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Innocent People Are Being Accused of Shoplifting by Faulty AI-Facial Recognition Systems at an Alarming Rate: "It's the stuff of Kafkaesque nightmares." (futurism.com)
submitted 5 days ago by to c/technology@lemmy.world
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[–] 43 points 5 days ago (10 children)

Self Checkouts are not even self checkout anymore. You go up and scan your stuff then 2 times out of 3 someone has to come over and approve that you scanned everything. At that point just open the normal lanes back up

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  • [–] 16 points 5 days ago (8 children)

    I literally stopped shopping at Kroger over this. If you're gonna accuse me of stealing every third item I scan because I use a reusable shopping bag instead of the single-use plastic ones, you aren't getting my business.

    I think the only one more over it than me was the poor associate who had to keep signing in to watch videos of me scanning stuff.

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  • [–] 27 points 4 days ago (4 children)

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  • [–] 3 points 4 days ago* (2 children)

    Yoink!

    Do you guys have the same shit as us by the way where they force you to scan your receipt to exit the store or the doors won't open? That's illegal by the way, but neither the store nor the customers care, they all go bleeping their fucking receipts like little lemmings, even when the doors are open. People think it's mandatory, so they got trained to do it.

    I have had several runins with staff and security over this, and once it gets to security, sec just tells them to open the doors because they are not allowed to keep people from leaving, receipt or not.

    I'm half in a mind to push this and sue for unlawful detention, I think there is a very solid case to be made.

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  • [–] 1 point 3 days ago

    Oh interesting. That wasn't a thing where I used to live, but I just moved to a new country where it is. I'm very much not sure of the legality of things here yet, though. Ugh, hate the thought of being trained like that.

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