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Indie dev defends criticism of Steam refund abuse amid review bombing of his game: 'It's wrong to refund a game after having fun with it and completing it' (www.pcgamer.com)
submitted 4 months ago by to c/games@lemmy.world
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[–] 48 points 4 months ago* (13 children)

If you try a new flavor of chips and hate them do you take them back to the store for a refund? If they were stale, sure. If the game was buggy as hell and didn't run right I'd say submit for a refund.

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  • [–] 11 points 4 months ago (5 children)

    A lot of products used to say "satisfaction guaranteed". So you could literally return products you had consumed. I don't know how many people did that though.

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  • [–] 12 points 4 months ago (4 children)

    Most of those guarantees involve mailing your receipt and the proof of purchase to the company along with a letter explaining how you were not satisfied before they will get around to mailing you a check for the $4.73 in 8-12 weeks.

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  • [–] 8 points 4 months ago (2 children)

    Some of them went over the top the try to 'make it right'. Dude I went to highschool with did this shit almost like it was a hobby. He'd call the customer support line and complain about whatever bullshit he could come up with - gummy lump in his drink, hard flake in his bag of chips that 'might have been a fingernail!... they'd take his number and address, and that was usually the end of it.

    Then occasionally a box would randomly show up at his front door with like 50 bottles of soda or candy bars or w/e, and a letter apologizing for the trouble lol.

    Manipulative little shit. And that was when we were like 14 years old... dude's probably running his own organized crime ring nowadays. xD

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  • [–] -3 points 4 months ago (1 child)

    I swear to Glob, another one that compares this situation to eating food. We've had that in another thread already. You could compare it to watching a movie maybe, but how are you people always going for the food comparison?

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  • [–] 5 points 4 months ago

    It's more active than just watching something, like you've constantly got to drive the experience forward and so decide whether to continue.

    But yeah I've also walked out of movies and got a refund. I wouldn't do it after the movie though

    Lol "you people." This whole comment section needs a cold shower.

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  • [–] -2 points 4 months ago (3 children)

    Most stores around here don't accept food refunds unless they're unopened or completely covered in mold.

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  • [–] 8 points 4 months ago (1 child)

    One time I returned a single coconut because the inside was completely moldy and the lady behind me accused me of drinking the water and returning the flesh... I was like lady I have a job i don't even care about the 2 bucks. I just figured how else are they going to know that they got a bunch of bad coconuts if I don't come leave a record. Im not trying to run a scam for moldy fruit water.

    She actually said that makes sense and dropped it but I was shocked... like you really think someone laundering coconut water one fuzzy nut at a time?

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