you are viewing a single comment's thread
view the rest of the comments
[–] 11 points 6 months ago (4 children)

it’s because most errors are software state issues and those kinda people never ever power cycle regardless of what they claim

source: 7 years of phone tech support

  • source
  • parent
  • hideshow 4 child comments
  • [–] 3 points 6 months ago* (last edited 6 months ago)

    That's because they think logging off or turning the monitor off/on is the same as restarting, or, in the case of laptops / rackmount KVMs closing the lid and reopening

  • source
  • parent