I’m a general contractor, and I think a lot of my customers assume I know everything about construction work - that whenever I’m doing something, it’s something I’ve done dozens of times before. But quite often, that’s not the case. Sometimes, all I know about the task at hand comes from a YouTube video I watched the night before, or I’m just following the manufacturer’s instructions step by step.

People don’t realize how often I’m just winging it and hoping it turns out fine. The fact that someone hires me usually means they know even less about the job than I do, which creates the illusion of much greater expertise. But in reality, the main difference between me and them often just boils down to the fact that I'm not afraid to try.