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A small moment in gaming history (lemmy.world)
submitted 1 year ago by to c/gaming@lemmy.world
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[–] 8 points 1 year ago (7 children)

Why do you think that firing someone over this is the correct response?

because someone who bans an account because it has the word "gay" in the name should not work in a position where they can ban accounts.

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  • [–] 6 points 1 year ago (4 children)

    And how do you know it was a person and not an automated system?

    The answer is, you don't. You're just guessing. You're being outraged over an assumption you have, without any way of verifying if that is the case. Do you think that's a healthy mindset to have?

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  • [–] 6 points 1 year ago (3 children)

    "Automated" systems act by rules, configured by people. Think again.

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  • [–] 2 points 1 year ago

    So therefore the dev(s) who wrote the system should get fired? All because they enacted on tickets to stop people from using what they thought were slurs in their location tag?

    What part of that do I need to think twice about? You really want this to be about some ban happy dev (that you assume is the case) that you completely skip over the real problem of customer support not managing to solve what should have been an easy fix.

    If you read the sources on the wiki. You'll see Xbox apologized and updated their training to ensure it doesn't happen again. That sure sounds like the best outcome to what we know happened.

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  • [–] 2 points 1 year ago

    Probably because kids would use gay as part of some random homophobic insult in their location field lol

    The road to hell is paved with good intentions and the main (still sadly all too relevant) problem here is customer support not just reacting and fixing it.

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  • [–] 1 point 1 year ago (1 child)

    Imagine an intentionally hateful use of the word gay instead.

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  • [–] 5 points 1 year ago

    Why imagine? It wasn't, and if it had been, they would have been right to uphold the ban.

    But making that distinction is the job and they failed to do it right. Quite possibly, as others here have suggested, out of willful ignorance. One of the worst traits I can personally imagine a person to have, and one that by now, mainstream American culture is built upon.
    can't hear you

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