Bud, i've spent 30 years in IT, a lot of it client facing. It's not necessarily the internet, just plain human nature.
I mean the internet is probably not helping, jfgi became ubiquitous and now useless, and a lot of old school tech blogs either removed their content from AI or search engines just buried their shit in favour of marketing so people are kinda feeling like their crutches have been kicked out from under them.