I did feel they went too easy on some corpos, especially nvidia with series 50, but also amd and iirc they barely said anything about the Intel gen13/14 issues.

As someone who’s been following them for ages now, my understanding is that they say what needs to be said and move on when it comes to things that are beyond their control - personal opinions are for their weekly podcast. They could criticise pricing and customer hostile behaviour more but they seem to be very cautious about not contributing to unproductive negativity that’s so prevalent in video game commentary. Ultimately it’s up to consumers to vote with their wallets because talking about things doesn’t fix them. Blaming journalists for not speaking against things enough is not going to fix them either.