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[–] 58 points 10 months ago (7 children)

Yeah, we (IT) figure out who has their shit together and who doesn't. Every place I've worked there are usually a few non-tech people that if they're calling me, something is actually wrong.

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  • [–] 31 points 10 months ago (3 children)

    I had to call my ISP when the connection was glitchy, and after a while they paused and asked "how many bits are in a byte?" and I said eight and then they were like "ok, let's troubleshoot this, first do this..." etc. Turns out, someone had hammered a nail straight through the cat5 cable to fasten it to the wall.

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  • [–] 26 points 10 months ago (1 child)

    Turns out, someone had hammered a nail straight through the cat5 cable to fasten it to the wall.

    I wish that were the dumbest thing I had ever seen someone do.

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  • [–] 14 points 10 months ago

    I used to live in an apartment complex where my internet would routinely go out because their installation guy didn't want to do his job, so when someone new signed up he'd just unplug my shit and give it to someone else.

    Eventually my phonecalls started with, "Nope, I'm not restarting it. We're skipping all the troubleshooting steps, and you're sending someone out right now to plug me back in."

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  • [–] 16 points 10 months ago

    At my last job I was part IT. I never took their word for it when they said they restarted it. I always opened task manager to check. Believe it or not they weren't lying there, they did know to restart, at least before the aquisition.

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  • [–] 9 points 10 months ago (1 child)

    At my old job I helped the IT guy out when he came across some really ridiculous Excel problems. After that he'd give my calls special attention and always hooked me up when we got new hardware.

    He told me more than once that it was because he knew I knew what I was doing.

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