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From the GOG newsletter: “A note about your GOG Patrons subscription” (media.thebrainbin.org)
submitted 3 months ago by to c/gog@lemmy.world
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From the GOG newsletter: "A note about your GOG Patrons subscription"

Transcription as alt text for the image.

#GOG

**Dear Patron,** We want to let you know that due to a technical issue on our end, at least one of your GOG Patrons monthly subscription was not charged. We've since identified and resolved the problem. **Here's what this means for you:** • Your next subscription charge will go through as normal. • We will **NOT** retroactively bill you for the missed​period — consider it on us. • You don't need to take any action. ​We appreciate your continued support of GOG Patrons, and we're sorry for any confusion this may have caused. Warm regards, **The GOG Team**
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[–] [S] 13 points 3 months ago

Also if I may add, having followed GOG for some 9 years now, it always seemed to me like their worst side is transparency/communications, only starting to change in recent years but weakly so. Having them share the information openly, even if by newsletter, is to me quite the improvement already.

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