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Telstra mobile network crashes nationwide causing transport and payment delays (www.abc.net.au)
submitted 4 months ago by to c/australia@aussie.zone
17 comments fedilink hide all child comments
 

In short:

Telstra's mobile network has suffered a major nationwide outage, affecting millions of customers and causing delays to public transport networks.

Some regional train services in NSW and Victoria have been suspended, and taxi passengers are reporting they are unable to complete payments.

What's next?

Telstra says it is looking into the issue and will share an update once it is fixed.

... police in Western Australia have posted a statement on Facebook saying the outage appears to have affected some Triple Zero calls ...

all 17 comments

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[–] 10 points 4 months ago (11 children)

Telstra says it is looking into the issue and will share an update once it is fixed.

Ten bucks says it's due to a software update to core telecommunications infrastructure.

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  • [–] 14 points 4 months ago* (9 children)

    $20 - change made by someone whose job was off-shored to save money

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  • [–] 7 points 4 months ago (8 children)

    $30 bucks says the offshore asked AI to "Kindly do the needful"

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  • [–] 9 points 4 months ago* (5 children)

    $40 says the blame message will focus on bottom of the ladder personnel, not root cause leadership.

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  • [–] 6 points 4 months ago* (4 children)

    $50 says that graduate told his boss and also his mentor that something looked wrong, and he'd been taught to never do it like this, but they said don't worry about it, they do this all the time.

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  • [–] 6 points 4 months ago* (3 children)

    $67 says the grad will be the initial focus of the internal investigation. They will be made to feel awful and never want to work in that industry again.

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  • [–] 2 points 4 months ago (2 children)

    $69 says it was Neil

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  • [–] 1 point 4 months ago

    It was NTP. Apparently Telstra didn’t like using Open Source NTPd and timed and attempted to use their own Vibe Coded time calibration solution.

    This is all bullshit I just made up, but I like spreading rumours about how stupid corporate business are 😏

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    • [–] 9 points 4 months ago (3 children)

    My favourite was the outage tracker failed because of heavy load. I also heard they couldn't call the on call tech because his mobile wasn't working because of the outage.

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  • [–] 5 points 4 months ago (1 child)

    Have we learned nothing? This is literally what happened a few years ago with the big Optus outage. They were doing a change overnight, and broke everything. But all the on-call technicians were asleep because nobody could call their Optus phones to wake them up. Couldn't even try to raise them with email pings because their home Internet was also Optus. Management were clueless, because nobody could call them either.

    Everyone found out in the morning from the news or when they rocked up to work per usual and the place was an ants' nest.

    Issue some people phones on a different carrier, for pity's sake.

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  • [–] 3 points 4 months ago

    Middle Management be middle management and just want to get inside their budget. C suite don't care and try to scare everyone off from asking for what is needed. The Optus outage showed that they had no backup plan and Telstra hubris meant they thought it wouldn't happen to them.

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    • [–] 5 points 4 months ago*

    Telstra mobile Wifi connected to non Telstra internet, so didn't even realise it was down.

    I'm off to buy a lottery ticket

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