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[–] 36 points 6 months ago (7 children)

Some people have an aura around them that computers disrespect, its why we have repeat idiots that log faults and we send a tech down and get them to do it again and it works. In the presence of IT support they tend to behave

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  • [–] 11 points 6 months ago (4 children)

    it’s because most errors are software state issues and those kinda people never ever power cycle regardless of what they claim

    source: 7 years of phone tech support

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  • [–] 3 points 6 months ago* (last edited 6 months ago)

    That's because they think logging off or turning the monitor off/on is the same as restarting, or, in the case of laptops / rackmount KVMs closing the lid and reopening

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