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From the GOG newsletter: “A note about your GOG Patrons subscription” (media.thebrainbin.org)
submitted 3 months ago by to c/gog@lemmy.world
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From the GOG newsletter: "A note about your GOG Patrons subscription"

Transcription as alt text for the image.

#GOG

**Dear Patron,** We want to let you know that due to a technical issue on our end, at least one of your GOG Patrons monthly subscription was not charged. We've since identified and resolved the problem. **Here's what this means for you:** • Your next subscription charge will go through as normal. • We will **NOT** retroactively bill you for the missed​period — consider it on us. • You don't need to take any action. ​We appreciate your continued support of GOG Patrons, and we're sorry for any confusion this may have caused. Warm regards, **The GOG Team**
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[–] 62 points 3 months ago (12 children)

... For giving everyone of them the month for free because they messed up their billing.

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  • [–] [S] 13 points 3 months ago

    Also if I may add, having followed GOG for some 9 years now, it always seemed to me like their worst side is transparency/communications, only starting to change in recent years but weakly so. Having them share the information openly, even if by newsletter, is to me quite the improvement already.

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  • [+] -8 points 3 months ago (10 children)

    A free month of... access to a discord server?

    What exactly does GOG Patrons give me?

    As a Patron, you'll get access to our dedicated community Discord server, featuring fun gaming-related activities and exclusive video content, plus special recognition across GOG in the form of unique badges and mentions on GOG Preservation Program game pages. Perks may grow or change over time, but we'll always communicate them clearly before you sign up.

    I can't imagine GOG is losing much

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  • [–] 14 points 3 months ago (6 children)

    You had to scroll through a lot on your linked site to get to the part that you copied... It is not a service, it is more of a donation. Hence the name "Patron" I assume.

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  • [+] -11 points 3 months ago (5 children)

    It is not a service, it is more of a donation.

    Yeah, they’re so great for… not charging their monthly donation subscription twice?

    I'm pretty sure I knew that already. The other guy said they got a month "for free," which begs the question "what are you getting?"

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  • [–] 4 points 3 months ago (4 children)

    Nothing material in the sense that you imply. Access to the community, that's it.

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  • [+] -18 points 3 months ago (3 children)

    A free month of… access to a discord server?

    Thanks, but I'm pretty sure I already knew that too

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  • [–] 6 points 3 months ago (2 children)

    Great! Now put all the pieces together :)

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  • [–] 5 points 3 months ago (1 child)

    You were wrong and now you're barking at some other thing, a bit pathetic isn't it? It's not life threatening to say you misunderstood. It happens to all of us.

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