Have you tried pulling the CMOS battery?
Depending on how old the laptop is, that should work fine. Just find a manual or guide to help you locate the battery, and remove it for 30 mins (main battery too, of course). This will cause a full BIOS config loss and it will reset to defaults when you replace the batteries and reboot it.
This will not work if the laptop is a newer UEFI 'bios' though, and you're stuck trying to flash firmware with a password reset, as you've been doing. Acer shouldn't need to identify your laptop to give you bios files I'd think - you can usually bypass those automatic searches and instead search for your laptop model manually. I've not updated an Acer laptop in a long time though, they may have enshittified the process.
Good luck on your adventure