Building relationships with customers through support didn't turn out as hoped

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[–] 12 points 4 months ago (7 children)

Beloved feature is only actually utilised by 5% of your users?

I mean, there is a pretty strong argument that if 95% of users don't use a function, then it is not actually beloved and just more of a niche thing that the vast majority don't care about.

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  • [–] 5 points 4 months ago (1 child)

    Move it out of core and into an optional extention.

    Of course if the code base respected user's software freedom then others can maintain in your place.

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  • [–] 9 points 4 months ago (2 children)

    That 5% is 5% of the users who don't turn the telemetry off.

    And if use of that feature is strongly correlated with the type of person who also turns off telemetry...

    -- Frost

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  • [–] 5 points 4 months ago*

    That would just make it 5% of a vast majority, nearing 100%,, so still only a small amount of users.

    I get what you're saying, but when something is only used by the small demographic that is "power users", it is not a beloved feature of the userbase as a whole.

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