scutiger comments on Trip dot com is threatening to cancel my round-trip flight and keep my money unless I withdraw my legitimate PayPal dispute

[–] scutiger@lemmy.world 4 points 5 days ago (2 children)

It sounds like they asked for a refund from the vendor who would only give them a partial refund, so they went to Paypal for the full amount, which is not unreasonable.

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[–] partial_accumen@lemmy.world 4 points 5 days ago (1 child)

I get that, but then the response from the vendor saying they won't refund if the dispute goes through is entirely expected.

Once you go the chargeback route you are an enemy of the vendor. Expect nothing from them and continue to seek your restitution from the payment provider. Anything the vendor says after chargeback is just noise to ignore.

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[–] TheOctonaut@piefed.zip 3 points 4 days ago

The payment processor is working on your behalf and they've essentially stuck their hand in the till and pulled put out the money they previously put in. 100% have no idea what OP expected to happen.

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