▲ 25 ▼ What 'emotional labor' actually means — and how Starbucks is testing its limits (qz.com) submitted 5 months ago by squirrel@lemmy.blahaj.zone to c/feminism@beehaw.org 9 comments fedilink hide all child comments Arlie Hochschild coined the term in 1983 to describe a specific workplace cost. Starbucks' Green Apron Service is pushing it further than she imagined
[–] Quexotic@beehaw.org 4 points 5 months ago (1 child) "Eat the rich" "no gods, no masters" etc, etc permalink fedilink source parent hideshow 1 child comment replies: [–] sem@piefed.blahaj.zone 2 points 5 months ago OK if these are the messages I get why management is so on top if staff to write them, that's sick as fuck permalink fedilink source parent
[–] sem@piefed.blahaj.zone 2 points 5 months ago OK if these are the messages I get why management is so on top if staff to write them, that's sick as fuck permalink fedilink source parent