Building relationships with customers through support didn't turn out as hoped

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[–] 9 points 4 months ago (2 children)

That 5% is 5% of the users who don't turn the telemetry off.

And if use of that feature is strongly correlated with the type of person who also turns off telemetry...

-- Frost

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  • [–] 5 points 4 months ago*

    That would just make it 5% of a vast majority, nearing 100%,, so still only a small amount of users.

    I get what you're saying, but when something is only used by the small demographic that is "power users", it is not a beloved feature of the userbase as a whole.

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