Nope. It's always safe to ignore any articles about "kids these days"
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As an elder millennial, I've neither witnessed nor even heard of this "phenomenon."
It's quite possible you've done it tho.im 41 and never thought about it until I heard about it. My CPU usually resets and just plays jenny talking to Forrest Gump on the bus. "Are you stupid or somethin?" And then I come back to reality and can function again, and respond in a manner that isn't offensive. If my brain didn't reset, it would respond with low RAM and i would invariably say something incredibly offensive.
no. it's just another thing to make people upset at each other. ignore what they say.
I remember when I was 16, some middle aged guy at work accused me of having no personality. In reality, I kept all conversations short as possible with him (like almost everyone in the store) because they were casually racist and misogynistic.
lol sounds like an asshole to work with. I would have handled it the same way.
This guy was insane, we had an employee who came over from China for uni. A few of us are in the lunchroom eating one day then this guy walks in, takes an exaggerated breath in and says "SMELLS LIKE A CHINAMAN IN HERE!" this happened in like 2015. And he has the audacity to think other people are the ones with nothing going through their head.
New girl at work exists.
Asshole: "she'd be hot if she was white and blonde"
Dude, she is hot. And way, way out of your league.
Calling people out should be the norm
Dudes like 55, short, fat, bald and missing teeth and he's judging a young woman like that? Gtfoh.
My guy was early 70s by the time I left and also fat. He was retired but worked part time, pretty sure it was to creep on young girls. Even the 14-16 year old dishwasher girls would say that he always mentioned their appearance, sometimes while he sat there watching them do dishes as he rubs his gut.
Everytime I was talking to a young lady customer he would walk between us and introduce himself. One day my girlfriend was in with her sister and we were talking, he butts in as usual and the 3 of us gave him the "gen z stare" until he walked away. Just thinking about him makes my blood boil.
My last boss was this way! Horrible way to go about living. I gave as little personal 1-to-1 time as possible. The more time he got from me the more he would slowly hint as his whacko conservative ways.
I've had 1 experience with 1 younger employee that encapsulates what is considered to be the "Gen z stare". She was prolly just bored at working in a beef jerky shop. Not gonna get my ruffles in a feather (I like em crunchy).
Every generation is like this at that age. The hallmark of my generation, GenX, was apathy. Not that I care. Whatever. Never mind.
As an elder millenial I might have some insight. You know how when we were kids people used to get all up in their feelings when you weren't smiling. That's this. "Gen Z stare", is just "Resting Bitch Face" or "You look prettier when you smile darlin'" repackaged and rebranded. They're mad that the young people in general and women in particular aren't running around with goofy forced smiles on their faces to make them feel special.
Don't know about mainland Europe but, in the UK, generational names are definitely a thing. Stupid newspaper headlines about Millennials, Gen Z, Gen Alpha, are very common, unfortunately.
Agree about the idea of getting rid of them, judge people on what they do (the content of their character, if you will) rather than what age they are.
I've encountered what I think of as the Gen z stare once or twice.
It skews more towards the younger end of Gen z, and honestly might even be more of an older gen alpha thing.
What I'm talking about isn't the blank look given after being asked a stupid question, although they are absolutely masters of that as well (and I love that look and use it as myself)
It feels like more of a lack of understanding that someone is asking you a question and expecting an answer, or perhaps an inability to process that question and come up with an appropriate answer.
My friend who works at a bank has what I think is kind of the quintessential story that shows this version of the stare looks like, a younger person walked up to the counter, he asked some variation of "How can help you today?" And just got a stare back, like it never crossed their mind that they'd have to answer a question and say "I need to make a deposit/withdrawal,/etc."
And I don't think it's necessarily a feature of the generation as a whole, not that gens z and alpha don't have their quirks, but I have plenty of Gen z friends and coworkers and I don't think they're much worse off in any particular way than my fellow millennials. I have somewhat less exposure to gez alpha, but overall my opinion of them is largely the same so far.
I think it's a very specific subset of the generation with a perfect storm of social isolation/anxiety issues, maybe some neurodivergence, probably some overbearing helicopter parents, and COVID kind of hitting at exactly the wrong point in their lives so that they missed out on some kind of social development milestones.
Yeah. Totall agree with you interpretation.
You know who also gives me the gen z stare? My mom with dementia. She literally can't understand or process things anymore... and she exhibits the same spaced out behavior and often you have to ask her things a few times before it registers. And just like Gen Z stare kids... they don't ask 'can you say that again' or show any indication they had misheard or not heard what you said, it just didn't register at all that you said something.
I think it is a cognitive thing where basic language interactions just don't register due to issue with attention and focus. I have nephews who are teenagers, and they never do it... but they are basically banned from social media and other phone obsessive stuff and their screen time is limited to 2 hours a day.
GenX here. I think it’s the name that’s given to a small collection of social mismatches between the generations’ expectations of one another and their social behaviors.
Gen Z in my view do not place much value on social graces as I define them. They’re under no obligation to please me, I realize. But yeah they do not seem to care much for social graces as I define them. Things like “greet someone before you ask for something,” and “say thank you before you leave.” I try to do these things at all times and I find GenZ do not always return them or give any sign they even saw them. When a cashier hands me my change and it’s time for me to go, I will say “thank you,” and imho it’s good social graces for them to say “thank you” as well or “you’re welcome” or even just “have a nice day.” But with GenZ cashiers, I say thank you, and then realize they had stopped paying any attention to my presence even before I said it. The second the change has been handed to me, it seems they consider the transaction over, period. It can feel abrupt. And in that moment, someone like me can be waiting to hear that “you’re welcome” and instead see the other person staring off into space. I have also heard of worse cases where someone is asked a direct question and instead of answering they just stare. I think those are more extreme cases but it’s believable to me and I’ve heard it enough times for it to be credible. It’s obviously not a universal, constant thing.
I also think that for this generation, being a retail worker is much more of a misery than it was when I was their age. Wages suck more now. People may be less polite now. And corporations have really tried to squeeze the most out of every employee. They have to do a bunch of different things. It seems they schedule the bare minimum number of people they can get away with. Maybe in my day kids enjoyed their job more because they could literally only stand at the register talking to customers when there were some, and in between horse around with the other workers. I think a lot of that slack has been squeezed out of the system. Frankly a lot of service has also been squeezed out of the system. I remember when waiters would pack the rest of your meal to go for you. They still did this when I visited Portugal last year and it was so nice. Many things like this have disappeared. Maybe this is part of why customers are less polite now. Service isn’t what it once was. Not always the fault of the workers.
The bit about the Stare is not always true or even most of the time. But it’s something that happens often enough to notice as a pattern. Once you’ve heard the stereotype of the “GenZ stare” you can start to experience confirmation bias of it. And really you never know if the person you’re facing is GenZ or not.
So it’s not a thing one should over-think. But yes I think there is something real behind it. Like a lot of stereotypes, it’s not fair to apply to everyone, but it may have some origin in reality somehow.
But with GenZ cashiers, I say thank you, and then realize they had stopped paying any attention to my presence
Generally, what works for me is to say it like you mean it. Say it like they just walked across the store to pick up a can that rolled off your cart. throw a little 'unexpected' in there, light smile, and then tell them to have a good day. If you don't sell it, they're going to assume you're going through the motions just to feed the machine. They'll blip back to you for a second from the next mundane task, get a smirk or a little grin, and say you're welcome. Then GTFO, don't tie em up, don't make em think you're flirting.
I doubt it makes their day noticeably better. It hasn't seem to make them noticeably worse. They're probably burned out and don't want to emotionally invest further into their job.
and then tell them to have a good day
Might this be an extravert thing? Do extraverts enjoy being told to have a good day?
I prefer not to, and I also don't want to be told to smile. I'll put up with banalities like "Hi" even when there's no need to actually get attention, and "Thanks" when the person clearly isn't thankful; but if asked "How are you?" I might actually answer and they probably won't like my answer if they didn't mean it.
Maybe introverted people put more value in honesty and not wasting time?
You know… it’s a courtesy. I do mean it - for what it is. Thanks for handing me my change. I’m not going to fire up my acting chops to “sell it” like they did something extraordinary if they did not.
I’m Gen X and I have that stare when dealing with some people.
Me too, with all people, but specifically only the breathing ones. :P
Each generation goes through a phase where they need to weigh out what "vocal authoritative" people are saying.
Each generation later goes through a phase where they try to pass "what worked for them" off to the younger generation.
Sometimes, it rings true, some times is rings out of touch. Sometimes the advice is too suspect to trust but they don't want to start an argument.
My father tried to tell me I needed to get in somewhere that had a nice pension plan because Funds where bullshit. Turns out funds are bullshit, but pension plans are dinosaurs now and often get raided even worse than fund sheets.
My own is find a good place to work with managers that listen, work hard, become dependable, work harder, become hard to replace, start climbing the ladder.
Either of these things should absolutely cause a blank processing stare on a 20-30 something, because neither are anywhere near universal,
I've always interpreted the stare as a consequence of growing up where cameras (phones) are everywhere and nothing ever disappears from the internet. And as a result people who grew up under that are ALWAYS cognizant of this. So they express nothing because it could make for embarrassing video or photos. Being extra or try-hard are also considered bad. Everything is tamped down, socially. They are seriously just repressed, internalized.
Yes, there is a feeling of the world is now a panopticon and anything you do or say will be used against you and taken out of context.
I also think their lack of facial expressions is a result of growing up staring at screens instead of interacting face-to-face with people.
Boomers would call it the "fluoride stare", in relation to some of them believing fluoride in water made millenials stupid.
I dunno. I'd consider it just a dumb generational thing.
Me, an aging Xennial: "The hwat?"
I've seen it a few times. Each time I immediately thought "damn this job must suck" and then later I realized I was the moron customer who asked a dumb question.
Yes. They work in the store and know all the things. Others do not. It’s literally not their job to know. It may seem dumb when someone doesn’t know something you have learned 100x over. You may even convince yourself that any normal person should figure some thing out easily. But everyone isn’t working in that store thinking about this stuff for 8 hours at a time and we are all busy living our lives. I don’t believe in being a dick to someone because you think their question is dumb. Frankly we are all smart at some things and dumb at others and the rule should be to have some grace with one another about it.
The water cups may indeed be right there dude but excuse the fuck out of me for not spotting them - I just walked into this restaurant and there are a million things to look at in here.
As someone who works in retail, the thing that pisses me off frankly isn't so much the stupid questions (though yes those are annoying af), it's the fact that most of the time customers don't even attempt to figure it out before asking. A question pops into their head and they immediately ask someone. Maybe they should try to use that brain inside of their head before bothering a severely underpaid & overworked retail worker who can barely afford food on the table before asking such an inane question.
Stupid questions don't bother me as much when I can be assured they who are asking them at least made an attempt to figure it out on their own first.
It also doesn't help when I'm asked the same question fifteen times in a single shift. (No, I'm not exaggerating.)
Stupid questions don't bother me as much when I can be assured they who are asking them at least made an attempt to figure it out on their own first.
You know, I kinda low-key hate this. I get why it’s your thing because I’ve also worked various retail and service/hospitality jobs, but still. I usually go out of my way to avoid having to talk to employees, but sometimes I don’t have the time, or my pain flares up and I lack mental energy to do that. In especially the latter case, which is getting more frequent, I just ask someone rather than spending 45 minutes looking with pain-glazed eyes that pass right over what I’m looking for. Same thing if I go to huge places I don’t normally go to. It’s absolutely, no question, a gigantic waste of my time to even try to figure it out rather than just ask someone who works there to look up where it is and point for me, 3 minutes tops. They don’t know where it is either, what hope do I have to guess right?
This is one of those “you don’t really know what someone is dealing with/has experience with” things. And it sucks on both ends, but at least from my experience in those roles, it helps to remember that retailers of all types have a nasty habit of changing store layouts periodically with the specific goal of making regular/frequent customers wander around looking for things they used to be able to find, just so they can briefly make more money on impulse purchases. They’ve even done studies to see how often people are willing to tolerate these layout changes so they can maximize it further. Maybe retailers shouldn’t keep forcing customers to use their whole brain (remapping, which will take multiple trips at full brain power. The effort also fatigues a person, which reduces willpower to resist impulse buys) for what should be a minimal-brain activity (routine habits exist to decrease mental load), and you wouldn’t have people who don’t want to further engage their brain just to find the pie crusts that used to be right here, damnit. The frequency with which they do this encourages people to just ask rather than look because it happens so much they’ve learned it’s probably not worth the effort. A form of learned-helplessness.
I can feel the overwhelm set in whenever I walk into a store to discover a changed layout, sometimes months after it happened. Half the time I just leave because I’m not prepared for that much effort, and I have the luxury to do so because I’m the only one impacted. If I had kids to feed or something the entire equation shifts dramatically, and I’d be in there, zombied, asking annoying questions.
Exactly. You are not in your element so even things that seem obvious might not be. It’s very easy to be wrong. And if you do the wrong thing, people will get made at you because “you could have just asked.” Do they really want customers in there all acting on their best guesses? I think that is a fool’s wish. I also don’t get the expectation that I will prioritize sparing the staff a small effort like speaking some info. I’m not taking a shit on the floor and making them clean it up. I’m asking a question. They're literally paid to help. This is the job. It’s work. This is why they call it working.
Again. You think someone should be able to figure it out with the tiniest effort. But it really may not be so obvious to someone who doesn’t know what you know.
You are not alone here - all people struggle to truly visualize the mind of another person who doesn’t know what they themselves know. Sure you know whatever it is 1000 times over. But the customer does not, and they may have a totally different 1000 things on their mind.
People don’t want to take a guess when they can just ask. If you are in an area where customers can address you, you are there to help them. Why should they stop and guess to spare you effort? It is unreasonable to get pissed off by this.
Remember when you're mother told you, "if you don't have anything nice to say don't say anything at all"? Well gen z kids raise by the kids rasied on that behavior. The second line in this societal meme. They don't insult but they don't give fake small talk to cover it. Maybe I'm projecting but i feel the gen z stare is the evolution of that mindset.
Some think that respect needs to be earned. I think everyone deserves courtesy, but I wouldn't blame someone for this stare when confronted by MAGA-level idiocy/sociopathy/greed.
No, hacks keep writing generation war articles because they're stupid and lazy.
Even the "stare" is just a hack's memories of general teenager movie tropes. I bet right now if I said "80's bored teenage stares at character saying something stupid and weird" you know exactly what I'm talking about.
Oh my god leave the poor fuckers alone.
I have absolutely seen this and experienced this. Although, I don’t think it’s much different from any teenager or young person working shitty jobs in any decade I’ve lived or seen in media. The silent teen staring you down at fast food is timeless.
My son is a cinephile, and he talks about "iPhone Face" on young actors, where actors in period pieces look like they've seen an iPhone. Once you're aware of it, it's really true. Its really prevalent in crappy Netflix productions and the like.
Can you explain a little more what you mean? Maybe an example?
Timothy Chalamet and Zendaya in Dune, first come to mind. I remember him mentioning them. They look unmistakenly like 21st century cosplaying American kids. He likes Chalamet, and really liked him in Marty Supreme, where they uglied him up, and made him look like a real person. Zendaya is another issue. She's just a current It Girl, without even much to back it up.
He complains that modern movies are too sanitized, especially when it comes to actors. An entire cast will be impossibly beautiful people. Even villains have to be handsome/beautiful. There are a few active actors with "unconventional" looks, but most are older, like Buscemi. But it doesn't seem like anyone is coming up who are known for a distinctive, but not attractive visual image, and Hollywood doesn't seem even vaguely interested.
Edit: Also Julia Sweeney. How could anybody look at her and think she exists in any other time but now.
I'm an older millennial and I've been doing the gen z stare since the late nineties. I often find the stupidity that spews forth from not just my peers, but what seems all humans, to be disarming to the point of disbelief. That translates to me staring at you blankly for a second. The times i don't stop and recover for that second results in insults spewing from mine own mouth before my brain can restrain. The pause is for both our sake.
It's just a positive sign towards the deprecation of the weird social theater we've trapped ourselves in.
The various answers in this thread are just hilarious.
The stare is real; it's when they work in a service position but don't communicate. You walk up to the counter and instead of greeting you or asking how they can help you or saying anything at all they just stare at you. That's the Gen z stare. It's that simple and I've encountered it everywhere that employs younger people. It doesn't bother me, you don't have to do shit for a shit wage, but it does make interactions unnecessarily awkward.
The comment saying that Gen z just doesn't tolerate stupid is hilarious. What percentage of your generation voted for Trump again?
Huh maybe it's cultural but I have totally encountered this with older people. Any time there is a ticket or info booth like at a train station, they are either staring or doing something else and I never know if I'm interrupting something. It's the best when they fiddle with something looking very busy, and then they look at me annoyed that I'm not saying what I want from them.
It appears the same but it's a different thing entirely. The older people are confused because they've been doing $THING the same way for 30 years and now $THING has changed and they're struggling. I think that's natural, and also kind of agree with them, because all these "self service kiosks" that are replacing people fucking suck ass by comparison to a live human being that is capable of thinking beyond a few decision trees.
The thing being talked about here is where people take jobs working customer service, where 50% of their job is to be a resource to the customers coming in that may have questions or need assistance, but are annoyed that they're being asked to be a resource to the customers coming in because who fuckin knows why, and are displaying their annoyance by not being a resource to the customers coming in and staring at them like somehow they're at fault for being a customer ruining their day for walking through the door.
So what if there are signs on the ceiling that say "Restrooms"? If someone in their 70s comes in and asks where the restrooms are, why is that so bothersome? I mean, if that's the hardest thing you're dealing with in your day to day count yourself lucky because kid, it ain't gonna get any easier as you get older, not by a fuckin longshot.
Sounds like poor training maybe
To a degree, I do agree with you. However, if you are of the legal age where you are even allowed to hold a job, period, you shouldn't have to be trained on how to interact with human beings. That training should have happened long before you came to us looking for a job. If they're even hired in the first place, they must have demonstrated that they are capable of having a conversation or else they wouldn't have been brought on.
I mean really that's the whole reason we do the interview...we don't give a shit about their technical skills really, because that's all stuff they will be trained on. What we give a shit about is that they're capable of interacting with other people in a professional manner. If someone is sitting for an interview and just blinks at us whenever we ask them a question about their application, they're not going to be offered a job. So its pretty clear that for the interview, at least, they demonstrated that they have that base skill or else I wouldn't be training them in the first place.
So then why the fuck is it that all those skills they demonstrated they have during the interview evaporate the minute they're on the payroll? Like do I really have to train someone that if the phone rings at their desk, they need to answer it? That if they receive a direct email from someone, they need to respond to it? That if someone asks them a question, they need to answer, and not just stare at them?
I can teach people the technical shit all day long, and literally do it all day long. But I should not have to teach them that a ringing telephone needs to be answered, especially if the job they were hired to do was, in part, answering the fucking phone. And there are people out there that still think that I should have to do that, or worse, that Im the jerk for expecting it in the first place. Just such a fuckin clown show all around.
However, if you are of the legal age where you are even allowed to hold a job, period, you shouldn’t have to be trained on how to interact with human beings. That training should have happened long before you came to us looking for a job.
The education system doesn't teach shit on how to interact with human beings though, and even heavily discourages it by making it about individual skill and competing for the highest scores. Then throws them into the real world that functions completely different than what it teaches and floods people with various things that demand attention but giving attention to all at once isn't possible and a lot of it is bullshit anyways. Everything becoming a suburban hellscape where you need a car and parental consent to do anything and people call the police on children or teens doing things by themselves and stuff being increasingly age restricted doesn't help either. Meanwhile everyone still needs a paycheck whether they have those skills or not.
I think it's that they lack environmental awareness because they are so used to staring into a screen all day. Like their brains lack the trained ability to be constantly over viewing their surroundings and using peripheral vision.
It also sucks because to get their attention you have to raise your voice or otherwise startle them to get their attetention, which like the other person said, makes it awkward and probably makes you seem hostile or demanding... when you basically have to be rude and demanding to get them to acknowledge that you want to place an order when they are literally face to face with you... but they are just spaced out.
Thank you! This is the part I cannot stand. If you want to sit and blink at me on the bus when I ask if the seat next to you is taken, hey, fair enough, Ill just sit down then and fuck you, I was just asking to be nice but aint no one sitting in it and you didnt open your mouth so now Im sitting in it and you can process that however you need to, not my problem.
But when Im at the store and ask where the paper towels are so I dont have to spend 20 minutes walking through a building that covers 40 acres, and get nothing but a dead ass stare, thats fucking ridiculous. Is having to point to an aisle really such a hardship that mentally it causes you to lockup?
Honestly I think this comes down to a lack of socialization. People arent learning how to function in social situations that arent curated for them ahead of time anymore and simply do not know how to communicate properly with strangers. Which is understandable, of course, but where it falls apart is when you willingly take a job to be in that position and then dont want to do what the job entails.
Unless you are literally a child there is no reason for the person at the counter to greet you or ask how they can help, put on your big boy pants and just tell them what you need and move on, everyone is busy and no one has time to make you feel special, have your order prepared before getting to the counter, just say Hi can I have xyz and they will get it done, that's all the conversation that needs to happen.
First, I've never noticed this "Gen z stare" thing, but you do need something when you walk up to a customer service person. Looking up at me, a little nod, a hello, something to let me know you're ready for me to start the interaction and I'm not interrupting.
That's what blows my mind with that specific argument...that people hesitate before just talking because it's considerate. I appreciate it when Im in the middle of composing an email and the person standing at the door to my office gives me a second to finish the sentence Im writing. Im sure the people that are standing behind the counter have similarly been doing something that requires concentration and appreciated that someone gave them a minute to get to a stopping point before taking their attention away from it.
How the blue fuck that could ever be interpreted as "stupid" or "annoying" is completely beyond my understanding. Or how we're just waiting for someone to say "Oh hi" or "Ill be right with you" or "Can I help you with something?" before interrupting their work is somehow, in itself, worthy of being treated the same as if you just came in dropping F bombs screaming at them.
So I guess that's the disconnect for me...how they literally cannot see the difference between a bog-standard customer service type of interaction and someone legitimately being an asshole to them. To them, they are both equivalent. Anything that involves them interacting with someone they don't feel like interacting with is some sort of slight or imposition. It's totally fine to be that way in your personal life, but not when you're standing at the fucking information kiosk at the hospital, being paid to work at the information kiosk at the hospital, where your job is...wait for it....providing information to people that come to you at the fucking hospital.
Lmao what? You are saying the person put specifically in a position to ask me how they can help me, or say hello, or just have a normal human interaction isn’t required to do that if I’m an adult? Wild.
I'm not saying there should be no acknowledgement of someone, but a simple hello or hi or even a head nod is enough. Stop expecting people to put on a fake smile and make small talk to make you feel good about yourself
Im sorry but thats just not normal unless you are neurodivergent. We're not robots. Honestly something is wrong if you dont even have mirror facial expressions.
I get dissasociating from a rude customer, but i ja e gotten that stare from a simple ass "hey hows it goin".
Hey how's it going is just an empty phrase that means Hi, you should not expect any response to that other than a hi back at most, unless you actually want to know how they are doing, and the answer to that is they are tired and miserable, which you would know if you ever worked a customer facing minimum wage retail job before. Just because people don't have the energy for your bullshit doesn't mean they are neurodivergent. In many other countries where employees aren't forced to plaster a smile on their face the interaction won't be anymore then this either.
you should not expect any response to that other than a hi back
Yes, exactly. Everyone knows it's a pointless platitude, the goal is to get an acknowledgement in response that you can further the interaction. When you don't get that response it's a problem - you don't know if they're busy, and the vast majority of people don't want to be rude by just launching into your order (or whatever) just expecting them to be ready for it.
wait I thought they were just "staring into space" so how are we assuming they're busy now?
Just because people don’t have the energy for your bullshit doesn’t mean they are neurodivergent.
Uh, actually, it kinda does mean that, because the vast majority of people aren't so exhausted by responding to "Hey, hows it going?" with a normal, human response that they not only completely opt out of doing it but then go on the internet and complain about how unfair it is that they're expected to behave in line with what is defined as 'the norm'.
Here's the questions you need to ask yourself: Why do I feel like being asked to engage with a person that is asking a normal question is equivalent to being forced to engage with someone that is treating me poorly? Why am I seemingly unable to separate the two, and conflate participating in social niceties with being abused? Why is the social equivalent of a papercut and a shotgun blast to the face the same in my eyes, and why do both generate a similar response?
But whatever you do, if you can't handle being expected to respond to "hey hows it going?" with some variation of "not bad, you?", for the love of Christ, please don't willingly seek out employment where a key facet of the job is doing just that, or at the very least if you do, save the blinking and acting like Im inconveniencing you for asking a normal-ass question like "Is this the line to pay?" If you can't even handle that, that is not at all the fault of the person on the other side of the dialog.
But whatever you do, if you can't handle being expected to respond to "hey hows it going?" with some variation of "not bad, you?", for the love of Christ, please don't willingly seek out employment where a key facet of the job is doing just that, or at the very least if you do, save the blinking and acting like Im inconveniencing you for asking a normal-ass question like "Is this the line to pay?" If you can't even handle that, that is not at all the fault of the person on the other side of the dialog.
Not everyone has the opportunity to get something that isnt customer facing. Most jobs created today are low wage service positions. People are tired and jaded at a world thats leaving them with a fucked up environment, no social safety nets, dwindling job prospects, increasing costs to live without rising wages, rising authoritarian governments all over the world. I get that those positions should have a bit more tact but I also empathize with those young employees who feel like the world has turned its back on them and so they are just doing the bare minimum to survive. The world is becoming less caring for its inhabitants are you really surprised those growing up in that environment are mirroring the treatment they get from the world back to you?
Genuinely what is the proper response to 'hey, how's it going?' Because that is not normal where I grew up but it's normal where I live now and I always respond with something like "good, you?" Unless I know the person, which is obviously wrong because half the time I get no response lol HELP
"Good you" is the perfect response, its just a more personal version of Hi or Hello, no need to over think it. As for the second part if you know the person hows it going can just be a conversation starter, its meant to ask what are you up to, i.e. is there a light topic we can have small talk about that isnt going to be too involved. You can respond with something along the lines of "I'm doing good, such and such happened the other day that was nice, how about you."
Yeah this is something I needed to adapt to as well. That phrase is not a question it's just another way of saying sup or hi, you don't need to answer it even with a cursory I'm good how are you, I just say hey or hi and move on to the next part of the conversation.
There is a huge reason for the person at the counter to greet you or ask how they can help: thats the fucking job.
I find it ironic that you're throwing out lines like "big boy pants" when you could also do the same and get a job where you dont have to work customer service...you know, put on your big boy pants...and go get a job that doesnt require you to be a human facing worker.
"God I cant stand the smell of cooking meat!!"
"Then why do you work at McDonalds?"
"Stop being microaggressive!"
"But there are lots of other jobs out there where they dont cook meat, why not take one of those instead?"
"NO! Why should I have to change? McDonalds should change! And until they do, im going to bitch and complain every chance I get."
"Oh, uh...okay, good luck with that I guess"
I stopped working retail a long time ago and the fact that you think people in certain jobs are worth less than you and should suck up and deal with shitty behavior speaks volumes about what kind of a person you are
Never said that. I worked retail for twenty years, dude. I went back to college in my mid 30s.
I know what the job is. I know what the expectations are. You need to examine why you consider both "Hey, can you help me find something?" and "You're worthless to me and I don't care about you" as equivalent in your mind, because that is the shit people are complaining about.
Nobody is telling retail employees they need to take abuse. What we're telling retail employees is, being asked to assist a customer in itself does not constitute abuse, so please, hold the ire when I come to the customer service desk, the place that exists for that explicit purpose, and ask a simple question. That is literally what you are being paid to do.

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