I signed up for the wait list for the Steam controller when it was released, but hadn't heard anything since. When getting on the list for the Frame last night, I thought to check on the controller, and it just gave me a link to get on the list again.

'That's odd' I thought, so I went back through my email and lo and behold, there was an email on the 7th of July that I'd missed. Bugger.

I got on to support to ask if I could get my request reinstated it or whether I'd have to start over. They got back to me saying that as a courtesy, they'd re-initiate my request, but I'd have to wait until the next release. 'Fair enough', I though, and resigned myself to waiting.

Cue to a couple of hours later, and I get the email to confirm my purchase. Sold! Should be here in a week or two.

Well done, Steam support.

UPDATE: It arrives on Monday.