cross-posted from: https://sh.itjust.works/post/69659577

Protonmail.uservoice.com is supposedly "The Voice of the Proton Community". Well last week I was tracking a post that was rising rapidly to the top-most voted in the "general ideas" category. And this morning when I went to check if it was at the top yet, it's just gone without a trace. No sign that it was ever there.

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[–] 33 points 1 day ago* (last edited 1 day ago) (9 children)

Fuck. my plan renews in a month, I guess I'm going to start looking elsewhere.

I replied to a survey thing of proton's a few weeks ago, and as I put it I'm happy to pay people for a good service. I will not pay a computer for slop.

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  • [–] 10 points 1 day ago (1 child)

    I've only got 35 pages of emails in my inbox to delete before I've cleared out my Proton mailbox. I already cancelled my subscription and cleared out my Proton Drive. Next thing will be to change my email from my SimpleLogin alias, since they're "Powered by Proton".

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  • Thankfully I don't have a lot of stuff to move, but it still pisses me off... been using them since 2019 but I refuse to pay for some AI coded shit just because of some delusional asshole that doesn't want to pay actual people for a decent product.

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  • [–] 2 points 15 hours ago (5 children)

    Can you switch to monthly so you have a bit more time to move?

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  • [–] 6 points 14 hours ago (3 children)

    I just downgraded to the free plan and under feedback I left this

    I, like many others will not pay for Ai slop. I am happy to pay PEOPLE for (what was) a good service. I will not pay a fucking computer for sloppy code just because "Andy" is a lazy asshole that wants more money without having to pay his people for their hard work and experience. If he decides to fuck off with his AI girlfriend and go live in a data center (preferably one within striking distance of Ukraine), I'll consider returning as a paying customer. This issue was brought up repeatedly in the forums only to be hidden and deleted, which proves to me that your CEO doesn't care about his employees or customers or even having a good product, only about money. Maybe we are losers Andy, but at least we're not you.

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  • [–] 3 points 8 hours ago (2 children)

    Did the same just now. I liked your message but wanted to change the last line. Also posting what I put in the reason for canceling:

    Reason: Bugs Or Quality Issue

    Explanation: Poor business practices, antithetical to the stated goals of this company and why I subscribed in the first place. Sad to see further enshitification here from greedy psychotic loser corporate idiots.

    Comment: I, like many others will not pay for LLM slop. I am happy to pay PEOPLE for (what was) a good service. I will not pay a fucking computer for sloppy and decoherent code just because “Andy” is a lazy asshole that wants more money without having to pay his people for their hard work and experience. If he decides to fuck off with his AI girlfriend and go live in a data center (preferably one within striking distance of Ukraine), I’ll consider returning as a paying customer. This issue was brought up repeatedly in the forums only to be hidden and deleted, which proves to me that your CEO doesn’t care about his employees or customers or even having a good product, only about money. That is the mark of a true loser and one who will also be losing my subscription.

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  • [–] 2 points 7 hours ago (1 child)

    Lol I wonder if anyone will ever even read them. It'll prob just either be some poor intern or get ignored anyway but I think it had to be said.

    At this point they might as well replace Andy with Ai. At least then someone can unplug the cunt when he starts acting dumb.

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  • [–] 2 points 19 hours ago

    Mine renews December as well. I panicked about the time crunch so I swapped to monthly and planned to go for a few months to transfer everything over. I'm using the credit I have for December and probably gonna roll the dice on any emails associated with Proton that I missed and cancel. Already moved everything out except VPN. Fuck 'em.

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