Kept trying for 20mins, decided to be patient and just try again the next day...

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[–] 52 points 10 months ago*

"Damn and blast British Telecom," shouted Dirk, the words coming easily from force of habit.

-Douglas Adams, Dirk Gently's Holistic Detective Agency, 1987

I'm glad BT is still keeping the tradition of being absolutely rubbish alive.

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  • [–] 18 points 10 months ago (10 children)

    You done fucked up, gotta go for Arnold's and Andrew's.

    https://www.aa.net.uk/etc/about-us/

    The unsubscription process due to leaving the UK was "ring ring, I don't want the internet anymore" "ok" "that's it?" "Yep"

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  • [–] 10 points 10 months ago (6 children)

    Their uptime and customer service better be bang on because £75 for 1Gbps/115Mbps with a 1TB cap is expensive.

    Zen, in contrast, offer more for less and were great when it came to leaving too.

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  • [–] 4 points 10 months ago*

    If there's a 1TB cap, I don't even understand the point of needing a 1Gbps connection. I assume their market is just people that want to say they have a 1Gbps connection, but all they do is stream or play the odd game.

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  • [–] 2 points 10 months ago

    £10 more for no cap by the looks of it, & I have been recommended a&a by a mate before, but I’ve used Zen at multiple addresses in the past & they have always been fantastic both in service & their support (but it’s been a couple of years now, hopefully they are still as good).

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  • [–] 1 point 10 months ago (2 children)

    Sure. I am not shopping around for UK internet anymore due to not living there, but my choice and recommendation for A&A is due to their work to oppose government monitoring and censorship.

    https://www.aa.net.uk/broadband/real-internet/

    If zen internet does the same thing sure, good for you for picking them.

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  • [–] 3 points 10 months ago (1 child)

    I admittedly didn’t read a lot of their site but that’s good work, goes up a notch in my mind.

    I just can’t get onboard with usage caps. I thought they were a thing of the past over here on a fixed line.

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  • [–] 1 point 10 months ago

    Sure, I just don't/didn't see myself downloading multiple terabytes every month. I even did lots of streaming (both down and up) and if I ever paid the extra data package, it was still not that bad, and worth it to stick it to the man, and pay an independent company that has my back and fights on my side instead of someone ready to bow to whatever authoritarian crap the UK govt wants to pull.

    Ironically I use national internet at the moment, but the government I am living under has much better understanding of human rights... for now.

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  • [–] [S] 2 points 10 months ago (1 child)

    I was very tempted, but the cost of their uncapped service was just a bit too much. You get what you pay for I guess, but I'll take the occasional mild infuriation over around £35pm extra cost.

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  • [–] 8 points 10 months ago*

    In general, a lot of services have absurdly tight time requirements on email validation. A lot of users have graymail setups or other things that will delay email, not to mention polling intervals.

    I get expiring temporary credentials in email on the general principle of not leaving credentials lying around, but use 24 hours or something, not minutes. There's minimal added risk, and it avoids a ton of problems.

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  • [–] 8 points 10 months ago (2 children)

    LG should partner with BT to have a lion themed event in June

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  • [–] 6 points 10 months ago

    Is there any valid reason to set a minimum wait time of 10minutes? Because i cant think of any.

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  • [–] 5 points 10 months ago (4 children)

    Side note: I am angry I can’t log in to my cbc gem account without adding my age and postal code.

    It asks for gender but you can put “prefer not to say”.

    Birthday and postal code are not skippable though.

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  • [–] 6 points 10 months ago (3 children)

    There's no laws to say it has to be your birthday or postal code.

    • K1A 0A9 for Canada
    • SW1A 1AA for the UK
    • 90210 for the USA
    • 2513 AA for NL
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  • [–] 2 points 10 months ago

    Man, been there. It's a dichotomy of their provisioning platform being antiquated, but their security requirements not giving a shit about that.

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