Comment resonates with my experience.

Software project at work recently:

We are going to launch a new offering to improve experience for customers.

Ok, how?

We are going to switch it to cloud model and charge annually instead of perpetual.

Ok, that's for us, what about customer?

We are going to analyze their accounts and present them with suggestions on other of our products and addons they haven't bought yet.

Where is the customer improvement?

We are going to discontinue supporting third party products and focus exclusively on customers that buy only from us.

Ok, but we have support for third party products we don't even compete with?

We are going to exclude those too, to focus on the market that is important.

Ok, but at least you're going to provide equivalent capability as the product you are replacing?

We are going to streamline the experience by offering only the core capabilities and discontinue extraneous features.

Ok, but you think this will expand revenue, so you will afford to explain the service and support team and free up more time for developers to get requirements?

We are in fact going to lay off and offshore all of it, including most of the customer contacts that barely kept the preceding product alive....

Now after a while of this mess they also had like 96% availability with almost all of it unplanned outages, but that's not too bad because they have only like 6 or 7 customers anyways. There's emails running around asking why the product has failed, and the answer seems to be we need to kill more of our successful products to try to push customers into this mess.

I'm still wondering. Like did it call up a bakery and place an order? Or go online? I know it didn't actually make the cupcakes itself.

But I'm not sure that spending an hour trying to wrangle ChatGPT into getting your cupcakes is any faster or easier than placing the order yourself.

The article also noticeably omits what happened after. Were the cupcakes made, and did they match what she wanted?

With how terrible Google Search has become, I think I’m on Lisa’s side this time.

Okay but that’s not what easier means.

Easier would be to call the bakery or spending 10 minutes browsing their website, asking to cast, and checking out.

I don’t want to spend an hour on tasks that would normally take 10 minutes. My executive dysfunctions already make me good at doing that.

This might be a revolutionary idea, but what if they helped me do that take an hour in 10 minutes?

I’m just putting that idea out there totally for free in case any AI companies want to jump on that opportunity.

Companies will dump billions into AI to fuck everyone over but the transition to clean energy is always too expensive.

Or just sending an email.

Is just ordering them, not making them yet

And produced with a shit ton of copyright violations, etc. Just about everything is immoral about it.

An order for a weed smoking cow.

Hot cupcake making action like you've never seen it before!

Explain.

But it will get better we promise please use AI. I swear you're going to love it we are going to replace all workers with agents, just use it, use AI. Please use AI. We are going to put AI into your taskbar use it. Just use AI. It will get better, might as well use AI now. Use AI now.