It's their way of saying they try to blame the customer first.

There's always a percentage of devices that will show defects, especially the launch wave. QA can never get 100% of units passed.

Does anyone remember the PS5 issues with the disc drive, rest mode, coil whine etc during launch?

Now if this turns into a pattern / widespread issue I'm ready to jump on the bandwagon, but this is not out of the ordinary.

E: typo

Even with the vast majority of people having no issues, with millions sold, that's still a good number of people just got a bad one. The article only reports two instances.

It's been less than a week my guy

It's not really too unusual for a launch as big as this to have some bad units slip through QA. If it's a handful of people, I'd even say that's pretty impressive. This starts to effect a large enough percentage and then you've got something worth getting upset about.

Classic Nintendo