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Sad RAM sounds (lemmy.dbzer0.com)
submitted 6 months ago by to c/pcmasterrace@lemmy.world
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[–] 39 points 6 months ago* (6 children)

Lifetime warranty until they just flat say "we won't replace this cuz money, go fuck yourself"

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  • [–] 19 points 6 months ago (1 child)

    As an Aussie, I’m not surprised by Umart (MSY)’s actions - they’ve ALWAYS been dodgy and have been fined multiple times by our consumer protection body (ACCC).

    The customer in the article will be made whole (eventually), and the retailer (possibly supplier and vendor as well) may all face fines too.

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  • [–] 7 points 6 months ago

    ACCC is one of the best things about Australia, shame it's underfunded. Seriously, pump bucks into the ACCC, fine the fuck out of dodgy cunts all over the place - government revenue stream (betcha it's profitable) and happy voters. But lobbying, sigh.

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  • [–] 4 points 6 months ago (2 children)

    Lifetime warranty until they just flat say “we won’t replace this cuz money, go fuck yourself”

    From that link "Despite qualifying for warranty coverage, Umart is only willing to issue a refund for the original purchase. "

    That sounds like an extended service plan denial, not the manufacturer's warranty. I believe @CountVon@sh.itjust.works is referring to manufacturer's warranty.

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  • [–] 2 points 6 months ago

    Yeah, that's what I was referring to. For years now I've avoided buying RAM with anything less than a limited lifetime warranty. I would hope that manufacturers wouldn't renege on their own warranties, but these are crazy times...

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  • [–] 1 point 6 months ago

    So Australian consumer Law is one of the strongest in the world, it requires goods to be warranted for "a reasonable lifespan" which is independent of the manufacturers warranty, from what it says in the article is say that umart are calling foul of multiple posts of Australian consumer Law, reasonable lifespan and right to choice of repair, replacement or refund.

    As to their statement of it being a minor fault I would say in response that it causes the PC to be unstable which would be a major fault in my books.

    Here is the link for the ACCC page, it you're Australian I strongly recommend you check it out.

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