Yea wtf? That seems insanely low. There's no way they can keep up with all content right? At least they can only be reactionary right, like when reports are made?

I was surprised about this ratio (and the fact that it seems to work for them), too. I could imagine that a large percentage of lurkers and a maybe more reasonable community than other platforms could be helping factors?

My mastodon account is on a kind of small instance, and I'd love to be able to report posts directly to the originating instance, without also reporting it to "my" admin. I just don't wasn't then to waste their time locally blocking a clear spam account, that should (and usually will be) removed by the originating instance in a couple hours.

That's why i prefer being mod there. On any lemmy/mbin/piefed instance, we can scale our mod team based on community's topic and its subcriber.

If the community is political/news...we increase our team. On chill community, 3 mods is enough. And if there is more users than we can add news mods.

So when i read this paper, i'm afraid of burning out, i don't know how they manage it. They only manage repport i guess ?
.

On the other hand I would, as it is really interesting to me the kind of day-to-day behind the scenes of a community place like this.

As would evidently, or perhaps has, Cris_Color@lemmy.world, so I don't think it's an unreasonable article hook/assumption to make.

Maybe when their mom goes downstairs brings them tendies?