I don't really know what else to say. Linux is what it is. It isn't perfect, but then again what is? Some people like it, some people don't. No one is forcing anyone to use it, so use it or ignore it. It will always need more effort on the part of the user to get going with it, but some people find this rewarding. Some don't, in which case it's not for them. Accessibility is a real problem, and one which people are working on, but there is no end game with Linux - no inherent need to be used and loved by everyone. It is already far better than it used to be in terms of accessability and it will only get better, but in the meantime, it's not for everyone.
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