Human moderator? ChatGPT isn't a social platform, I wouldn't expect there to be any actual moderation. A human couldn't really do anything besides shut down a user's account. They probably wouldn't even have access to any conversations or PII because that would be a privacy nightmare.
Also, those moderation scores can be wildly inaccurate. I think people would quickly get frustrated using it when half the stuff they write gets flagged as hate speech: .56, violence: .43, self harm: .29
Those numbers in the middle are really ambiguous in my experience.