That kind of thing is true of purely standalone products. Your local Starbucks franchise is making more money than your cool indie coffee shop because on average, people like Starbucks better.

People use smartphones to run third-party apps. They want to have the kinds of smartphones that run the apps they use. The same effect made Windows dominant even though most people didn't really like it.

Are you suggesting people like Pinterest? Because I hat what it did to image search and don’t use it myself but here we are.

What about Exxon, Shell, or BP? Everyone going to the pump surely loved the image of the happy chocolate covered birds.

What about United Health Care? Their customers use them because they wanted to and no other reason right?

People get forced into hostage business relationships all the time.