especially early covid, before the price gouging and explotation set in, and I only had like..two issues.

    One was the driver, whom i was watching on the map, took a right turn when they should have gone straight, and disappeared off the map. Straight up stole my food, and the restaurant had to remake it and reorder it.. and i think the driver that delivered that order had some knowledge of the first, thieving driver, cause the second he got out of the car he was nothing but excuses for the other driver.

    the other one was we got just a shit awful meal from a restaurant, completely inedible. Some parts overcooked to charcoal, other parts still fuckin raw.. Uber eats denied any refund or anything despite pictures showing the very obvious issues, because apparently I had ordered from the same place like 18 months previously and got a refund because a side order wasnt delievered.. Which uber used to low key accuse me without outright accusing me of trying to scam them and the restaurant and denying my refund.

    Which not gonna lie, really pissed me off and pretty much lead to me not using ubereats outside of exceptionally rare circumstances after that issue

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  • [–] 6 points 2 months ago

    Guess they also encourage their customers to Kennedy Jr their food off the road, too.

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