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[–] [S] 5 points 2 days ago (7 children)

There are standard tools available for this, I am using Brandwatch. I have excluded some known bots, but those are basically automods on Reddit.

We do control for other kinds of bot activity, for example we know bots post promos and deals on Twitter and Reddit for affiliate marketing reasons, and we exclude them using hashtags known to be used for this. But other than that if you are referring to misinformation bots, in my experience that is a much smaller problem. I had run an analysis on r/conservative subreddit when the Yandex data center news broke and it did not not have visible impact on posting activity on that sub.

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  • [–] 4 points 2 days ago (6 children)

    That's interesting.

    I worked on this same type of thing with professors at my university in 2020 and the issues we had was the data was becoming useless, as it was so easy to manipulate.

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  • [–] [S] 4 points 2 days ago (5 children)

    This is very popular in the corporate and content creator world. We use it to identify industry trends, and for consumer behaviour research.

    This can inform what kind of content is published online, which are the trending topics, which influencers to collaborate with, what claims and product changes need to be made, etc etc.

    If you spend enough time, you can get some really good insights. There are agencies whose sole job is this kind of work.

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  • [–] 3 points 2 days ago (4 children)

    Neat. Are you a sociologist, or working with sociologists or a more data arm type of professionals?

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  • [–] [S] 4 points 2 days ago (3 children)

    I work in consumer insights for a global CPG company. Social listening is just one type of consumer research we do.

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  • [–] 3 points 2 days ago (2 children)