I wonder what they thought would happen.

Starting to think that companies are all competing on a secretive Achievements Global Leaderboard.

Synology finally unlocked: "Hubris - only 99% of other large corporations have achieved this".

I have an old Synology NAS; which i was considering upgrading.

But...

1. They removed Video Station and HEVC support
2. Recently moved to remove all hardware transcoding
3. This stupid HD restriction
4. The decision to once again cheap out on hardware. My Synology is about as powerful as a first-gen Netbook. Newer models aren't much of a step-up. I'm surprised they opted to upgrade networking to 2.5gbe, probably pressure from competitors.
5. Edit: from a comment, the e-waste builds with non-upgradeable RAM

Yes the software is easy and reliable to use, but the fact that I only need to interact with it a few times a year, means it's no longer a selling point for me.

I hope people will remember that Synology readily changes their mind on this kind of thing, and continues to not buy their shitty hardware.

The HDD restriction was the nudge I needed to finally build my own NAS on Unraid. No regrets, and my DS923+ sold on eBay for nearly the same amount of money I paid for it 18 months ago.

I would have created a brand of Certified "high reliability", or "durostore" or the like, with an extra year of warranty, and included coupons in the drive box, to make the price "only" about 10% more.

Make the customer believe they are getting a steal for "premium" drives.

Its so easy to give customers less, while having them believe they are getting more...

I bought a Synology after I moved to Germany in a moment of weakness where I wanted a NAS but was dealing with immigrating and wanted something easy.

I wouldn't say I regret it because it worked out of the box and now I self host a bit. But my next NAS will be custom as I've been disappointed with the hardware and the company since.

Lol

Cool. Thanks Synology. I've still decided I'll never fucking buy one.

"shitty company learning how to get as close to the line of fucking their customers over for more profit, likely to do it again after this settles down"

Synology is in an interesting position.

They make a product mostly aimed toward nerds, very few non-nerd people will see the point of a local NAS and have the patience to set one up.

Nerds are funny in that they hate being told that you are not allowed to do things with your own hardware.

Synology messed up bad here

Good. They don't deserve customers ever again.

Its poor form to say that people purchased alternatives, but not list those alternatives (apart from the ransomwared qnap).

I built mine on OpenMediaVault, a quick search shows that Asustor and Terramaster are popular options. What other brands should people consider?

https://www.xda-developers.com/alternatives-to-synology-that-let-you-use-whatever-drives-you-want/

Also to mention QNAP with TrueNAS installed UGreen with HexOS

Womp womp.

lol.

Still don't buy their stuff, they will find a different way to fuck you over if it's profitable

Still best not to buy anything from Synology. To my knowledge, Synology never demoted or fired the individuals responsible for this, that means they are still working at the company and looking to scam consumers.

Too little too fuckin late. Why would I recommend anyone go back to Synology? They'll just reverse course again later.

Lol

If they were surprised by the drop in sales then they do not know their target audience very well.

Yea I bought my synology like a month before this announcement. Really puts a bad taste on everything they do since then. I won’t need to upgrade for a while but when I do it will not be a Synology device.

That only appears to apply to hard drives though.

If you want to use M.2 SSDs for your storage pool and cache, then you still need to use a Synology-certified SSD (which doesn’t necessarily mean that it needs to be Synology branded, just tested and certified).

From https://liliputing.com/synology-backtracks-and-adds-3rd-party-hard-drive-support-to-its-2025-nas-lineup-network-attached-storage/

Damage has already been done. They also killed apps, codecs etc.

No shit Sherlock.

*slow clap*

The original move was especially idiotic given that tech savvy users of their products - a rather significant proportion - were able to easily add their existing HDDs to the accepted drivers DB. All they accomplished was making a bunch of techies rather pissed off.

Burn the goodwill of your power users and act surprised when they stop recommending your product.

It's almost like the entire policy was pointless and a blatant manipulation tactic.

Ha ha, enjoy being bought out by a competitor

Now do hardware transcoding.