steam support is the kind of customer service we need, but dont deserve 🥀

That's quite fortunate! I hope you enjoy your controller; I'm really liking mine.

Protip: you can make custom radial menus for the track pads that you can assign to different button presses, and set different icons for each. It really helps in games like Final Fantasy 14 and Elite Dangerous which have a ton of different inputs that you can't normally assign on a controller.

Same here, mine came ten days ago and I didn't see it.

They should also give you a notification in Steam. I would've spotted that.

I wasn't paying close attention, since my estimated availability date was December. Oh well. Now it says 2027. I'll make sure to check more often anyway.

*edit: Oh damn, I should have read your entire message, lol. Maybe I can just get mine, too.

Thank you for your post. I saw it and thought only a great fool would miss that email. Then I found I missed mine early August.

Emailed support and got the invite almost immediately. Steam controller inbound woohoo!

Unfortunately, same. Got the email back in June, apparently.