I don't believe they are suggesting such. The concept of AI as a helpful tool for people trying to complete a task is still valid. Most good work includes repetitive, tedious tasks and AI can potentially automate some of that away.

I believe the problem is that, first and foremost, we're attempting to throw all of the world's knowledge into a black box and power it with all of the worlds resources while praying that it will result in genuine General Superintelligence. Its reckless, destructive, wasteful, and naive.

Second, most of those in power see it as a replacement for those workers and as an avenue for cost reduction. Middle management that is deluded into believing that they are the reason everything gets done. Narcissistic executives who think their "genius" is the key to their company's success. If those pesky workers beneath them would just sacrifice literally everything for their bosses and literally obey their boss's every command, including commands like "just do it faster" everything would be perfect... they believe. The false promises of AI replacing labor gets them rock fucking hard.

There is though. High profile events cause high volumes of 911 calls. If AI can be used correctly, perhaps even with Geo data, callers likely calling about the same event 400 others are calling about at the same time can get an informational "we know, thank you. But press 1 to talk to a human if still needed". This allows the humans to help Grandpa having a heart attack across town instead of speed answering dozens of calls about the same fender Bender on the interstate during rush hour.

Just my opinion. Thanks for listening.