868
Taco Bell rethinks AI drive-through after man orders 18,000 waters (www.bbc.com)
submitted 1 year ago by to c/technology@lemmy.world
216 comments fedilink hide all child comments
you are viewing a single comment's thread
view the rest of the comments
[–] 17 points 1 year ago (6 children)

Yea, I'm not talking to a fucking robot. Just give me a screen to type it in myself at that point if you're not going to hire someone (I'll still probably not use it unless I'm desperate but it's better than talking to a machine).

  • permalink
  • fedilink
  • source
  • parent
  • hideshow 6 child comments
    •
  • [–] 1 point 1 year ago (4 children)

    Drive through might be a bit more difficult for touch screens. It'd be like trying to reach your parking ticket but for how many clicks it takes to make the order.

    Phone app might be easier but not sure it really replaces what drive throughs are for.

  • permalink
  • fedilink
  • source
  • parent
  • hideshow 4 child comments
    •
  • [–] 2 points 1 year ago (3 children)

    Yeah, im not installing a phone app either. Sounds like the best option is to just hire a human being.

  • permalink
  • fedilink
  • source
  • parent
  • hideshow 3 child comments
    •
  • [–] 1 point 1 year ago (2 children)

    I might be fine with a phone app for very simple orders. I already use an app for fueling my car and for that it's handy. But if you have to stop, think about what you're getting, make up your order and then punch it into the app then it might not suite a drive through that well since it just ruins the "flow".

  • permalink
  • fedilink
  • source
  • parent
  • hideshow 2 child comments
    •