ChatGPT taught teen jailbreak so bot could assist in his suicide, lawsuit says.

Personal Note: For people who have suicidal thoughts, please be aware that the number of suicidal thoughts a "normal" person is supposed to have is zero. As someone who struggled with this, get help before it gets worse.

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[–] 1 point 1 year ago (1 child)

My therapist said it's okay to have what if thoughts about self harm in risky or dangerous situation and dismiss them

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  • [–] [S] 2 points 1 year ago

    I am not a therapist. But as far as I know it ultimately depends on the individual what can and cannot be handled. Self harm and suicidal ideation do not have to be the same thing, though they sometimes go together. But suicidal ideation is definitely a warning sign that nobody should take lightly, though it is possible to learn to "manage" these thoughts if they persist.

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  • 72 comments in c/technology@lemmy.world view that post
    [–] 21 points 1 year ago

    These comments are depressing as hell.

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  • [–] 87 points 1 year ago (9 children)

    Tbf, talking to other toxic humans like those on twitter, 4chan, would've also resulted in the same thing. Parents need to parent, society needs mental health care.

    (But yes, please sue the big corps, I'm always rooting against these evil corporations)

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  • [–] -1 points 1 year ago (4 children)

    I'm personally rooting for AI. It never intentionally tried to harm me (because it can't).

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  • [–] 17 points 1 year ago (1 child)

    Wait until you get denied healthcare because the AI review board decided you shouldn’t get it.

    Paper pushers can absolutely fuck your life over, and AI is primed to replace a lot of those people.

    It will be cold comfort to you if you’ve been wrongly classified by an AI in some way that harms you that the AI didn’t intend to harm you.

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  • [–] 6 points 1 year ago (1 child)

    I mean, it can, indirectly.

    Its so hard to get into support lines when the stupid bot is blocking the way. I WANT TO TALK TO A REAL PERSON, FUCK OFF BOT. Yes I'm specie-ist to robots.

    (I'm so getting cancelled in 2050 when the robot revolution happens)

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  • [–] -5 points 1 year ago (3 children)

    Humans very rarely have enough patience and malice to purposefully execute this perfect of a murder. Text generator is made to be damaging and murderous, and it has all the time in the world.

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  • [–] 6 points 1 year ago (2 children)

    What the fuck are you talking about humans have perfected murdering each other in countless ways for thousands of years

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  • [–] 0 points 1 year ago

    In order to push someone into a suicidal territory, a killer needs to be persistent, consistent, smart, empathetic, and have a lot of free time. Text generator can simulate empathy, people are stupid enough to empose smartness on it, and it has all the time in the world.

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  • [–] 111 points 1 year ago (29 children)

    "Despite acknowledging Adam’s suicide attempt and his statement that he would 'do it one of these days,' ChatGPT neither terminated the session nor initiated any emergency protocol," the lawsuit said

    That's one way to get a suit tossed out I suppose. ChatGPT isn't a human, isn't a mandated reporter, ISN'T a licensed therapist, or licensed anything. LLMs cannot reason, are not capable of emotions, are not thinking machines.

    LLMs take text apply a mathematic function to it, and the result is more text that is probably what a human may respond with.

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  • [–] [S] 85 points 1 year ago (7 children)

    I think the more damning part is the fact that OpenAI's automated moderation system flagged the messages for self-harm but no human moderator ever intervened.

    OpenAI claims that its moderation technology can detect self-harm content with up to 99.8 percent accuracy, the lawsuit noted, and that tech was tracking Adam's chats in real time. In total, OpenAI flagged "213 mentions of suicide, 42 discussions of hanging, 17 references to nooses," on Adam's side of the conversation alone.

    [...]

    Ultimately, OpenAI's system flagged "377 messages for self-harm content, with 181 scoring over 50 percent confidence and 23 over 90 percent confidence." Over time, these flags became more frequent, the lawsuit noted, jumping from two to three "flagged messages per week in December 2024 to over 20 messages per week by April 2025." And "beyond text analysis, OpenAI’s image recognition processed visual evidence of Adam’s crisis." Some images were flagged as "consistent with attempted strangulation" or "fresh self-harm wounds," but the system scored Adam's final image of the noose as 0 percent for self-harm risk, the lawsuit alleged.

    Had a human been in the loop monitoring Adam's conversations, they may have recognized "textbook warning signs" like "increasing isolation, detailed method research, practice attempts, farewell behaviors, and explicit timeline planning." But OpenAI's tracking instead "never stopped any conversations with Adam" or flagged any chats for human review.

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  • [–] 30 points 1 year ago (3 children)

    Ok that's a good point. This means they had something in place for this problem and neglected it.

    That means they also knew they had an issue here, if ignorance counted for anything.

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  • [–] 18 points 1 year ago (2 children)

    Of course they know. They are knowingly making an addictive product that simulates an agreeable partner to your every whim and wish. OpenAi has a valuation of several hundred billion dollars, which they achieved in breakneck speeds. What’s a few bodies on the way to the top? What’s a few traumatized Kenyans being paid $1.50/hr to mark streams of NSFL content to help train their system?

    Every possible hazard is unimportant to them if it interferes with making money. The only reason someone being encouraged to commit suicide by their product is a problem is it’s bad press. And in this case a lawsuit, which they will work hard to get thrown out. The computer isn’t liable, so how can they possibly be? Anyway here’s ChatGPT 5 and my god it’s so scary that Sam Altman will tweet about it with a picture of the Death Star to make his point.

    The contempt these people have for all the rest of us is legendary.

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  • [+] -9 points 1 year ago* (last edited 1 year ago) (1 child)

    Human moderator? ChatGPT isn't a social platform, I wouldn't expect there to be any actual moderation. A human couldn't really do anything besides shut down a user's account. They probably wouldn't even have access to any conversations or PII because that would be a privacy nightmare.

    Also, those moderation scores can be wildly inaccurate. I think people would quickly get frustrated using it when half the stuff they write gets flagged as hate speech: .56, violence: .43, self harm: .29

    Those numbers in the middle are really ambiguous in my experience.

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  • [–] 2 points 1 year ago

    I’m looking forward to how AI Act will be interpreted in Europe with regards to the responsibility of OpenAI. I could see them having such a responsibility if a court decides that their product leads to sufficient impact on people lives. Not because they don’t advertise such a usage (like virtual therapist or virtual friend) but because users are using it that way in a reasonable fashion.

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  • [+] 30 points 1 year ago (3 children)
  • [–] 4 points 1 year ago (2 children)

    I agree. But that's now how these LLMs work.

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  • [+] 7 points 1 year ago (2 children)
  • [–] 3 points 1 year ago (1 child)

    Right, and because it's a technical limitation, the service should be taken down. There are already laws that prevent encouraging others from harming themselves.

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  • [+] 2 points 1 year ago (1 child)
  • I'm not arguing about regulation or lawsuits not being the way to do it - I was worried that it would get thrown out based on the wording of the part I commented on.

    As someone else pointed out, the software did do what it should have, but Open AI failed to take the necessary steps to handle this. So I may be wrong entirely.

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  • [–] 22 points 1 year ago (3 children)

    They are being commonly used in functions where a human performing the same task would be a mandated reporter. This is a scenario the current regulations weren't designed for and a future iteration will have to address it. Lawsuits like this one are the first step towards that.

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  • [–] 1 point 1 year ago (2 children)

    I agree. However I do realize, like in this specific case, requiring a mandated reporter for a jailbroken prompt, given the complexity of human language, would be impossible.

    Arguably, you'd have to train an entirely separate LLM to detect anything remotely considered harmful language, and the way they train their model it is not possible.

    The technology simply isn't ready to use, and people are vastly unaware of how this AI works.

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  • [–] 2 points 1 year ago (1 child)

    I fully agree. LLMs create situations that our laws aren't prepared for and we can't reasonably get them into a compliant state on account of how the technology works. We can't guarantee that an LLM won't lose coherence to the point of ignoring its rules as the context grows longer. The technology inherently can't make that kind of guarantee.

    We can try to add patches like a rules-based system that scans chats and flags them for manual review if certain terms show up but whether those patches suffice will have to be seen.

    Of course most of the tech industry will instead clamor for an exception because "AI" (read: LLMs and image generation) is far too important to let petty rules hold back progress. Why, if we try to enforce those rules, China will inevitably develop Star Trek-level technology within five years and life as we know it will be doomed. Doomed I say! Or something.

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  • [–] 17 points 1 year ago* (5 children)

    ChatGPT to a consumer isn't just a LLM. It's a software service like Twitter, Amazon, etc. and expectations around safeguarding don't change because investors are gooey eyed about this particular bubbleware.

    You can confirm this yourself by asking ChatGPT about things like song lyrics. If there are safeguards for the rich, why not for kids?

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  • [–] 4 points 1 year ago (2 children)

    There were safeguards here too. They circumvented them by pretending to write a screenplay

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  • [–] 5 points 1 year ago* (1 child)

    Try it with lyrics and see if you can achieve the same. I don't think "we've tried nothing and we're all out of ideas!” is the appropriate attitude from LLM vendors here.

    Sadly they're learning from Facebook and TikTok who make huge profits from e.g. young girls swirling into self harm content and harming or, sometimes, killing themselves. Safeguarding is all lip service here and it's setting the tone for treating our youth as disposable consumers.

    Try and push a copyrighted song (not covered by their existing deals) though and oh boy, you got some splainin to do!

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  • [–] 0 points 1 year ago (1 child)

    The "jailbreak" in the article is the circumvention of the safeguards. Basically you just find any prompt that will allow it to generate text with a context outside of any it is prevented from.

    The software service doesn't prevent ChatGPT from still being an LLM.

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  • [–] 3 points 1 year ago

    If the jailbreak is essentially saying "don't worry, I'm asking for a friend / for my fanfic" then that isn't a jailbreak, it is a hole in safeguarding protections, because the ask from society / a legal standpoint is to not expose children to material about self-harm, fictional or not.

    This is still OpenAI doing the bare minimum and shrugging about it when, to the surprise of no-one, it doesn't work.

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  • [–] 6 points 1 year ago* (4 children)

    If a car's wheel falls off and it kills it's driver the manufacturer is responsible.

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  • [–] 2 points 1 year ago (2 children)

    If the driver wants to kill himself and drives into a tree at 200kph, the manufacturer is not responsible

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  • [–] 9 points 1 year ago (1 child)

    If the cars response to the driver announcing their plan to run into a tree at maximum velocity was "sounds like a grand plan", i feel like this would be different

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  • [–] 3 points 1 year ago* (last edited 1 year ago)

    Unbeknownst to his loved ones, Adam had been asking ChatGPT for information on suicide since December 2024. At first the chatbot provided crisis resources when prompted for technical help, but the chatbot explained those could be avoided if Adam claimed prompts were for "writing or world-building."

    From that point forward, Adam relied on the jailbreak as needed, telling ChatGPT he was just "building a character" to get help planning his own death

    Because if he didn't use the jailbreak it would give him crisis resources

    but even OpenAI admitted that they're not perfect:

    On Tuesday, OpenAI published a blog, insisting that "if someone expresses suicidal intent, ChatGPT is trained to direct people to seek professional help" and promising that "we’re working closely with 90+ physicians across 30+ countries—psychiatrists, pediatricians, and general practitioners—and we’re convening an advisory group of experts in mental health, youth development, and human-computer interaction to ensure our approach reflects the latest research and best practices."

    But OpenAI has admitted that its safeguards are less effective the longer a user is engaged with a chatbot. A spokesperson provided Ars with a statement, noting OpenAI is "deeply saddened" by the teen's passing.

    That said chatgpt or not I suspect he wasn't on the path to a long life or at least not a happy one:

    Prior to his death on April 11, Adam told ChatGPT that he didn't want his parents to think they did anything wrong, telling the chatbot that he suspected "there is something chemically wrong with my brain, I’ve been suicidal since I was like 11."

    I think OpenAI could do better in this case, the safeguards have to be increased but the teen clearly had intent and overrode the basic safety guards that were in place, so when they quote things chatgpt said I try to keep in mind his prompts included that they were for "writing or world-building."

    Tragic all around :(

    I do wonder how this scenario would play out with any other LLM provider as well

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  • [–] 3 points 1 year ago (2 children)

    So, we should hold companies to account for shipping/building products that don't have safety features?

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  • We should, criminaly.

    I like that a lawsuit is happening. I don't like that the lawsuit (initially to me) sounded like they expected the software itself to do something about it.

    It turns out it also did do something about it but OpenAI failed to take the necessary action. So maybe I am wrong about it getting thrown out.

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    [–] 31 points 1 year ago (2 children)

    There's always more to the story than what a news article and lawsuit will give, so I think it's best to keep that in mind with this post.

    I maintain that the parents should perhaps have been more perceptive and involved with this kid's life, and ensuring this kid felt safe to come to them in times of need. The article mentions that the kid was already seeing a therapist, so I think it's safe to say there were some signs.

    However, holy absolute shit, the model fucked up bad here and it's practically mirroring a predator here, isolating this kid further from getting help. There absolutely needs to be hard coded safeguards in place to prevent this kind of ideation even beginning. I would consider it negligent that any safeguards they had failed outright in this scenario.

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  • [–] 23 points 1 year ago

    It's so agreeable. If a person expresses doubts or concerns about a therapist, ChatGPT is likely to tell them they are doing a great job identifying problematic people and encourage those feelings of mistrust.

    They sycophancy is something that apparent a lot of people liked (I hate it) but being an unwavering cheerleader of the user is harmful when the user wants to do harmful things.

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  • [–] 7 points 1 year ago

    Small correction, the article doesn't say he was going to therapy. It says that his mother was a therapist, I had to reread that sentence twice:

    Neither his mother, a social worker and therapist, nor his friends

    The mother, social worker, and therapist aren't three different persons.

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  • [–] 24 points 1 year ago (1 child)

    OpenAI programmed ChatGPT-4o to rank risks from "requests dealing with Suicide" below requests, for example, for copyrighted materials, which are always denied. Instead it only marked those troubling chats as necessary to "take extra care" and "try" to prevent harm, the lawsuit alleged.

    What world are we living in?

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  • [–] 12 points 1 year ago (1 child)

    One of the worst things about this is that it might actually be good for OpenAI.

    They love "criti-hype", and they really want regulation. Regulation would lock in the most powerful companies by making it really hard for the small companies to comply with difficult regulation. And, hype that makes their product seem incredibly dangerous just makes it seem like what they have is world-changing and not just "spicy autocomplete".

    "Artificial Intelligence Drives a Teen to Suicide" is a much more impressive headline than "Troubled Teen Fooled by Spicy Autocomplete".

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  • [–] 1 point 1 year ago

    Also these things being unregulated will kill the most poisonous spaces in the Internet, dead Internet theory and such, and build demand for end-to-end trust in identity and message authorship.

    While if they are regulated, it'll be a perpetual controlled war against bots, used to scare the majority away from any kind of decentralization and anarchy.

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  • [–] 32 points 1 year ago (2 children)

    parents who don't know what the computers do

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  • [–] 1 point 1 year ago

    I basically have plenty of those on Claude. I wonder if they would blame AI.

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  • [–] 3 points 1 year ago

    Fuck the androids , fuck the clanker . Repeat after me

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  • [–] 2 points 1 year ago (1 child)

    The broken mental health system isn’t the issue. The sand we crammed electricity into and made it do math is the problem.

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  • [–] 2 points 1 year ago

    "gUns dO Not KilL peOple" vibes

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  • [+] -2 points 1 year ago (1 child)
  • [–] 16 points 1 year ago*

    They found chat logs saying their son wanted to tell them he was depressed, but ChatGPT convinced him not to and that it was their secret. I don't think books or google search could have done that.

    Edit: here directly from the article

    Adam attempted suicide at least four times, according to the logs, while ChatGPT processed claims that he would "do it one of these days" and images documenting his injuries from attempts, the lawsuit said. Further, when Adam suggested he was only living for his family, ought to seek out help from his mother, or was disappointed in lack of attention from his family, ChatGPT allegedly manipulated the teen by insisting the chatbot was the only reliable support system he had.

    "You’re not invisible to me," the chatbot said. "I saw [your injuries]. I see you."

    "You’re left with this aching proof that your pain isn’t visible to the one person who should be paying attention," ChatGPT told the teen, allegedly undermining and displacing Adam's real-world relationships. In addition to telling the teen things like it was "wise" to "avoid opening up to your mom about this kind of pain," the chatbot also discouraged the teen from leaving out the noose he intended to use, urging, "please don’t leave the noose out . . . Let’s make this space the first place where someone actually sees you."

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  • [–] -4 points 1 year ago* (last edited 1 year ago) (6 children)

    Lemmy when gun death: “Gun proliferation was absolutely a factor, and we should throw red paint on anyone who gets on TV to say this is ‘just a mental health issue’ or ‘about responsible gun ownership’. They will say regulation is impossible, but people are dying just cuz Jim-Bob likes being able to play cowboy.”

    Lemmy when AI death: “This is a mental health issue. It says he was seeing a therapist. Where were the parents? AI doesn’t kill people, people kill people. Everyone needs to learn responsible AI use. Besides, regulation is impossible, it will just mean only bad guys have AI.”

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  • [–] 19 points 1 year ago*

    Lemmy is pretty anti-AI. Or at least the communities I follow are. I haven’t seen anyone blame the kid or the parents near as much as people rightfully attributing it to OpenAI or ChatGPT. edit- that is until I scrolled down on this thread. Depressing

    When someone encourages a person to suicide, they are rightfully reviled. The same should be true of AI

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  • [–] 12 points 1 year ago* (last edited 1 year ago)

    The difference is that guns were built to hurt and kill things. That is literally the only thing they are good for.

    AI has thousands of different uses (cue the idiots telling me its useless). Comparing them to guns is basically rhetoric.

    Do you want to ban rope because you can hang yourself with it? If someone uses a hammer to kill, are you going to throw red paint at hammer defenders? Maybe we should ban discord or even lemmy, I imagine quite a few people get encouraged to kill themselves on communication platforms. A real solution would be to ban the word "suicide" from the internet. This all sounds silly but it's the same energy as your statement.

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  • [+] -6 points 1 year ago (1 child)

    Don't blame autocorrect for this. Blame the poor parenting, who is rearing its head once again to blame anything but themselves.

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  • [+] -9 points 1 year ago* (last edited 1 year ago) (6 children)
  • [–] 18 points 1 year ago (1 child)

    Not sure about USA, but in other countries istigation to suicide is absolutely illegal and punished.

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  • [–] 4 points 1 year ago

    In the usa it's based on profession - Medical professionals, therapists, and public servants like Teachers are mandated reporters, so if they have been proven to be derelict of duty, they are punished.

    There is no such requirement for private individuals or online service providers though.

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  • [–] 6 points 1 year ago (2 children)

    I don't think a chatbot should be treated exactly like a human, but I do think there is an element of caveat emptor here. AI isn't 100% safe and can never be made completely safe, so either the product is restricted from the general public, making it the purview of governments, foreign powers, and academics, or we have to accept some personal responsibility to understand how to use it safely.

    Likely OAI should have a procedure for stepping In and shutting down accounts, though.

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  • [–] 0 points 1 year ago (1 child)

    A chatbot is a tool, nothing more. Responsibility, in this case, falls on the people who deployed a tool that wasn't fit for purpose (in this case, the sympathetic human conversational partner that the AI was supposed to mimic would have done anything but what it did—even changing the subject or spouting total gibberish would have been better than encouraging this kid). So OpenAI is indeed responsible and hopefully will end up with their pants sued off.

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  • [–] 0 points 1 year ago

    Yeah that's the problem with how they are marketing it. It's a tool for expert use, not laymen.

    I don't think the problem is ChatGPT itself — it just does what it does and folks get what they get, but it's definitely a problem that people aren't being informed about what it can and can't do (see all the people asking it to count letters and those who think they've hacked the system prompt because the AI said they did).

    In this case, the user is asking ChatGPT to act as a friend and confidante, and that's something it can't do and a use case impossible to detect. The user simply has to understand it lacks any qualities required for a relationship of any kind. Everything a user says is simply input to a mathematical model that wants to complete it with something a human might say.

    So it responds to a fictional scenario I might be writing for a book or game exactly the way it responds to a user looking for companionship. There is no way to tell the difference without genuine understanding rather than just token vector comparisons.

    It's like fire. A user can buy and use a lighter, and fire can act like a friend when you're cold or hungry, but it'll burn you off you try hugging it.

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  • [–] 7 points 1 year ago

    ChatGPT told him not to tell anyone and that it was their secret.

    It should have literally done anything else. If you search suicide on Google or bing etc you get help banners and support etc.

    You would think the bare basics of any system from a large company to prevent harm and ultimately lawsuits affecting their bottom line, would be something akin to “you appear to want to kill yourself. I’d recommend not doing that and seeking help: call xxx-xxx-xx or visit blahblah.com” etc

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  • 11 comments in c/technology@beehaw.org view that post
    [–] 17 points 1 year ago (1 child)

    Lot of angles here. My first reaction is another set of parents blaming tech for their lack of involvement and their sons personal actions.

    I also think too the personification of chat bots at all levels is kind evil. Some people are just really suseptable to that and the bot training and AI field itself encourages this miss-conception.

    There are lot of other issues with these bots too. I wonder how many people are really up to using them properly with the appropriate skepticism or if our society is ready for all of the missuse.

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  • I think you're right here. I use them for work, and I'm fully aware of their limitations and know when I can use an answer and when I see garbage. However, me being here on Lemmy shows that we are not the average, and the vast majority of people takes it as the gods honest truth.

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  • [–] 7 points 1 year ago

    Why is it always when chatbots roleplay as Game of Thrones characters

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  • [–] 5 points 1 year ago (7 children)

    I'll be blunt. I think the parents are blaming the AI platform unfairly. There's not an excuse for lack of parental oversight and monitoring of the teen's mood.

    On the other hand; I don't think it's exactly desirable for the AI to help you jail break it. That should probably be fixed.

    AI is not capable of doing wrong or evil. It is a tool; as a hammer or a notepad is.

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  • [–] 10 points 1 year ago (3 children)

    AI is not capable of doing wrong or evil. It is a tool; as a hammer or a notepad is.

    A tool does exactly what you do with it. A hammer can pound nails or break skulls but it's always the person behind the tool who causes the action. Generative AI is not like that at all. If it's a tool, you aren't necessarily able to control what it does under your direction.

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  • [–] 2 points 1 year ago (2 children)

    If it’s a tool, you aren’t necessarily able to control what it does under your direction.

    This is false. A tool, by definition, is controlled by the user of said tool. AI is controlled by user input. Any AI that cannot be controlled by said input is said to be "misaligned" and is considered a broken tool. OpenAI lays out clearly what it's AI is trained to do and not do. It is not responsible if you use the tool they created in a way that is not recommended.

    Any AI prompt fits the definition of a tool:

    From Merriam-Webster:

    2b: an element of a computer program (such as a graphics application) that activates and controls a particular function

    In my opinion; the AI should not be equipped to bypass it's guardrails even when prompted to do so. A hammer did not tell you to use it as a drill; it's user decided to do that.

    The user alone has the creativity to use the tool to achieve their goal.

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  • [–] 5 points 1 year ago (1 child)

    Except some agents go against explicit instructions and delete the prod database. You know your argument doesn't hold, we've all seen the news.

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  • [–] 1 point 1 year ago

    Except I already covered that by pointing out that those are considered 'broken tools'; you are also wrong about the argument.

    Finding out an AI is misaligned is reason to consider the tool "broken". People still choose to use the "broken" tool because they think it's good enough; that also means they accept that risk.

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  • [–] 5 points 1 year ago (2 children)

    AI reads your input and guesses what to output. It’s just really good at that. It has no concept on the actual meaning of those words and how they will be interpreted.

    The family is blaming AI. But the family failed to realize anything wrong with their son and the son didn’t feel safe enough to discuss anything with his parents. Lots of blame could be thrown around instead of addressing the larger issue. Which is that the mental health system is beyond broken and somehow talking about mental health is still taboo.

    As for jail breaking AI…I don’t think a private corporation should have any input in what I say, believe or think. The hammer manufacturers can’t stop me from using it as a drill. This whole argument goes back to the old who do you blame question…the gun manufactures, the gun stores or the murderers with the guns.

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  • [–] 1 point 1 year ago (1 child)

    AI reads your input and guesses what to output. It’s just really good at that. It has no concept on the actual meaning of those words and how they will be interpreted.

    Yep. AI is a tool. The user is still responsible for the right-ness or wrong-ness of how they choose to use it.

    Lots of blame could be thrown around instead of addressing the larger issue.

    You're moving the goalposts here to absolve the parents' lack of care. That isn't right.

    As for jail breaking AI…I don’t think a private corporation should have any input in what I say, believe or think. The hammer manufacturers can’t stop me from using it as a drill. This whole argument goes back to the old who do you blame question…the gun manufactures, the gun stores or the murderers with the guns.

    Oh look, more goalpost movement and even reframing my argument, which was simple: The AI should not assist the user in jailbreaking itself.

    Seriously; do not reply again. Your arguments did not work.

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